Consulting for virtual excellence: virtual teamwork as a task for consultants

Team Performance Management - 2003
ErwinJünemann1, BruceLloyd2
1MBA Student at South Bank University, London, UK.
2Bruce Lloyd is Professor of Strategic Management, at South Bank University, London, UK.

Tóm tắt

This paper explores how consulting can contribute to the success of virtual teamwork. Based on an introduction to the concept of virtual teams, the potential of virtual teamwork for consultants and clients is outlined. Central questions are: “For which reasons do virtual teams deserve additional attention by business leaders?” and “What kind of services can be offered by consultants that cannot be performed by the client organisation itself?”. The paper finishes with a discussion of the qualifications and resources consultants should possess if they wish to consult on virtual teamwork, highlighting the broad range of requirements and the need to accumulate extensive experience.

Từ khóa


Tài liệu tham khảo

Barcus III, S.W. and Wilkinson, J.W. (1994) (Ed.), Handbook of Management Consulting Services, 2nd ed., McGraw‐Hill, New York, NY.

Blackburn, R., Furst, S. and Rosen, B. (2003), “Building a winning virtual team”, in Gibson, C.B. and Cohen, S.G. (Eds), Virtual Teams that Work. Creating Conditions for Virtual Team Effectiveness, Jossey‐Bass, San Francisco, CA.

Chesbrough, H.W. and Teece, D.J. (2002), “Organizing for innovation: when is virtual virtuous?”, Harvard Business Review, Special Issue August, pp. 127‐34.

Czerniawska, F. (2002), Management Consulting. What Next?, Palgrave, Hampshire.

Davenport, T. and Prusak, L. (2000), Working Knowledge, new ed., Harvard Business School Press, Boston, MA.

Duarte, D.L. and Tennant Snyder, N. (2001), Mastering Virtual Teams, 2nd ed., Jossey‐Bass, San Francisco, CA.

French, W.L. and Bell, C.H. Jr (1999), Organization Development. Behavioral Science Interventions for Organization Improvement, Prentice‐Hall, Englewood Cliffs, NJ.

Handy, C. (1995), “Trust and the virtual organization”, Harvard Business Review, Vol. 73 No. 3, pp. 40‐50.

Hutchison, C. (1999), “Virtual teams”, in Stewart, R. (Ed.), Gower Handbook of Teamworking, Gower, Aldershot.

Johnson, G. and Scholes, K. (2002), Exploring Corporate Strategy, 6th ed., Pearson Education, Harlow.

Levenson, A.R. and Cohen, S.G. (2003), “Meeting the performance challenge”, in Gibson, C.B. and Cohen, S.G. (Eds), Virtual Teams that Work. Creating Conditions for Virtual Team Effectiveness, Jossey‐Bass, San Francisco, CA.

Lipnack, J. and Stamps, J. (2000), Virtual Teams, 2nd ed., John Wiley, New York, NY.

Prasad, K. and Akhilesh, K.B. (2002), “Global virtual teams: what impacts their design and performance?”, Team Performance Management, Vol. 8 No. 5/6, pp. 102‐12.

Sadler, P. (2001a), The Seamless Organization, 4th ed., Kogan Page, London.

Sadler, P. (2001b), “Organizational change”, in Sadler, P. (Ed.), Management Consultancy, 2nd ed., Kogan Page, London.

Shannon, C.E. (1948), “A mathematical theory of communication”, The Bell System Technical Journal, Vol. 27, pp. 379‐423, 623‐56, July, October, 1948 (reprint with corrections), available at: http://cm.bell‐labs.com/cm/ms/what/shannonday/shannon1948.pdf (accessed 22 April 2003).

Tyran, K.L., Tyran, C.K. and Shepherd, M. (2003), “Exploring emerging leadership in virtual teams”, in Gibson, C.B. and Cohen, S.G. (Eds), Virtual Teams that Work. Creating Conditions for Virtual Team Effectiveness, Jossey‐Bass, San Francisco, CA.

Wickham, P.A. (1999), Management Consulting, Financial Times, London.

Thông tin
Thông tin xuất bản

Team Performance Management

Thông tin tác giả