Couchsurfing involvement in non-profit peer-to-peer accommodations and its impact on destination image, familiarity, and behavioral intentions
Tóm tắt
Từ khóa
Tài liệu tham khảo
Al-Kwifi, 2015, The impact of destination images on tourists' decision making, Journal of Hospitality and Tourism Technology, 6, 174, 10.1108/JHTT-06-2015-0024
Alipour, 2020, Behavioral responses of 3S tourism visitors: Evidence from a Mediterranean Island destination, Tourism Management Perspectives, 33, 10.1016/j.tmp.2019.100624
Aruan, 2019, Factors influencing travelers' behavioral intentions to use P2P accommodation based on trading activity: Airbnb vs Couchsurfing, International Journal of Culture, Tourism and Hospitality Research, 13, 487, 10.1108/IJCTHR-03-2019-0047
Aydin, 2019, The postmodern unexpected guest: The couchsurfing experience process, Journal of Economy Culture And Society, 60, 227, 10.26650/JECS2019-0003
Benedicktus, 2010, Conveying trustworthiness to online consumers: Reactions to consensus, physical store presence, brand familiarity, and generalized suspicion, Journal of Retailing, 86, 322, 10.1016/j.jretai.2010.04.002
Bertot, 2010, Using ICTs to create a culture of transparency: E-Government and social media as openness and anti-corruption tools for societies, Government Information Quarterly, 27, 264, 10.1016/j.giq.2010.03.001
Böcker, 2017, Sharing for people, planet or profit? Analysing motivations for intended sharing economy participation, Environmental Innovation and Societal Transitions, 23, 28, 10.1016/j.eist.2016.09.004
Botsman, 2011
Carneiro, 2010, The influence of involvement, familiarity, and constraints on the search for information about destinations, Journal of Travel Research, 49, 451, 10.1177/0047287509346798
Cecilia, 2011, Tourism’S changing face: New age tourism versus old tourism, Annals of Faculty of Economics, 1, 245
Chang, 2016, Effect of servicescape on customer behavioral intentions: Moderating roles of service climate and employee engagement, International Journal of Hospitality Management, 53, 116, 10.1016/j.ijhm.2015.12.003
Chen, 2018, Couchsurfing: Performing the travel style through hospitality exchange, Tourist Studies, 18, 105, 10.1177/1468797617710597
Chen, 2010, Exploring destination image, experience and revisit intention: A comparison of sport and non-sport tourist perceptions, Journal of Sport & Tourism, 15, 239, 10.1080/14775085.2010.513148
Cherney, 2014, Surf's up: Communicative aspects of online trust-building via reducing uncertainty online in Couchsurfing [Illinois State University]
Chi, 2008, Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach, Tourism Management, 29, 624, 10.1016/j.tourman.2007.06.007
Chiu, 2016, The influence of destination image and tourist satisfaction on tourist loyalty: A case study of Chinese tourists in Korea, International Journal of Culture, Tourism and Hospitality Research, 10, 223, 10.1108/IJCTHR-07-2015-0080
Couchsurfing
Decrop, 2017, “Couchsurfing has made me a better person and the world a better place”: The transformative power of collaborative tourism experiences, Journal of Travel & Tourism Marketing, 1
Decrop, 2018, “Couchsurfing has made me a better person and the world a better place”: The transformative power of collaborative tourism experiences, Journal of Travel & Tourism Marketing, 35, 57, 10.1080/10548408.2017.1307159
Deng, 2014, A model of event-destination image transfer, Journal of Travel Research, 53, 69, 10.1177/0047287513491331
Dmitrienko, 2007
Fang, 2016, Effect of sharing economy on tourism industry employment, Annals of Tourism Research, 57, 264, 10.1016/j.annals.2015.11.018
Ferns, 2012, Enduring travel involvement, destination brand equity, and travelers' visit intentions: A structural model analysis, Journal of Destination Marketing & Management, 1, 27, 10.1016/j.jdmm.2012.07.002
Gannon, 2019, Festival quality, self-connection, and bragging, Annals of Tourism Research, 76, 239, 10.1016/j.annals.2019.04.014
Glind, 2013
Goh, 2018, A workforce to be reckoned with: The emerging pivotal Generation Z hospitality workforce, International Journal of Hospitality Management, 73, 20, 10.1016/j.ijhm.2018.01.016
Govers, 2007, Promoting tourism destination image, Journal of Travel Research, 46, 15, 10.1177/0047287507302374
Guarte, 2006, Estimation under purposive sampling, Communications in Statistics - Simulation and Computation, 35, 277, 10.1080/03610910600591610
