Can sustainable restaurant practices enhance customer loyalty? The roles of value theory and environmental concerns

Journal of Hospitality and Tourism Management - Tập 43 - Trang 127-138 - 2020
Myung Ja Kim1, C. Michael Hall2,3,4
1The College of Hotel & Tourism Management, Kyung Hee University, 26 Kyungheedae-ro, Dongdaemun-gu, Seoul, 02447, Republic of Korea
2Department of Management, Marketing, and Entrepreneurship, University of Canterbury, Private Bag 4800, Christchurch, 8140, New Zealand
3Geography Research Unit, University of Oulu, Oulu, Finland
4School of Business and Economics, Linnaeus University, Kalmar, Sweden

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