Business process re-engineering—A discredited vocabulary?

International Journal of Information Management - Tập 17 - Trang 21-33 - 1997
T.R. Belmiro1, P.D. Gardiner1, J.E.L. Simmons2
1Department of Mechanical and Chemical Engineering, Heriot‐Watt University, Edinburgh, UK
2Department of Business Organisation, Heriot-Watt University, Edinburgh, UK

Tài liệu tham khảo

Hammer, 1993 Davenport, 1990, The new industrial engineering: information technology and business process redesign, Sloan Management Review, 11 Hammer and Champy, op. cit., Ref. 1. Harrington, 1991 Garvey, 1996, Process re-engineering provides the impetus for accelerating change, 210, 1 Omrani, 1992, Business process re-engineering: a business revolution?, Management Services, 12 McManus, 1994 Short, 1992, Beyond business process redesign: redefining Baxter's business network, Sloan Management Review, 7 Morgan, 1995, TQM and BPR compared Hammer and Champy, op. cit., Ref. 1. Hall, 1993, How to make re-engineering really work, Harvard Business Review, 119 Op. cit., Ref. 3. Hammer and Champy, op. cit., Ref 1. Davenport and Short, op. cit., Ref 1. Op. cit., Ref. 1; op. cit., Ref. 7. Talwar, 1993, Business re-engineering—a strategy driven approach, Long Range Planning, 26, 22, 10.1016/0024-6301(93)90204-S Op. cit., Ref 3. Turner, 1994, Business systems engineering, 208, 1 Tilley, 1994, Business processes—an IMI briefing, 1 Edwards, 1994, Forging a link between business strategy and business re-engineering, Cranfield Working Papers, 1 Op. cit., Ref. 1. Hammer and Champy, op. cit., Ref. 1.