Ha, 2002, The effects of consumer risk perception on pre‐purchase information in online auctions: Brand, word‐of‐mouth, and customized information, Journal of Computer-Mediated Communication, 8, 10.1111/j.1083-6101.2002.tb00160.x
Hair, 2010
Hallak, 2012, The place identity – performance relationship among tourism entrepreneurs: A structural equation modelling analysis, Tourism Management, 33, 143, 10.1016/j.tourman.2011.02.013
Hallmann, 2015, Perceived destination image, Journal of Travel Research, 54, 94, 10.1177/0047287513513161
Hamari, 2015, The sharing economy: Why people participate in collaborative consumption, SSRN Electronic Journal, 67, 2047
Han, 2009, Empirical investigation of the roles of attitudes toward green behaviors, overall image, gender, and age in hotel customers' eco-friendly decision-making process, International Journal of Hospitality Management, 28, 519, 10.1016/j.ijhm.2009.02.004
Han, 2019, Exploring halal-friendly destination attributes in South Korea: Perceptions and behaviors of Muslim travelers toward a non-Muslim destination, 71, 151
Han, 2016, A study on individual mobility patterns based on individuals' familiarity to visited areas, International Journal of Pervasive Computing and Communications, 12, 23, 10.1108/IJPCC-01-2016-0010
Henry, 2006
Hine, 2007, Multi-sited ethnography as a middle range methodology for contemporary STS, Science, Technology & Human Values, 32, 652, 10.1177/0162243907303598
Jeong, 2009
Jung, 2017, Curiosity or certainty? A qualitative, comparative analysis of couchsurfing and Airbnb user behaviors, Conference on Human Factors in Computing Systems - Proceedings, Part F127655, 1740
Jung, 2016, Social or financial goals?: Comparative analysis of user behaviors in couchsurfing and Airbnb. CHI EA ’16, 2857
Jung
Kani, 2017, Antecedents and outcomes of destination image of Malaysia, Journal of Hospitality and Tourism Management, 32, 89, 10.1016/j.jhtm.2017.05.001
Karmann, 2013
Kim, 2014, The antecedents of memorable tourism experiences: The development of a scale to measure the destination attributes associated with memorable experiences, Tourism Management, 44, 34, 10.1016/j.tourman.2014.02.007
Kim, 2017, The impact of memorable tourism experiences on loyalty behaviors: The mediating effects of destination image and satisfaction, Journal of Travel Research, 1–15
Kim, 2008, A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents, Decision Support Systems, 44, 544, 10.1016/j.dss.2007.07.001
Kim, 2015, First-time and repeat tourist destination image: The case of domestic tourists to Weh Island, Indonesia, Anatolia, 26, 421, 10.1080/13032917.2014.984233
Lai, 2016, Influence of event image on destination image: The case of the 2008 Beijing Olympic Games, Journal of Destination Marketing & Management, 7, 153, 10.1016/j.jdmm.2016.09.007
Lauring, 2015, Corporate language-based communication avoidance in MNCs: A multi-sited ethnography approach, Journal of World Business, 50, 46, 10.1016/j.jwb.2014.01.005
Lee, 2008, Celebrity fan involvement and destination perceptions, Annals of Tourism Research, 35, 809, 10.1016/j.annals.2008.06.003
Lee, 2012, Exploring familiarity and destination choice in international tourism, Asia Pacific Journal of Tourism Research, 17, 133, 10.1080/10941665.2011.616906
Li, 2013
Liu
Liu, 2012
Liu, 2020, Value co-creation behaviors and hotel loyalty program member satisfaction based on engagement and involvement: Moderating effect of company support, Journal of Hospitality and Tourism Management, 43, 23, 10.1016/j.jhtm.2020.02.002
Liu, 2016, Homogeneity, trust, and reciprocity: Three keys to the sustainable hospitality exchange of couchsurfing, Tourism Analysis, 21, 145, 10.3727/108354216X14559233984610
Lu, 2015, Authenticity, involvement, and image: Evaluating tourist experiences at historic districts, Tourism Management, 50, 85, 10.1016/j.tourman.2015.01.026
Luo, 2016, Building interpersonal trust in a travel-related virtual community: A case study on a Guangzhou couchsurfing community, Tourism Management, 54, 107, 10.1016/j.tourman.2015.10.003
Mak, 2017, Online destination image: Comparing national tourism organisation's and tourists' perspectives, Tourism Management, 60, 280, 10.1016/j.tourman.2016.12.012
Mao, 2020, Sleeping in a stranger's home: A trust formation model for Airbnb, Journal of Hospitality and Tourism Management, 42, 67, 10.1016/j.jhtm.2019.11.012
