Collaboration risk management in IT-enabled asymmetric partnerships: Evidence from telestroke networks

Information and Organization - Tập 28 - Trang 170-191 - 2018
Rajendra Singh1, Aaron Baird2, Lars Mathiassen3
1410R, Management Science Department, Darla Moore School of Business, University of South Carolina, 1014 Greene Street, Columbia, SC 29208, United States of America
2Institute of Health Administration, J. Mack Robinson College of Business, Georgia State University, 35 Broad Street, Suite 805, Atlanta, GA 30303, United States of America
3Computer Information Systems, Executive Doctorate in Business, Center for Process Innovation, J. Mack Robinson College of Business, Georgia State University, 35 Broad Street, NW, Suite 427, Atlanta, GA 30303, United States of America

Tài liệu tham khảo

Al Kasab, 2017, Medical University of South Carolina Telestroke: A telemedicine facilitated network for stroke treatment in South Carolina—A progress report, Telemedicine and e-Health, 23, 674, 10.1089/tmj.2016.0229 Albers, 2016, Strategic alliance structures: An organization design perspective, Journal of Management, 42, 582, 10.1177/0149206313488209 Argyres, 1999, The impact of information technology on coordination: Evidence from the B-2 “stealth” bomber, Organization Science, 10, 162, 10.1287/orsc.10.2.162 Argyres, 2007, Complementarity and evolution of contractual provisions: An empirical study of IT services contracts, Organization Science, 18, 3, 10.1287/orsc.1060.0220 Ayal, 2009, An empirical investigation of the value of integrating enterprise information systems: The case of medical imaging informatics, Journal of Management Information Systems, 26, 43, 10.2753/MIS0742-1222260203 Bechky, 2003, Sharing meaning across occupational communities: The transformation of understanding on a production floor, Organization Science, 14, 312, 10.1287/orsc.14.3.312.15162 Becker, 2004, Organizational routines: A review of the literature, Industrial and Corporate Change, 13, 643, 10.1093/icc/dth026 Biddle, 2013 Ceccagnoli, 2012, Cocreation of value in a platform ecosystem: The case of enterprise software, MIS Quarterly, 36, 263, 10.2307/41410417 Cho, 2007, The role of industry infrastructure in telehealth innovations: A multi-level analysis of a telestroke program, European Journal of Information Systems, 16, 738, 10.1057/palgrave.ejis.3000718 Cho, 2008, Contextual dynamics during health information systems implementation: An event-based actor-network approach, European Journal of Information Systems, 17, 614, 10.1057/ejis.2008.49 Cho, 2007, Dialectics of resilience: A multi-level analysis of a telehealth innovation, Journal of Information Technology, 22, 24, 10.1057/palgrave.jit.2000088 Chwe, 2013 Ciborra, 2001, Sharing knowledge across boundaries, Journal of Information Technology, 16, 73, 10.1080/02683960110055103 Clemons, 1992, Information technology and industrial cooperation: The changing economics of coordination and ownership, Journal of Management Information Systems, 9, 9, 10.1080/07421222.1992.11517956 Constantinides, 2006, Negotiating ICT development and use: The case of a telemedicine system in the healthcare region of Crete, Information and Organization, 16, 27, 10.1016/j.infoandorg.2005.07.001 Constantinides, 2012, A narrative networks approach to understanding coordination practices in emergency response, Information and Organization, 22, 273, 10.1016/j.infoandorg.2012.07.001 Creswell, 2000, Determining validity in qualitative inquiry, Theory Into Practice, 39, 124, 10.1207/s15430421tip3903_2 Daft, 1984, Toward a model of organizations as interpretation systems, Academy of Management Review, 9, 284, 10.5465/amr.1984.4277657 Das, 1996, Risk types and inter-firm alliance structures, Journal of Management Studies, 33, 827, 10.1111/j.1467-6486.1996.tb00174.x Das, 1999, Managing risks in strategic alliances, The Academy of Management Executive, 13, 50 Das, 2001, Trust, control, and risk in strategic alliances: An integrated framework, Organization Studies, 22, 251, 10.1177/0170840601222004 Deeds, 1999, An examination of opportunistic action within research alliances: Evidence from the biotechnology industry, Journal of Business Venturing, 14, 141, 10.1016/S0883-9026(97)00069-4 Dekker, 2004, Control of inter-organizational relationships: Evidence on appropriation concerns and coordination requirements, Accounting, Organizations and Society, 29, 27, 