An empirical exploration of the dimensionality of inter‐employee trust in police organizations
Tóm tắt
Từ khóa
Tài liệu tham khảo
Abrams, L. (2001), “Depending on each other”, Knowledge Management, Vol. 4 No. 8, p. 76.
Adams, B.D. and Webb, R.D.G. (2003), “Model of trust development in small team”, Report to Department of National Defence, DRDR CR‐2003‐16.
Andrews, M.C., Kacmar, K.M., Blakely, G.L. and Bucklew, N.S. (2008), “Group cohesion as an enhancement to the justice‐affective commitment relationship”, Group & Organization Management, Vol. 33, pp. 736‐55.
Axelrod, R. (1984), The Evolution of Cooperation, Basic Books, New York, NY.
Bachman, R. (1998), “Conclusion: trust – conceptual aspects of a complex phenomenon”, in Lane, C. and Bachman, R. (Eds), Trust within and between Organizations, Oxford University Press, New York, NY, pp. 298‐322.
Barling, J. and Phillips, M. (1993), “Interactional, formal, and distributive justice in the workplace: an exploratory study”, Journal of Psychology, Vol. 127 No. 6, pp. 649‐56.
Beehr, T.A., Johnson, L.B. and Nieva, R. (1995), “Coping of police and their spouses”, Journal of Organizational Behavior, Vol. 16, pp. 3‐25.
Bhattacharya, R., Devinney, T. and Pillutla, M. (1998), “A formal model of trust based on outcomes”, Academy of Management Review, Vol. 23 No. 3, pp. 459‐72.
Blalock, H.M. (1982), Conceptualization and Measurement in the Social Sciences, Sage Publications, Beverly Hills, CA.
Blau, P.M. (1964), Exchange and Power in Social Life, Wiley, New York, NY.
Bless, H., Igou, E.R., Schwarz, N. and Wanke, M. (2000), “Reducing context effects by adding context information: the direction and size of context effects in political judgment”, Personality and Social Psychology Bulletin, Vol. 26 No. 9, pp. 1036‐45.
Bliese, P.D. and Halverson, R.R. (1996), “Individual and nomothetic models of job stress: an examination of work hours, cohesion, and well‐being”, Journal of Applied Social Psychology, Vol. 26, pp. 1171‐89.
Brann, P. and Foddy, M. (1988), “Trust and the consumption of a deteriorating resource”, Journal of Conflict Resolution, Vol. 31, pp. 615‐30.
Brashear, T.G., Boles, J.S., Bellenger, D.N. and Brooks, C.M. (2003), “An empirical test of trust‐building processes and outcomes in sales manager‐salesperson relationships”, Journal of the Academy of Marketing Science, Vol. 31 No. 2, pp. 189‐200.
Burrell, L.M., Adams, G.A., Durand, D.B. and Castro, C.A. (2006), “The impact of military lifestyle demands on well‐being, army, and family outcomes”, Armed Forces & Society, Vol. 33, p. 43.
Burt, R. and Knez, M. (1995), “Third‐party gossip and trust”, in Tyler, T.R. and Kramer, R.M. (Eds), Trust in Organizations, Sage Publications, Newbury Park, CA, pp. 68‐89.
Burt, R.S. and Celotto, N. (1992), “The network structure of management roles in a large matrix”, Evaluation and Program Planning, Vol. 15, pp. 303‐26.
Butler, J.K. (1991), “Toward understanding and measuring conditions of trust: evolution of a conditions of trust inventory”, Journal of Management, Vol. 17 No. 9, pp. 643‐64.
Chun, K.T. and Campbell, J.B. (1974), “Dimensionality of the Rotter interpersonal trust scale”, Psychological Reports, Vol. 35, pp. 1059‐70.
Clark, M.C. and Payne, R.L. (1997), “The nature and structure of worker's trust in management”, Journal of Organizational Behavior, Vol. 18, pp. 205‐44.
Clegg, J.L., Cross, A.R. and Xiao, L. (2002), “Affiliate versus non‐affiliate transactions in intellectual property: the case of US firms and China”, Harvard China Review, Vol. 3 No. 1.
Coleman, J. (1990), Foundations of Social Theory, Harvard University Press, Cambridge, MA.
