Assessment of quality management practice in the Republic of Kyrgyzstan

Emerald - Tập 14 Số 1/2 - Trang 62-66 - 1999
Satya P.Chattopadhyay1
1University of Scranton, Scranton, Pennsylvania, USA

Tóm tắt

This study is an assessment of the impact of quality management training on workplace experience in a republic of the former Soviet Union. This preliminary study indicates that initial focus of quality in the republic is “conformance to specifications, and the reliance on improved engineering and operations”. While the concept of quality in an individual context is prized and recognized, when it comes to the collective, the emphasis is on quantity over quality. The immediate need is for training in principles, tools and practice of continuous improvement for a broad base of the population. The findings are particularly significant as they have implications for policy makers responsible for guiding the fledgling market economy that is developing in Kyrgyzstan in particular and other central Asian nations in general, to world class competitiveness.

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