10.1016/S0361-3682(02)00056-9 Demaerschalk, 2009, 53 Denzin, 1970 Dhanaraj, 2006, Orchestrating innovation networks, Academy of Management Review, 31, 659, 10.5465/amr.2006.21318923 DiMaggio, 1997, Culture and cognition, Annual Review of Sociology, 23, 263, 10.1146/annurev.soc.23.1.263 D'Mello, 2007, “I am kind of a nomad where I have to go places and places”… understanding mobility, place and identity in global software work from India, Information and Organization, 17, 162, 10.1016/j.infoandorg.2007.04.001 Dyer, 2001, How to make strategic alliances work, MIT Sloan Management Review, 42, 37 Dyer, 1998, The relational view: Cooperative strategy and sources of interorganizational competitive advantage, Academy of Management Review, 23, 660, 10.5465/amr.1998.1255632 Eisenhardt, 1989, Building theories from case study research, Academy of Management Review, 14, 532, 10.5465/amr.1989.4308385 Faraj, 2006, Coordination in fast-response organizations, Management Science, 52, 1155, 10.1287/mnsc.1060.0526 Farrell, 2007, Coordination and lock-in: Competition with switching costs and network effects, 3, 1967, 10.1016/S1573-448X(06)03031-7 Feldman, 2000, Organizational routines as a source of continuous change, Organization Science, 11, 611, 10.1287/orsc.11.6.611.12529 Feldman, 2003, Reconceptualizing organizational routines as a source of flexibility and change, Administrative Science Quarterly, 48, 94, 10.2307/3556620 Follett, 1949 Fruhling, 2006, Field experiences with eXtreme programming: Developing an emergency response system, Journal of Management Information Systems, 22, 39, 10.2753/MIS0742-1222220403 Gallivan, 2003, Trust, control and the role of interorganizational systems in electronic partnerships, Information Systems Journal, 13, 159, 10.1046/j.1365-2575.2003.00146.x Gawer, 2002 Gittell, 2002, Coordinating mechanisms in care provider groups: Relational coordination as a mediator and input uncertainty as a moderator of performance effects, Management Science, 48, 1408, 10.1287/mnsc.48.11.1408.268 Go, 2014, Heart disease and stroke statistics—2014 update: A report from the American Heart Association, Circulation, 129, e28 Graen, 1976, Role-making processes within complex organizations, 1201, 1245 Green, 1989, Perceived importance of systems analysts' job skills, roles, and non-salary incentives, MIS Quarterly, 115, 10.2307/248918 Grover, 2012, Cocreating IT value: New capabilities and metrics for multifirm environments, MIS Quarterly, 36, 225, 10.2307/41410415 Gulati, 1998, Alliances and networks, Strategic Management Journal, 19, 293, 10.1002/(SICI)1097-0266(199804)19:4<293::AID-SMJ982>3.0.CO;2-M Gulati, 1994, Unilateral commitments and the importance of process in alliances, Sloan Management Review, 35, 61 Gulati, 2009, The nature of partnering experience and the gains from alliances, Strategic Management Journal, 30, 1213, 10.1002/smj.786 Gulati, 2000, Strategic networks, Strategic Management Journal, 203, 10.1002/(SICI)1097-0266(200003)21:3<203::AID-SMJ102>3.0.CO;2-K Gulati, 1998, The architecture of cooperation: Managing coordination costs and appropriation concerns in strategic alliances, Administrative Science Quarterly, 781, 10.2307/2393616 Gulati, 2012, The two facets of collaboration: Cooperation and coordination in strategic alliances, Academy of Management Annals, 6, 531, 10.5465/19416520.2012.691646 Hagedoorn, 1993, Understanding the rationale of strategic technology partnering: Interorganizational modes of cooperation and sectoral differences, Strategic Management Journal, 14, 371, 10.1002/smj.4250140505 Han, 2012, Value cocreation and wealth spillover in open innovation alliances, MIS Quarterly, 36, 291, 10.2307/41410418 Henderson, 1998 Hess, 2005, REACH, Stroke, 36, 2018, 10.1161/01.STR.0000177534.02969.e4 Hillman, 2009, Resource dependence theory: A review, Journal of Management, 35, 1404, 10.1177/0149206309343469 Hiltz, 2009, The domain of emergency management information, Information Systems for Emergency Management, 16, 3 Huber, 2017, Governance practices in platform ecosystems: Navigating tensions between cocreated value and governance costs, Information Systems Research, 28, 563, 10.1287/isre.2017.0701 Iansiti, 2004 Ilgen, 1991 Inkpen, 2005, Social capital, networks, and knowledge transfer, Academy of Management Review, 30, 146, 10.5465/amr.2005.15281445 Ireland, 2002, Alliance management as a source of competitive advantage, Journal of Management, 