An integrated socio-technical enterprise modelling: A scenario of healthcare system analysis and design

Alter, 2012, Exploring the temporal nature of sociomateriality from a work system perspective Alter, 2013, Work system theory: overview of core concepts, extensions, and challenges for the future, J. Assoc. Inform. Syst., 14, 72 Alter, 2015, Work system theory as a platform: response to a research perspective article by Niederman and March, J. Assoc. Inform. Syst., 16, 485 Appelbaum, 1997, Socio-technical systems theory: an intervention strategy for organizational development, Manage. Decis., 35, 452, 10.1108/00251749710173823 Basios, 2017, Six Sigma DMAIC enhanced with capability modelling Baxter, 2011, Socio-technical systems: from design methods to systems engineering, Interact. Comput., 23, 4, 10.1016/j.intcom.2010.07.003 Baxter, 2011 Berio, 1999, New developments in enterprise modelling using CIMOSA, Comput. Ind., 40, 99, 10.1016/S0166-3615(99)00017-2 Bernaert, 2015, CHOOSE: towards a metamodel for enterprise architecture in small and medium-sized enterprises, Information Systems Frontiers, 1 Bernus, 2016, Enterprise engineering and management at the crossroads, Comput. Ind., 79, 87, 10.1016/j.compind.2015.07.010 Bernus, 2013 Bērziša, 2015, Capability driven development: an approach to designing digital enterprises, Bus. Inform. Syst. Eng., 57, 15, 10.1007/s12599-014-0362-0 Black, 1996, Identification of the Critical Factors of TQM*, Decis. Sci., 27, 1, 10.1111/j.1540-5915.1996.tb00841.x Bock, 2016, 241 Boissier, 2016 Bossert, O. and J. Laartz (2016) How enterprise architects can help ensure success with digital transformations. Bresciani, 2004, Tropos: an agent-oriented software development methodology, Auton. Agent Multi Agent Syst., 8, 203, 10.1023/B:AGNT.0000018806.20944.ef Bryl, 2009, Designing socio-technical systems: from stakeholder goals to social networks, Requirem. Eng., 14, 47, 10.1007/s00766-008-0073-5 Carayon, 2006, Human factors of complex sociotechnical systems, Appl. Ergon., 37, 525, 10.1016/j.apergo.2006.04.011 Carlsson, 2011, Socio-technical IS design science research: developing design theory for IS integration management, Inform. Syst. E-Business Manage., 9, 109, 10.1007/s10257-010-0140-6 Chapin, 2008, Business Architecture as the Application of the MDA Foundation Model to ‘Organizations’, Orlando Inform. Day Present. Checkland, 1999 Cherns, 1987, Principles of sociotechnical design revisted, Hum. Relat., 40, 153, 10.1177/001872678704000303 Chung, 2012 Codd, 1970, A relational model of data for large shared data banks, Commun. ACM, 13, 377, 10.1145/362384.362685 Corfield, 2020, Prepared for practice? UK Foundation doctors’ confidence in dealing with ethical issues in the workplace, J. Med. Ethics, 10.1136/medethics-2019-105961 Cummings, 1978, Self-regulating work groups: a socio-technical synthesis, Acad. Manage. Rev., 3, 625, 10.5465/amr.1978.4305900 Dalpiaz, 2013, Adaptive socio-technical systems: a requirements-based approach, Requirem. Eng., 18, 1, 10.1007/s00766-011-0132-1 Davis, 1977, Evolving alternative organization designs: their sociotechnical bases, Hum. Relat., 30, 261, 10.1177/001872677703000304 Davis, 2014, Advancing socio-technical systems thinking: a call for bravery, Appl. Ergon., 45, 171, 10.1016/j.apergo.2013.02.009 Dekkers, 2005, Complexity based approach for collaborative enterprise networks Delen, 2003, Towards a truly integrated enterprise modeling and analysis environment, Comput. Ind., 51, 257, 10.1016/S0166-3615(03)00063-0 Devane, 2004 Di Maio, 2014, Towards a Metamodel to support the joint optimization of socio technical systems, Systems, 2, 273, 10.3390/systems2030273 Dietz, 2006 Eclipse (2009). "The Eclipse Modelling Framework official page." Retrieved March 20, 2017, from https://eclipse.org/modeling/emf/. Elbanna, 2016, Doing ‘Sociomateriality'Research in Information Systems, The DATA BASE Adv. Inform. Syst., 47 Emery, 1972, Characteristics of socio-technical systems. design of jobs. L. E. D. J. C. Taylor, Harmondsworth, Penguin Books, 527, 157 Emery, 1960, Socio-technical systems. Systems Thinking. E. F.E., Penguin Book, Harmondsworth, 281 Emery, F.E. and E.L. Trist (1965). The causal texture of organizational environments. Fayoumi, 2015, Towards a unified meta-model for goal oriented modelling Fayoumi, 2014, Business rules, constraints and simulation for enterprise governance Fayoumi, 2016, Conceptual modeling for the design of intelligent and emergent information systems, Expert Syst. Appl., 59, 174, 10.1016/j.eswa.2016.04.019 Fayoumi, 2012, SBVR: knowledge definition, vocabulary management, and rules integrations, Int. J. E-Bus. Dev., 2 Fill, H.