Cook, J. and Wall, T. (1980), “New work attitude measures of trust, organizational commitment and personal need non‐fulfillment”, Journal of Occupational Psychology, Vol. 53, pp. 39‐52.
Costa, A.C., Roe, R.A. and Taillieu, T. (2001), “Trust within teams: the relation with performance effectiveness”, European Journal of Work and Organizational Psychology, Vol. 10 No. 3, pp. 225‐44.
Costigan, R.D., Ilter, S.S. and Berman, J.J. (1998), “A multi‐dimensional study of trust in organizations”, Journal of Managerial Issues, Vol. 10, pp. 303‐28.
Crank, J.P. (2003), “Institutional theory of police: a review of the state of the art”, Policing: An International Journal of Police Strategies and Management, Vol. 26 No. 2, pp. 186‐207.
Craswell, R. (1992), “Efficiency and rational bargaining in contractual setting”, Harvard Journal of Law and Public Policy, Vol. 35, pp. 805‐37.
Cropanzano, R. and Greenberg, J. (1997), “Progress in organizational justice: tunneling through the maze”, in Cooper, C.L. and Robertson, I.T. (Eds), International Review of Industrial and Organizational Psychology, John Wiley, New York, NY, pp. 317‐72.
Cropanzano, R., Howes, J.C., Grandey, A.A. and Toth, P. (1997), “The relationship of organizational politics and support to work behaviors, attitudes, and stress”, Journal of Organizational Behavior, Vol. 18, pp. 159‐80.
Cullen, F.T., Lemming, T., Link, B.G. and Wozniak, J.T. (1985), “The impact of social supports on police stress”, Criminology, Vol. 23 No. 3, pp. 503‐22.
Cullen, J.B., Johnson, J.L. and Sakano, T. (2000), “Success through commitment and trust: the soft side of strategic alliance management”, Journal of World Business, Vol. 35, pp. 223‐38.
Cummings, L.L. and Bromiley, P. (1996), “The Organizational Trust Inventory (OTI, development and validation”, in Tylerand, T.R. and Kramer, R.M. (Eds), Trust in Organizations, Sage Publications, Newbury Park, CA, pp. 302‐31.
Densten, I.L. (2003), “Senior police leadership: does rank matter?”, Policing: An International Journal of Police Strategies & Management, Vol. 26 No. 3, pp. 400‐18.
Dirks, K.T. (1999), “The effects of interpersonal trust on work group performance”, Journal of Applied Psychology, Vol. 84 No. 6, pp. 445‐55.
Doerner, W.G. and Dantzker, M.L. (2002), Contemporary Police Organization and Management: Issues and Trends, Butterworth‐Heinemann, Oxford.
Furman, M.E. (1997), “Reverse of the 80‐20 rule”, Management Review, Vol. 86 No. 1, pp. 18‐21.
Gabarro, J. (1990), “The development of working relationships”, in Galegher, J., Kraut, R.E. and Egido, C. (Eds), Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, Lawrence Erlbaum Associates, Hillsdale, NJ, pp. 79‐110.
Gilliland, D.I. and Bello, D.C. (2002), “Two sides to attitudinal commitment: the effect of calculative and loyalty commitment on enforcement mechanisms in distribution channels”, Journal of the Academy of Marketing Science, Vol. 30, pp. 24‐44.
Groeneveld, R.F. (2005), Arrest Discretion of Police Officers: The Impact of Varying Organizational Structures, LFB Scholarly Publishing LLC, New York, NY.
Halpin, A. and Croft, D. (1963), The Organizational Climate of Schools, University of Chicago, Chicago, IL.
Hardin, R. (1991), “Trusting persons, trusting institutions”, in Zeckhauser, R.J. (Ed.), Strategy and Choice, MIT, Cambridge, MA, pp. 297‐318.
Hassell, K.D., Zhao, J.S. and Maguire, E.R. (2003), “Structural arrangements in large municipal police organizations. Revisiting Wilson's theory of local political culture”, Policing: An International Journal of Police Strategies & Management, Vol. 26 No. 2, pp. 231‐50.
House, J.S. (1981), Work Stress and Social Support, Addison‐Wesley, Reading, MA.
Huberts, L.W.J.C., Kaptein, M. and Lasthuizen, K. (2007), “A study of the impact of three leadership styles on integrity violations committed by police officers”, Policing: An International Journal of Police Strategies & Management, Vol. 30, pp. 587‐607.