28, 413, 10.1177/014920630202800308 Jarillo, 1988, On strategic networks, Strategic Management Journal, 9, 31, 10.1002/smj.4250090104 Johns, 2006, The essential impact of context on organizational behavior, Academy of Management Review, 31, 386, 10.5465/amr.2006.20208687 Jonsson, 2009, Turn to the material: Remote diagnostics systems and new forms of boundary-spanning, Information and Organization, 19, 233, 10.1016/j.infoandorg.2009.07.001 Kale, 2002, Alliance capability, stock market response, and long-term alliance success: The role of the alliance function, Strategic Management Journal, 23, 747, 10.1002/smj.248 Kale, 2009, Managing strategic alliances: What do we know now, and where do we go from here, Academy of Management Perspectives, 23, 45, 10.5465/amp.2009.43479263 Kale, 2000, Learning and protection of proprietary assets in strategic alliances: Building relational capital, Strategic Management Journal, 217, 10.1002/(SICI)1097-0266(200003)21:3<217::AID-SMJ95>3.0.CO;2-Y Kohli, 2008, Business value of IT: An essay on expanding research directions to keep up with the times, Journal of the Association for Information Systems, 9, 23, 10.17705/1jais.00147 Kude, 2009, Tight versus loose organizational coupling within inter-firm networks in the enterprise software industry-the perspective of complementors, 666 Kumar, 1996, Sustainable collaboration: Managing conflict and cooperation in interorganizational systems, MIS Quarterly, 20, 279, 10.2307/249657 Lane, 1998, Relative absorptive capacity and interorganizational learning, Strategic Management Journal, 19, 461, 10.1002/(SICI)1097-0266(199805)19:5<461::AID-SMJ953>3.0.CO;2-L Levine, 1999, Telestroke: The application of telemedicine for stroke, Stroke, 30, 464, 10.1161/01.STR.30.2.464 Lim, 2015, Barriers to interorganizational knowledge transfer in post-hospital care transitions: Review and directions for information systems research, Journal of Management Information Systems, 32, 48, 10.1080/07421222.2015.1095013 Lippman, 2016, Mobile telestroke during ambulance transport is feasible in a rural EMS setting: The iTREAT study, Telemedicine and e-Health, 22, 507, 10.1089/tmj.2015.0155 Loebbecke, 2016, Managing inter-organizational knowledge sharing, The Journal of Strategic Information Systems, 25, 4, 10.1016/j.jsis.2015.12.002 Lunnan, 2008, Predicting and measuring alliance performance: A multidimensional analysis, Strategic Management Journal, 29, 545, 10.1002/smj.660 Madhok, 1998, Resources, transactions and rents: Managing value through interfirm collaborative relationships, Organization Science, 9, 326, 10.1287/orsc.9.3.326 Malone, 1994, The interdisciplinary study of coordination, ACM Computing Surveys (CSUR), 26, 87, 10.1145/174666.174668 Markus, 2012, Going concerns: The governance of interorganizational coordination hubs, Journal of Management Information Systems, 28, 163, 10.2753/MIS0742-1222280407 Mason, 2002 Meier, 1991, The evolution of interorganizational systems, Journal of Information Technology, 6, 184, 10.1057/jit.1991.32 Melville, 2004, Information technology and organizational performance: An integrative model of IT business value, MIS Quarterly, 28, 283, 10.2307/25148636 Miles, 1994 Mohtashami, 2006, Risk management for collaborative software development, Information Systems Management, 23, 20, 10.1201/1078.10580530/46352.23.4.20060901/95109.3 Nooteboom, 1999 Okhuysen, 2009, Coordination in organizations: An integrative perspective, The Academy of Management Annals, 3, 463, 10.5465/19416520903047533 Oliver, 1990, Determinants of interorganizational relationships: Integration and future directions, Academy of Management Review, 15, 241, 10.5465/amr.1990.4308156 Park, 2001, Interfirm rivalry and managerial complexity: A conceptual framework of alliance failure, Organization Science, 12, 37, 10.1287/orsc.12.1.37.10118 Patnayakuni, 2006, Relational antecedents of information flow integration for supply chain coordination, Journal of Management Information Systems, 23, 13, 10.2753/MIS0742-1222230101 Pauleen, 2001, Relationship building and the use of ICT in boundary-crossing virtual teams: A facilitator's perspective, Journal of Information Technology, 16, 205, 10.1080/02683960110100391 Pentland, 1994, Organizational routines as grammars of action, Administrative Science Quarterly, 484, 10.2307/2393300 Pfeffer, 2003 Porter, 2013, The strategy that will fix health care, Harvard Business Review, 