-.G. (2012). An approach for analyzing the effects of risks on business processes using semantic annotations. Fill, 2017, SeMFIS: a flexible engineering platform for semantic annotations of conceptual models, Semantic Web(Preprint), 1 Firesmith, 2004, Engineering safety requirements, safety constraints, and safety-critical requirements, J. Object Technol., 3, 27, 10.5381/jot.2004.3.3.c3 Fowler, 1997, Dealing with roles Frank, 2014, Power-modelling: toward a more versatile approach to creating and using conceptual models Frank, 2015, Enterprise modelling: the next steps, Enterprise Model. Inform. Syst. Architect., 9, 22, 10.1007/s40786-014-0003-6 Geisberger, 2015 Geissbauer, R., et al. (2016) A Strategist's guide to Industry 4.0. Strategy+Business. Godfrey, S. (2008). "What is CMMI?" NASA presentation. Goldman, 2011, Integration of COBIT, Balanced Scorecard and SSE-CMM as an Organizational & Strategic Information Security Management (ISM) Framework, 277 Gorkhali, 2016, Enterprise application integration in industrial integration: a literature review, J. Ind. Integr. Manage., 1 Gorkhali, 2017, Enterprise architecture: a literature review, J. Ind. Integr. Manage., 2 Gorkhali, 2019, Enterprise architecture, enterprise information systems and enterprise integration: a review based on systems theory perspective, J. Ind. Integr. Manage., 4 Goul, 2007, Enterprise model management and next generation decision support, Decis. Support. Syst., 43, 915, 10.1016/j.dss.2005.05.023 Graves, 2014 Guizzardi, 2021, Towards ontological foundations for conceptual modeling: the unified foundational ontology (UFO) story, Appl. Ontol.(Preprint), 1 Heidari, 2013, A Meta-Meta-Model for seven business process modeling languages Heslin, 2008, Practical applications of goal setting theory to performance management Hinkelmann, 2015, A new paradigm for the continuous alignment of business and IT: combining enterprise architecture modelling and enterprise ontology, Comput. Ind. Hoyland, 2014, The RQ-Tech methodology: a new paradigm for conceptualizing strategic enterprise architectures, J. Manage. Anal., 1, 55 James Lapalme, 2014 Jarke, 2011, The brave new world of design requirements, Inf Syst, 36, 992, 10.1016/j.is.2011.04.003 Karagiannis, 2016, 3 Karpovic, 2011, Transforming SBVR business semantics into Web ontology language OWL2: main concepts. Information Technologies Klein, 2014, What do we actually mean by ‘sociotechnical’? on values, boundaries and the problems of language, Appl Ergon, 45, 137, 10.1016/j.apergo.2013.03.027 Kling, 1999, IT and organizational change in digital economies: a socio-technical approach, ACM SIGCAS Comput. Soc., 29, 17, 10.1145/572183.572189 Kosanke, 1999, CIMOSA: enterprise engineering and integration, Comput. Ind., 40, 83, 10.1016/S0166-3615(99)00016-0 Koschmider, 2014, Analysis of process model reuse: where are we now, where should we go from here?, Decis. Support Syst., 66, 9, 10.1016/j.dss.2014.05.012 Krogstie, 2008, Using EEML for Combined Goal and Process Oriented Modeling: a Case Study,[w:] T. Halpin, J. Krogstie, E. Proper Lamsweerde, A. (2003). "Kaos tutorial." Cediti, September 5. Lankhorst, 2009, 367 Lapalme, 2016, Exploring the future of enterprise architecture: a Zachman perspective, Comput. Ind., 79, 103, 10.1016/j.compind.2015.06.010 Lara, 2020, Enterprise modeling and operational technologies (OT) application in the oil and gas industry, J. Ind. Inform. Integr., 19 Loucopoulos, 1995, Enterprise modelling and the teleological approach to requirements engineering, Int. J. Cooperat. Inform. Syst., 4, 45, 10.1142/S0218843095000032 Loucopoulos, 2016, 197 Loucopoulos, 1999, Enterprise knowledge management and conceptual modelling, Concept. Model., 123, 10.1007/3-540-48854-5_11 Loucopoulos, P., et al. (1997). Using the EKD approach: the modelling component. Loucopoulos, 2015, Enterprise Capability Modeling: concepts, Method, and Application Louridas, 2000, A generic model for reflective design, ACM