Competing in a supply chain via full-refund and no-refund customer returns policies

International Journal of Production Economics - Tập 146 - Trang 246-258 - 2013
Jing Chen1, Ravneet Grewal1
1Faculty of Business and Economics, University of Winnipeg, 515 Portage Avenue, Winnipeg, Canada R3B 2E9

Tài liệu tham khảo

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