91, 1 Prencipe, 2003, Corporate strategy and systems integration capabilities: Managing networks in complex systems industries, 114 Prince, 2014, Dialogical strategies for orchestrating strategic innovation networks: The case of the internet of things, Information and Organization, 24, 106, 10.1016/j.infoandorg.2014.05.001 Rai, 2006, Firm performance impacts of digitally enabled supply chain integration capabilities, MIS Quarterly, 225, 10.2307/25148729 Rai, 2012, Interfirm IT capability profiles and communications for cocreating relational value: Evidence from the logistics industry, MIS Quarterly, 36, 233, 10.2307/41410416 Robey, 2008, Theoretical foundations of empirical research on interorganizational systems: Assessing past contributions and guiding future directions, Journal of the Association for Information Systems, 9, 497, 10.17705/1jais.00171 Saraf, 2007, IS application capabilities and relational value in interfirm partnerships, Information Systems Research, 18, 320, 10.1287/isre.1070.0133 Sarker, 2012, Exploring value cocreation in relationships between an ERP vendor and its partners: A revelatory case study, MIS Quarterly, 36, 317, 10.2307/41410419 Saver, 2006, Time is brain—Quantified, Stroke, 37, 263, 10.1161/01.STR.0000196957.55928.ab Saver, 2015, Treatment with intravenous tissue plasminogen activator in the “golden hour” in the national US get with the guidelines-stroke population, Stroke, 46, A159 Shapiro, 1998 Singh, 2015, Organizational path constitution in technological innovation: Evidence from rural telehealth, MIS Quarterly, 39, 653, 10.25300/MISQ/2015/39.3.06 Singh, 2014, Assimilation of web-based urgent stroke evaluation: A qualitative study of two networks, JMIR Medical Informatics, 2, 1 Sobrero, 1998, Structuring inter-firm relationships: A metaanalytic approach, Organization Studies, 19, 585, 10.1177/017084069801900403 Steensma, 2000, The influence of national culture on the formation of technology alliances by entrepreneurial firms, Academy of Management Journal, 43, 951, 10.2307/1556421 Subramani, 2004, How do suppliers benefit from information technology use in supply chain relationships?, MIS Quarterly, 45, 10.2307/25148624 Switzer, 2009, Telestroke 10 years later–‘Telestroke 2.0’, Cerebrovascular Diseases, 28, 323, 10.1159/000229550 Switzer, 2015, Telestroke: Variations in intravenous thrombolysis by spoke hospitals, Journal of Stroke and Cerebrovascular Diseases, 24, 739, 10.1016/j.jstrokecerebrovasdis.2014.09.028 Teo, 2003, Predicting intention to adopt interorganizational linkages: An institutional perspective, MIS Quarterly, 19, 10.2307/30036518 Thomas, 1993, Information processing in strategic alliance building: A multiple-case approach, Journal of Management Studies, 30, 779, 10.1111/j.1467-6486.1993.tb00326.x Tilcsik, 2010, From ritual to reality: Demography, ideology, and decoupling in a post-communist government agency, Academy of Management Journal, 53, 1474, 10.5465/amj.2010.57318905 Turoff, 2002, Past and future emergency response information systems, Communications of the ACM, 45, 29, 10.1145/505248.505265 Van De Walle, 2014 Venkatesh, 2012, Adoption and impacts of interorganizational business process standards: Role of partnering synergy, Information Systems Research, 23, 1131, 10.1287/isre.1110.0404 Vitalari, 1985, Knowledge as a basis for expertise in systems analysis: An empirical study, MIS Quarterly, 221, 10.2307/248950 Wade, 2004, Review: The resource-based view and information systems research: Review, extension, and suggestions for future research, MIS Quarterly, 28, 107, 10.2307/25148626 Wang, 2003, Remote evaluation of acute ischemic stroke, Stroke, 34, e188, 10.1161/01.STR.0000091847.82140.9D Wathne, 2000, Opportunism in interfirm relationships: Forms, outcomes, and solutions, Journal of Marketing, 64, 36, 10.1509/jmkg.64.4.36.18070 Williamson, 1985 Yaraghi, 2014, Health information exchange as a multisided platform: Adoption, usage, and practice involvement in service co-production, Information Systems Research, 26, 1, 10.1287/isre.2014.0547 Yin, 2003 Zahra, 2002, Absorptive capacity: A review, reconceptualization, and extension, Academy of Management Review, 27, 185, 10.5465/amr.2002.6587995 Zajac, 1993, From transaction cost to transactional value analysis: Implications for the study of interorganizational strategies, Journal of Management Studies, 30, 131, 10.1111/j.1467-6486.1993.tb00298.x