Can two established information models explain the information behaviour of visually impaired people seeking health and social care information?

Journal of Documentation - Tập 63 Số 1 - Trang 9-32 - 2007
C.A.Beverley1, P.A.Bath2, R.Barber3
1Department of Information Studies, University of Sheffield, Sheffield, UK and Performance Unit, Adult Social Care Directorate, Cumbria County Council, Barrow‐in‐Furness, UK
2Department of Information Studies, University of Sheffield, Sheffield, UK
3Sheffield Care Trust, and School of Health and Related Research (ScHARR), University of Sheffield, Sheffield, UK

Tóm tắt

PurposeThe purpose of this study is to determine the extent to which two existing models of information behaviour could explain the information behaviour of visually impaired people seeking health and social care information.Design/methodology/approachThe research was conducted within a constructivist paradigm. A total of 28 semi‐structured interviews (face‐to‐face or telephone) with 31 visually impaired people were conducted. Framework analysis was used to analyse the results.FindingsThis study identified several factors that may affect a visually impaired person's information behaviour. These related to the presence of other health conditions or disabilities, participants' understanding of the word “information”, their interactions with information providers, their degree of independence, the support they received from friends and family, their acceptance of their own visual impairment, as well as their awareness of other visual impairments, their registration status and their willingness and ability to pay for aids, adaptations and equipment.Originality/ valueThis study provides a new and valuable insight into the information behaviour of visually impaired people, as well as testing the applicability of a specific and generic information model to the information behaviour of visually impaired people seeking health and social care information.

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Journal of Documentation

Tập 63 Số 1

9-32

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