Building excellence through the Agile Reengineering Performance Model (ARPM)

Emerald - Tập 24 Số 1 - Trang 128-157 - 2018
Antonella Petrillo1, Gianpaolo Di Bona2, Antonio Forcina1, Alessandro Silvestri2
1Parthenope University of Naples, Naples, Italy
2University of Cassino and Southern Lazio, Cassino, Italy

Tóm tắt

PurposeThe purpose of this paper is to build a theoretic and practical framework, based on agile project management, to support the decision-making process in order to help companies in optimizing the reengineering production processes and improve management costs.Design/methodology/approachThis paper seeks to propose an agile Reengineering Performance Model (ARPM) for managing projects of reengineering of processes and applies it in a real case study concerning a water bottling plant.FindingsThe proposed model should serve as a valuable tool to facilitate a successful business process reengineering design in the project management and intends to assist companies as they operate projects of transferring and optimizing production lines. Thanks to the use of ARPM tools, it is easy to modify the evolution of the project, with the possibility of extending or enhancing the application if necessary.Research limitations/implicationsThe main limits of the ARPM model are: it requires close collaboration among team; it is rather intense for developers; and it is necessary flexibility to change course as needed and to ensure delivery of the right product.Practical implicationsThe main implications of the authors’ work for research and business are to propose a structured methodological approach, rigorous but simple, suitable to implement in any companies.Originality/valueThe novelty of the approach is to apply the agile approach not for software development but in a manufacturing company.

Từ khóa


Tài liệu tham khảo

2004, Ever-changing requirements: use agile methods to reduce project risk

Alguezaui, S. and Filieri, R. (2010), “Innovation across tech-firms’ boundaries: a knowledge based view”, in Contractor, F.J., Kumar, V., Kundu, S.K. and Pedersen, T. (Eds), Global Outsourcing and Offshoring: An Integrated Approach to Theory and Corporate Strategy, Cambridge University Press, pp. 210-238.

2004, Exploring the relationship between information technology and business process reengineering, Information & Management, 41, 585, 10.1016/S0378-7206(03)00098-3

2011, Overview and guidance on agile development in large organizations, Communications of the Association for Information Systems, 29, 25

2009, Modified agile practices for outsourced software projects, Communications of the ACM, 52, 143, 10.1145/1562164.1562200

Beck, K., Beedle, M., Bennekum, A., Cockburn, A., Cunningham, W., Fowler, M., Grenning, J., Highsmith, J., Hunt, A., Jeffries, R., Kern, J., Marick, B., Martin, R., Mellor, S., Schwaber, K., Sutherland, J. and Thomas, D. (2001), “Manifesto for agile software development”, available at: www.agilemanifesto.org/ (accessed April 29, 2015)

2016, Diagnostic techniques in project management, Advances in Transdisciplinary Engineering, 4, 749

2015, A framework for leading change in the UAE public sector, International Journal of Organizational Analysis, 23, 348

2012, Agile: a decade in, PM Network, 26, 58

2005, The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities

1996, Self-concept clarity: measurement, personality correlates, and cultural boundaries, Journal of Personality and Social Psychology, 70, 141, 10.1037/0022-3514.70.1.141

2015, Envisioning products to support the agile management of innovative design, 239

2004, Why risk efficiency is a key aspect of best practice projects, International Journal of Project Management, 22, 619, 10.1016/j.ijproman.2004.05.001

2009, Construction management process reengineering performance measurements, Automation in Construction, 18, 183

2004, Case Method Fast-Track: A RAD Approach

2015, Agile Development in the Real World

2006, Agile Estimating and Planning, 187

2016, Agile project management and stage-gate model. A hybrid framework for technology-based companies, Journal of Engineering and Technology Management, 40, 1

2016, The agility construct on project management theory, International Journal of Project Management, 34, 660, 10.1016/j.ijproman.2016.01.007

2014, Can agile project management be adopted by industries other than software development?, Project Management Journal, 45, 21, 10.1002/pmj.21410

2010, Global Outsourcing and Offshoring: An Integrated Approach to Theory and Corporate Strategy

2015, Agile Project Management: Managing for Success

2013, An agile method for teaching agile in business schools, International Journal of Management Education, 11, 119

2009, Project flexibility in practice: an empirical study of reduction lists in large governmental projects, International Journal of Project Management, 27, 447, 10.1016/j.ijproman.2008.07.007

1990, The new industrial engineering: information technology and business process redesign, Sloan Management Review, 31, 11

2015, Evaluating agility performance in innovative project management, Producao, 23, 1

2012, Productivity analysis through simulation technique to optimize an automated assembly line

2013, Multicriteria approach for process modelling in strategic environmental management planning, International Journal of Simulation and Process Modelling, 8, 6, 10.1504/IJSPM.2013.055190

2015, Offshoring: relocation of production processes towards low-cost countries through the project management & process reengineering performance model, Business Process Management Journal, 21, 379, 10.1108/BPMJ-01-2014-0008

2014, Productive line reengineering through simulation techniques

2005, Right Projects Done Right: From Business Strategy to Successful Project Implementation

2014, Re-insourcing as a manufacturing-strategic option during a crisis – cases from the automobile industry, Journal of Business Research, 67, 346

2015, Differentiating traditional and agile project management approaches, Producao, 25, 482