Transactions on Software Engineering and Methodology (TOSEM), 9, 199, 10.1145/350887.350895 Machin, 2020, Exploring the perceived medical ethics and law training needs of UK foundation doctors, Med. Teach., 42, 92, 10.1080/0142159X.2019.1665636 Malik, N. (2011). "Enterprise Business Motivation Model." Full Model Documentation, version 4. Martin, 2006 Mo, 2019, Architectural modeling of transdisciplinary system with inherent social perspectives, J. Ind. Integr. Manage., 4 Morris, A. (2009). Socio-technical systems in ICT: a comprehensive survey. Mumford, 1983 Mumford, 2000, A socio-technical approach to systems design, Requirem. Eng., 5, 125, 10.1007/PL00010345 Mumford, 2006, The story of socio-technical design: reflections on its successes, failures and potential, Inform. Syst. J., 16, 317, 10.1111/j.1365-2575.2006.00221.x Mylopoulos, 2008 Mylopoulos, 1992, Representing and using nonfunctional requirements: a process-oriented approach, IEEE Trans. Softw. Eng., 18, 483, 10.1109/32.142871 Nadoveza, 2014, Ontology-based approach for context modeling in enterprise applications, Comput. Ind., 65, 1218, 10.1016/j.compind.2014.07.007 Nakakawa, 2011, Definition and validation of requirements for collaborative decision-making in enterprise architecture creation, Int. J. Cooperat. Inform. Syst., 20, 83, 10.1142/S021884301100216X Nonaka, 1998, The concept of “Ba”: building a foundation for knowledge creation, Calif. Manage. Rev., 40, 40, 10.2307/41165942 2006 OMG (2013). Business Process Model and Notation (BPMN) V. 2.0.2. OMG, B. (2010). Business motivation model (BMM) specification, Technical Report dtc/10–08–03, Object Management Group, Needham, Massachusetts. OMG, D. (2014). "Decision Model and Notation (DMN)." OMG Specification 1.0 Beta 2. OMG, O. (2007). Unified modeling language (UML). OMG, 2006 OMG, 2016 OMiLAB. "Open Model Lab." Retrieved 20 March 2017, from http://www.OMiLAB.org/. Ordóñez, 2009, Goals gone wild: the systematic side effects of overprescribing goal setting, The Acad. Manage. Perspect., 23, 6, 10.5465/amp.2009.37007999 Penzenstadler, 2014, Safety, security, now sustainability: the nonfunctional requirement for the 21st century, IEEE Softw., 31, 40, 10.1109/MS.2014.22 Platt, 2019, The complementary roles of Health Information Systems and Relational Coordination in alcohol care pathways: the case of a UK hospital Robinson, 2008, Conceptual modelling for simulation Part I: definition and requirements, J. Oper. Res. Soc., 59, 278, 10.1057/palgrave.jors.2602368 Robinson, S. (2010). "Conceptual modelling: who needs it?". SCS M&S Magazine 2, no. 7 (2010). Rolland, 2000, From conceptual modelling to requirements engineering, Ann. Softw. Eng., 10, 151, 10.1023/A:1018939700514 Ropohl, 1999, Philosophy of socio-technical systems, Techné: Res. Philos. Technol., 4, 186 Rosen, M.E. (2015). 2016 IDC FutureScape CIO Agenda Prediction 8: sustainable DX Requires Strategic Architecture, IDC: 7. Rummler, 2007 Samavi, 2009, Strategic reasoning about business models: a conceptual modeling approach, Inform. Syst. E-Bus. Manage., 7, 171, 10.1007/s10257-008-0079-z Sandkuhl, 2014, 309 Sanz, 2012 Schmidt, 2006, Model-driven engineering, Comput.-IEEE Comput. Soc., 39, 25, 10.1109/MC.2006.58 Schneider, C. (2017). "10 reasons why AI-powered, automated customer service is the future." Retrieved 15/06/2020, 2020, from https://www.ibm.com/blogs/watson/2017/10/10-reasons-ai-powered-automated-customer-service-future/. Sessions, 2007 Singh, 2009, Investigating business-IT alignment through multi-disciplinary goal concepts, Requirem. Eng., 14, 177, 10.1007/s00766-009-0081-0 Sommerville, 2004 Steinberg, 2011 TOGAF (2009). "The Open Group Architecture Framework (TOGAF) V. 9." The Open Group 1. Trist, 1981, The evolution of socio-technical systems, Occasional Pap., 2 VCG, V.-C.G. (2012). "Value Reference Model introduction." 3.0. Vernadat, 2002, UEML: towards a unified enterprise modelling language, Int. J. Prod. Res., 40, 4309, 10.1080/00207540210159626 Vernadat, 2003 Waldo, 1978 Whitworth, B. (2009). "The social requirements of technical systems." Handbook of research on socio-technical design and social networking systems 3. Williams, 2020, 8, 94994 Yu, 2009, 99 Zachman, 1987, A framework for information systems architecture, IBM Syst. J., 26, 276, 10.1147/sj.263.0276 Zachman, 2004