Marinao Artigas, 2015, Antecedents of tourism destination reputation: The mediating role of familiarity, Journal of Retailing and Consumer Services, 26, 147, 10.1016/j.jretconser.2015.06.005
Martin, 2016, The sharing economy: A pathway to sustainability or a nightmarish form of neoliberal capitalism?, Ecological Economics, 121, 149, 10.1016/j.ecolecon.2015.11.027
Martín-Santana, 2017, Antecedents and consequences of destination image gap, Annals of Tourism Research, 62, 13, 10.1016/j.annals.2016.11.001
Martin, 2015, Commercial orientation in grassroots social innovation: Insights from the sharing economy, Ecological Economics, 118, 240, 10.1016/j.ecolecon.2015.08.001
Mathis, 2016, The effect of co-creation experience on outcome variable, Annals of Tourism Research, 57, 62, 10.1016/j.annals.2015.11.023
Maxwell, 2010, Generation Y's career expectations and aspirations: Engagement in the hospitality industry, Journal of Hospitality and Tourism Management, 17, 53, 10.1375/jhtm.17.1.53
Mehran, 2019, Progress on outbound tourism expenditure research: A review, Current Issues in Tourism, 22, 2511, 10.1080/13683500.2018.1517734
Mehran, 2020, Canal boat tourism: Application of complexity theory, Journal of Retailing and Consumer Services, 53, 101954, 10.1016/j.jretconser.2019.101954
Milman, 1995, The role of awareness and familiarity with a destination: The central Florida case, Journal of Travel Research, 33, 21, 10.1177/004728759503300304
Moghavvemi, 2017, The impact of perceived enjoyment, perceived reciprocal benefits and knowledge power on students' knowledge sharing through Facebook, International Journal of Management in Education, 15, 1
Moghavvemi, 2017, The effect of residents' personality, emotional solidarity, and community commitment on support for tourism development, Tourism Management, 63, 242, 10.1016/j.tourman.2017.06.021
Molz, 2013, Social networking technologies and the moral economy of alternative tourism: The case of couchsurfing.org, Annals of Tourism Research, 43, 210, 10.1016/j.annals.2013.08.001
Nepomuceno, 2014, How to reduce perceived risk when buying online: The interactions between intangibility, product knowledge, brand familiarity, privacy and security concerns, Journal of Retailing and Consumer Services, 21, 619, 10.1016/j.jretconser.2013.11.006
Olalla, 2019
Olya, 2018, Different voices from community groups to support sustainable tourism development at Iranian world heritage sites: Evidence from Bisotun, Journal of Sustainable Tourism, 26, 1728, 10.1080/09669582.2018.1511718
Olya, 2019, Decoding behavioural responses of green hotel guests: A deeper insight into the application of the theory of planned behaviour, International Journal of Contemporary Hospitality Management, 31, 2509, 10.1108/IJCHM-05-2018-0374
Olya, 2018, Behavioral intentions of disabled tourists for the use of peer-to-peer accommodations, International Journal of Contemporary Hospitality Management, 30, 436, 10.1108/IJCHM-08-2016-0471
Olya, 2019, What are the triggers of Asian visitor satisfaction and loyalty in the Korean heritage site?, Journal of Retailing and Consumer Services, 47, 195, 10.1016/j.jretconser.2018.11.002
Olya, 2020, Antecedents of space traveler behavioral intention, Journal of Travel Research, 59, 528, 10.1177/0047287519841714
Oskam, 2016, Airbnb: The future of networked hospitality businesses, Journal of Tourism Futures, 2, 22, 10.1108/JTF-11-2015-0048
Pascoe
Pauwels, 2016, The impact of brand familiarity on online and offline media synergy, International Journal of Research in Marketing, 33, 739, 10.1016/j.ijresmar.2015.12.008
Paxson, 2009, Boomer boom for hospitality: Opportunities and challenges, Journal of Hospitality & Leisure Marketing, 18, 89, 10.1080/19368620801989360
Perren, 2015, International encyclopedia of the social & behavioral sciences
Philip, 2015, Examining temporary disposition and acquisition in peer-to-peer renting, Journal of Marketing Management, 31, 1310, 10.1080/0267257X.2015.1013490
Pietilä
Piscicelli, 2014, The role of values in collaborative consumption: Insights from a product-service system for lending and borrowing in the UK, Journal of Cleaner Production, 97, 21, 10.1016/j.jclepro.2014.07.032
Piscicelli, 2015, The role of values in collaborative consumption: Insights from a product-service system for lending and borrowing in the UK, Journal of Cleaner Production, 1–9
Pizam, 2010, Creating memorable experiences, International Journal of Hospitality Management, 29, 343, 10.1016/j.ijhm.2010.04.003