2011, Modeling and simulation of an assembly line: a new approach for assignment and optimization of activities of operators, 202

2008, Managing open knowledge and firm’s boundaries for successful new product development

2007, Globalization and location choice: an analysis of US multinational firms in 1998 and 2000, Journal of International Business Studies, 38, 1187, 10.1057/palgrave.jibs.8400307

2004, Offshoring in the service sector: economic impact and policy issues, Economic Review, 89, 5

2006, Outsourcing and the IBM Rational Unified Process

2001, Innovation and wage effects of international outsourcing, European Economic Review, 45, 67, 10.1016/S0014-2921(99)00011-2

2014, Applying agile project management to predevelopment stages of innovation, International Journal of Innovation and Technology Management, 11, 1

2010, Project Management the Agile Way: Making it Work in the Enterprise

2015, Fixed plant facility siting – a mega project lifecycle framework

Hammer, M. (1990), “Reengineering work: don’t automate, obliterate”, Harvard Business Review, July/August, No. 1, pp. 104-112.

2012, 10 Principles of Smart Requirements Gathering

2012, Is there a role for agile management in heavy industrial projects?, 1

2004, Agile Project Management: Creating Innovative Products

2009, Agile Project Management: Creating Innovative Products, 2nd ed.

2010, Agility in context, 74

1975, The internationalisation of the firm: four Swedish cases, Journal of Management Studies, 12, 305

2008, Offshoring, outsourcing and production relocations – labor market effects in the OECD and developing Asia, The Singapore Economic Review, 53, 371, 10.1142/S021759080800304X

2012, BPM, agile, and virtualization combine to create effective solutions, International Journal of Advanced Computer Science and Applications

Kumar, S.S. and McArthur, J.J. (2015), “Streamlining building information model creation using agile project management”, WIT Transactions on the Built Environment, Vol. 149, WIT Press, London, pp. 229-240.

2010, Building pragmatist theories of PM practice: theorizing the act of project management, Project Management Journal, 41, 21, 10.1002/pmj.20163

2010, Project management in real time: a service-learning project, Journal of Management Education, 34, 551, 10.1177/1052562909335860

2002, Team roles in business process re-engineering, International Journal of Production Economics, 77, 205, 10.1016/S0925-5273(00)00158-4

2012, Agile Project Management for Dummies

2016, Bringing agile project management into lead user projects, International Journal of Product Development, 21, 212, 10.1504/IJPD.2016.078867

1998, A characterization of a business process, International Journal of Operations & Production Management, 18, 924, 10.1108/01443579810225522

1999, Tools for inventing organizations: toward a handbook of organizational processes, Management Science, 45, 425, 10.1287/mnsc.45.3.425

2008, A dynamic perspective on next-generation offshoring: the global sourcing of science and engineering talent, Academy of Management Perspectives, 22, 35, 10.5465/amp.2008.34587994

2016, Behavioral factors in offshoring decisions: a qualitative analysis, Journal of Business Research, 69, 3439, 10.1016/j.jbusres.2016.01.042

1999, Business process reengineering. A review of recent literature, Technovation, 19, 571, 10.1016/S0166-4972(99)00059-0

2010, Do business process reengineering projects payoff? Evidence from the United States, International Journal of Project Management, 28, 7, 10.1016/j.ijproman.2009.03.004

2003, Knowledge modelling in weakly-structured business processes, Journal of Knowledge Management, 7, 18, 10.1108/13673270310477261

2004, Offshore outsourcing: current and future effects on American IT industry, Information Systems Management, 21, 72, 10.1201/1078/44705.21.4.20040901/84190.9

2015, Exploring the application of agile management practices to higher education institutions, 170

2015, Introducing agile project management strategies in technical and professional communication courses, Journal of Business and Technical Communication, 29, 112, 10.1177/1050651914548456

Project Management Institute, Inc, 2013, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), 5th ed.

2017, Method for adaptation and implementation of agile project management, Procedia Computer Science, 104, 43

2013, Agile project management – potentials and need for action in the context of factory planning projects, Zeitschrift fuer Wirtschaftlichen Fabrikbetrieb, 108, 113

2010, Lean and agile project management: for large programs and projects

1977, A scaling method for priorities in hierarchical structures, Journal of Mathematical Psychology, 15, 234, 10.1016/0022-2496(77)90033-5

2012, Multi-criteria risk analysis to improve safety in manufacturing systems, International Journal of Production Research, 50, 4806, 10.1080/00207543.2012.657968

2014, Agile project management in product development projects, Procedia – Social and Behavioral Sciences, 119, 295

2015, Agile portfolio management: an empirical perspective on the practice in use, International Journal of Project Management, 33, 140, 10.1016/j.ijproman.2014.03.008

Stewart, T.A. (1992), “The search for the organizational of tomorrow”, Fortune Magazine, May 18, pp. 93-98.

2013, An agile BPM project methodology

2012, Project management processes in agile project environment, 9

2008, Top management support: mantra or necessity?, International Journal Project Management, 26, 713

2011, Modelling strategic relationship for process reengineering, Social modeling for Requirements Engineering, 11, 1

2013, Business Process Re-engineering and Business Process Outsourcing

Thông tin
Thông tin xuất bản

Emerald

Tập 24 Số 1

128-157

Thông tin tác giả