Jermier, J.M. and Berkes, L.J. (1979), “Leader behavior in a police command bureaucracy: a closer look at the quasi‐military model”, Administrative Science Quarterly, Vol. 24 No. 1, pp. 1‐23.
Jonson‐George, C. and Swap, W. (1982), “Measurement of specific interpersonal trust: construction and validation of a scale to access trust in a specific other”, Journal of Personality and Social Psychology, Vol. 43, pp. 1306‐17.
King, A. (2006), “The word of command: communication and cohesion in the military”, Armed Forces and Society, Vol. 32 No. 4, pp. 493‐512.
Klimoski, R.J. and Karol, B.L. (1976), “The impact of trust on creative problem‐solving group”, Journal of Applied Psychology, Vol. 61 No. 5, pp. 630‐3.
Kramer, R.M. (1999), “Trust and distrust in organizations: emerging perspectives, enduring questions”, Annual Reviews of Psychology, Vol. 50, pp. 569‐98.
Kramer, R.M. and Tyler, T.R. (1995), Trust in Organizations: Frontiers of Theory and Research, Sage Publications, Thousand Oaks, CA.
Langworthy, R.H. (1986), The Structure of Police Organizations, Praeger, New York, NY.
LaPorta, R., Lopez‐de‐Silanes, F., Shleifer, A. and Vishny, R.W. (1997), “Trust in large organizations”, American Economic Review, Vol. 87 No. 5, pp. 333‐9.
Lawton, K. (1996), “Rank and the three Rs: reward, recognition and remuneration”, Police Journal, Vol. 77, available at: www.pasa.asn.au.
Lazelere, R.E. and Huston, T.L. (1980), “The dyadic trust scale: toward understanding interpersonal trust in close relationships”, Journal of Marriage and the Family, Vol. 42, pp. 595‐604.
Leana, C. and Van Buren, H. (1999), “Organizational social capital and employment relations”, Academy of Management Review, Vol. 24 No. 3, pp. 538‐55.
Leventhal, G.S. (1980), “What should be done with equity theory? New approaches to the fairness in social relationships”, in Gergen, K., Greenberg, M. and Willis, R. (Eds), Social Exchange Theory, Plenum, New York, NY, pp. 27‐55.
Lewicki, R.J. and Bunker, B.B. (1996), “Developing and maintaining trust in work relationships”, in Kramer, R.M. and Tyler, T. (Eds), Trust in Organizations, Sage, Thousand Oaks, CA, pp. 114‐40.
Lewicki, R.J., McAllister, D.J. and Bies, R. (1998), “Trust and distrust: new relationships and realities”, The Academy of Management Review, Vol. 23 No. 3, pp. 438‐58.
Mastrofski, S.D. and Ritti, R.R. (2000), “Making sense of community policing: a theory‐based analysis”, Police Practice and Research, Vol. 1 No. 2, pp. 183‐210.
Mintzberg, H. (1983), Structure in Fives: Designing Effective Organizations, Prentice‐Hall, Englewood Cliffs, NJ.
Moorman, R.H. (1991), “Relationship between organizational justice and organizational citizenship behaviors: do fairness perceptions influence employee citizenship?”, Journal of Applied Psychology, Vol. 76, pp. 845‐55.
Peterson, R.S. and Behfar, K.J. (2003), “The dynamic relationship between performance feedback, trust, and conflict in groups: a longitudinal study”, Organizational Behavior and Human Decision Processes, Vol. 92, pp. 102‐12.
Pfeffer, J. (1992), Managing with Power: Politics and Influence in Organizations, Harvard Business School Press, Boston, MA.
Priester, J. and Petty, R.E. (1996), “The gradual threshold model of ambivalence: relating the positive and negative bases of attitudes to subjective ambivalence”, Journal of Personality and Social Psychology, Vol. 71, pp. 431‐49.
Rich, G.A. (1997), “The sales manager as a role model: effects on trust, job satisfaction, and performance of salespeople”, Journal of the Academy of Marketing Science, Vol. 25 No. 4, pp. 319‐20.
Ritzer, G. (2007), The McDonaldization of Society 5, Pine Forge Press, Thousand Oaks, CA.
