Collaborative Benchmarking in Health Care

The Joint Commission Journal on Quality Improvement - Tập 20 - Trang 239-249 - 1994
Doug Mosel

Tài liệu tham khảo

Watzlawick, 1974 Hull DR, Tracy EJ: AT&T Benchmarking: Fundamental Priority. Proceedings of 1991 Annual Conference, Council of Logistics Management, Anaheim, CA (708/574-0985). Camp, 1989 The SunHealth Alliance: Benchmarking the SunHealth Way. Paper. 1991. Gift RH: Benchmarking the Hospital Admitting Process: Planning a Successful Study Launch. A presentation given at the Healthcare Forum Benchmarking Conference, August, 1993. Voluntary Hospitals of America, Inc: The Benchmarking Process (Booklet). 1992. Spendolini, 1992 1981 Mitchell L, Somers M: Acting on Results: Admitting Process Breakthroughs. From a presentation at the Healthcare Forum Benchmarking Conference, August, 1993. O’Rourke, 1993, A process for developing a board quality and performance report, The Quality Letter, 5, 8