Pizam, 2014, Peer-to-peer travel: Blessing or blight?, International Journal of Hospitality Management, 38, 118, 10.1016/j.ijhm.2014.02.013
Prayag, 2012, Antecedents of tourists' loyalty to Mauritius: The role and influence of destination image, place attachment, personal involvement, and satisfaction, Journal of Travel Research, 51, 342, 10.1177/0047287511410321
Qiu
Richardson, 2012, Utilising generation Y: United States hospitality and tourism students' perceptions of careers in the industry, Journal of Hospitality and Tourism Management, 19, 102, 10.1017/jht.2012.12
Rosa, 2016, “Texting in their pockets”: Millennials and rule violations in the hospitality industry, Journal of Hospitality and Tourism Management, 29, 33, 10.1016/j.jhtm.2016.06.002
Schor, 2015, Collaborating and Connecting: The emergence of the sharing economy, 480
Schuckert, 2018, The co-creation of host–guest relationships via couchsurfing: A qualitative study, Tourism Recreation Research, 43, 220, 10.1080/02508281.2017.1384127
Shapiro, 2012
Sharpley, 2006
Silva, 2013, Place-attachment, destination image and impacts of tourism in mountain destinations, Anatolia, 24, 17, 10.1080/13032917.2012.762312
Solnet, 2008, Generation Y as hospitality employees: Framing a research agenda, Journal of Hospitality and Tourism Management, 15, 59, 10.1375/jhtm.15.59
Sreejesh
Srivastava, 2009, Brand image formation as a function of involvement and familiarity, Paradigm, 13, 84, 10.1177/0971890720090111
Steylaerts, 2012, CouchSurfing and authenticity: Notes towards an understanding of an emerging phenomenon, Hospitality & Society, 1, 261, 10.1386/hosp.1.3.261_1
Sun, 2013, Vol. 43
Sun, 2013, Developing destination loyalty: The case OF Hainan Island, Annals of Tourism Research, 43, 547, 10.1016/j.annals.2013.04.006
Suntikul
Tan, 2016, An investigation of the relationships among destination familiarity, destination image and future visit intention, Journal of Destination Marketing & Management, 5, 214, 10.1016/j.jdmm.2015.12.008
Tran, 2020, The (de)motivation factors in choosing Airbnb amongst Vietnamese consumers, Journal of Hospitality and Tourism Management, 42, 130, 10.1016/j.jhtm.2019.10.011
Tussyadiah, 2015, Vol. 883
Tussyadiah, 2015, Impacts of peer-to-peer accommodation use on travel patterns, Journal of Travel Research, 55, 1022, 10.1177/0047287515608505
Tussyadiah, 2016, Identifying salient attributes of peer-to-peer accommodation experience, Journal of Travel & Tourism Marketing, 1
Uzunca, 2019, Regulation strictness and supply in the platform economy: The case of Airbnb and couchsurfing, Industry & Innovation, 26, 920, 10.1080/13662716.2019.1633278
Uzunca, 2019, Regulation strictness and supply in the platform economy: The case of Airbnb and couchsurfing, Industry & Innovation, 26, 920, 10.1080/13662716.2019.1633278
Velicer, 1976, Determining the number of components from the matrix of partial correlations, Psychometrika, 41, 321, 10.1007/BF02293557
Voytenko Palgan, 2016, Sustainability framings of accommodation sharing, Environmental Innovation and Societal Transitions, 23, 70, 10.1016/j.eist.2016.12.002
Weber, 2015, The question of ownership in a sharing economy, 4874
Xu, 2016, Dynamic destination image formation and change under the effect of various agents: The case of Lijiang, “The Capital of Yanyu, Journal of Destination Marketing & Management, 7, 131, 10.1016/j.jdmm.2016.06.009
Yang, 2009, Tourism destination image and visit intention: Examining the role of familiarity, Journal of China Tourism Research, 5, 174, 10.1080/19388160902910557
Yen, 2015, Brand attachment, tour leader attachment, and behavioral intentions of tourists, Journal of Hospitality & Tourism Research, 42, 365, 10.1177/1096348015584438
Zahoor, 2017, Modeling the relationship between safety climate and safety performance in a developing construction industry: A cross-cultural validation study, International Journal of Environmental Research and Public Health, 14, 351, 10.3390/ijerph14040351
Zgolli, 2018, Couchsurfing: A new form of sustainable tourism and an exploratory study of its motivations and its effect on satisfaction with the stay, International Journal of Culture, Tourism and Hospitality Research, 12, 130, 10.1108/IJCTHR-02-2017-0015
Zhang, 2016, How country image affects tourists destination evaluations: A moderated mediation approach, Journal of Hospitality & Tourism Research, 42, 904, 10.1177/1096348016640584
Zvolska, 2015