Rotter, J.B. (1967), “A new scale for measurement of interpersonal trust”, Journal of Personality, Vol. 35 No. 4, pp. 651‐72.
Rotter, J.B. (1971), “Generalized expectancies for interpersonal trust”, American Psychology, Vol. 26, pp. 443‐52.
Schoorman, F.D., Mayer, R.C. and Davis, J.H. (2007), “An integrative model of organizational trust: past, present and future”, Academy of Management Review, Vol. 32 No. 2, pp. 344‐54.
Segal, M.W. (1986), “The military and the family as greedy institutions”, Armed Forces & Society, Vol. 13, pp. 9‐38.
Shockley‐Zalabak, P., Ellis, K. and Cesaria, R. (2000), Measuring Organizational Trust: A Diagnostic Survey and International Indicator, International Association of Business Communication (IABC) Research Foundation, Vancouver.
Siebold, G.L. (2007), “The essence of military group cohesion”, Armed Forces and Society, Vol. 33, pp. 286‐95.
Stein, M., Thompson, T. and Gusella, L. (1995), “The impact of organizational structure and supervisory listening indicators on subordinate support, trust, intrinsic motivation, and performance”, International Journal of Listening, Vol. 9, pp. 84‐105.
Stephens, C. and Long, N. (2000), “Communication with police supervisors and peers as a buffer of work‐related traumatic stress”, Journal of Organizational Behavior, Vol. 21 No. 4, pp. 407‐24.
Swanson, C.R., Territo, L. and Taylor, R.W. (2001), Police Administration. Structures Processes and Behavior, 5th ed., Prentice‐Hall, Englewood Cliffs, NJ.
Tan, H.H. and Tan, C.S.F. (2000), “Toward the differentiation of trust in supervisor and trust in organization”, Genetic, Social, and General Psychology Monographs, Vol. 126 No. 5, pp. 241‐64.
Tyler, T.R. (1994), “Psychological models of the justice motive”, Journal of Personal and Social Psychology, Vol. 57, pp. 830‐8.
Tyler, T.R. and Lind, E.A. (1992), “A relational model of authority in groups”, in Zanna, M. (Ed.), Advances in Experimental Social Psychology, Academic Press, New York, NY, pp. 115‐9.
Van Dyne, L., Van de Walle, D., Kostova, T., Latham, M.E. and Cummings, L.L. (2000), “Collectivism, propensity to trust, and self‐esteem as predictors of organizational citizenship in a non‐work setting”, Journal of Organizational Behavior, Vol. 21, pp. 3‐23.
Vlaar, P.W.L., Van den Bosch, F.A.J. and Volberda, H.W. (2007), “On the evolution of trust, distrust, and formal coordination and control in interorganizational relationships toward an integrative framework”, Group and Organization Management, Vol. 32 No. 4, pp. 407‐29.
Weber, L.R. and Carter, A.I. (2003), The Social Construction of Trust, Kluwer Academic/Plenum Publishers, Dordrecht/New York, NY.
Weber, M. (1996), “Bureaucracy”, in Shafritz, J.M. and Steven, O. (Eds), Classics of Organization Theory, Harcourt Brace College Publishers, Fort Worth, TX, pp. 80‐5 (originally published in 1922).
Weick, K.E. (1979), The Social Psychology of Organizing, 2nd ed., Addison‐Wesley Publishing, Reading, MA.
Wheeless, L.R. and Grotz, J. (1977), “The measurement of trust and its relationship to self‐disclosure”, Human Communication Research, Vol. 3, pp. 250‐7.
Wisenand, R.F. and Ferguson, P.M. (1973), Managing of Police Organization, Prentice‐Hall, Englewood Cliffs, NJ.
Wrightsman, L.S. (1974), Assumptions about Human Nature: A Social‐psychological Approach, Brooks/Cole, Monterey, CA.
Zeller, R.A. and Carmines, E.G. (1980), Measurement in the Social Sciences, Cambridge University Press, Cambridge.
Sandler, G.B. and Mintz, E. (1974), “Police organizations: their changing internal and external relationships”, Journal of Police Science and Administration, Vol. 2, pp. 458‐63.
Van Maanen, J. (1975), “Police organization: a longitudinal examination of job attitudes in an urban police department”, Administrative Science Quarterly, Vol. 20 No. 2, pp. 207‐28.
