An Interactional Structure of Medical Activities During Acute Visits and Its Implications for Patients' Participation

Anderson L. A., 1987, Medical Care, 25, 1044, 10.1097/00005650-198711000-00003

10.1016/0738-3991(91)90014-V

Atkinson, J. M. & Heritage, J. (1984). Structures of social action: Studies in conversation analysis. Cambridge, England: Cambridge University Press.

Barsky A. J., 1981, Annals of Internal Medicine, 94, 492, 10.7326/0003-4819-94-4-492

Babrow, A. S., Hines, S. C. & Kasch, C. R. (2000). Managing uncertainty in illness explanation: An application of problematic integration theory. In B. B. Whaley (Ed.), Explaining illness: Research, theory, and strategies (pp. 41-68). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.

Bates, B., Bickley, L. S. & Hoekelman, R. A. (1995). Physical examination and history taking (6th ed.). Philadelphia: J. B. Lippincott Company.

Bavelas, J. B. (1991). Some problems with linking goals to discourse. In K. Tracy (Ed.), Understanding face-to-face interaction: Issues linking goals and discourse (pp. 119-130). Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.

Beach, W. A. (1995a). Conversation analysis: "Okay"as a clue for understanding consequentiality. In S. J. Sigman (Ed.), The consequentiality of communication (pp. 121-161). Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.

Beach, W. A. (1995b). Preserving and constraining options: "Okays" and "official" priorities in medical interviews. In B. Morris & R. Chenail (Eds.), Talk of the clinic: Explorations in the analysis of medical and therapeutic discourse. Hillsdale NJ: Lawrence Erlbaum Associates, Inc.

Beckman H. B., 1984, Annals of Internal Medicine, 101, 692, 10.7326/0003-4819-101-5-692

Beisecker A. E., 1990, Medical Care, 28, 19, 10.1097/00005650-199001000-00004

10.1207/S15327027HC110308

Berger, C. R. & Kellerman, K. (1994). Acquiring social information. In J. A. Daly & J. M. Wiemann (Eds.), Strategic interpersonal communication (pp. 1-31). Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.

Billings, J. A. & Stoeckle, J. D. (1989). The clinical visit: A guide to the medical interview and case presentation. Chicago: Year Book Medical Publishers.

Byrne, P. S. & Long, B. E. L. (1976). Doctors talking to patients: A study of the verbal behaviour of general practitioners consulting in their surgeries. London: Her Majesty's Stationery Office.

Cohen-Cole, S. A. (1991). The medical interview: The three function approach. St. Louis, MO: Mosby Year Book.

Coupland J., 1994, Discourse and Society, 5, 89, 10.1177/0957926594005001005

Drew, P. & Heritage, J. (1992). Talk at work: Interaction in institutional settings. Cambridge, England: Cambridge University Press.

Frankel R. M., 1984, Discourse Processes, 7, 135, 10.1080/01638538409544587

Frankel, R. M. (1990). Talking in interviews: A dispreference for patient-initiated questions in physician-patient visits. In G. Psathas (Ed.), Interactional competence (pp. 231-262). Washington, DC: University Press of America.

Frankel, R. M. (1995). Some answers about questions in clinical interviews. In G. H. Morris & R. Chenail (Eds.), The talk of the clinic: Explorations in the analysis of medical and therapeutic discourse (pp. 233-257). Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.

Freidson, E. (1970a). Profession of medicine: A study of the sociology of applied knowledge. New York: Dodd, Mead, & Company.

Freidson, E. (1970b). Professional dominance: The social structure of medical care. New York: Atherton.

Gill V., 1998, Social Psychology Quarterly, 61, 342, 10.2307/2787034

Goffman E., 1964, American Anthropologist, 66, 133, 10.1525/aa.1964.66.suppl_3.02a00090

10.1086/227833

Greenberger, N. J. & Hinthorn, D. R. (1993). History taking and physical examination: Essentials and clinical correlates. St. Louis, MO: Mosby Year Book.

Greenfield S., 1985, Annals of Internal Medicine, 102, 520, 10.7326/0003-4819-102-4-520

Heath, C. (1981). The opening sequence in doctor-patient interaction. In P. Atkinson & C. Heath (Eds.), Medical work: Realities and routines (pp. 71-90). Farnborough, England: Gower.

Heath, C. (1986). Body movement and speech in medical interaction. Cambridge, England: Cambridge University Press.

Heath, C. (1992). The delivery and reception of diagnosis in the general-practice consultation. In P. Drew & J. Heritage (Eds.), Talk at work: Interaction in institutional settings (pp. 235-267). Cambridge, England: Cambridge University Press.

Heritage, J. C. (1984a). A change-of-state token as aspects of its sequential placement. In J. M. Atkinson & J. Heritage (Eds.), Structures of social action (pp. 299-345). Cambridge, England: Cambridge University Press.

Heritage, J. C. (1984b). Garfinkel and ethnomethodology. Cambridge, England: Polity Press.

Heritage, J. C. (1997). Conversation analysis and institutional talk: Analysing data. In D. Silverman (Ed.), Qualitative research: Theory, method, and practice (pp. 161-182). Thousand Oaks, CA: Sage.

10.1017/S0047404598003017

Heritage J. C., 1994, Language in Society, 1, 1, 10.1017/S0047404500017656

10.1016/S0277-9536(99)00219-1

Jacobs, S., Jackson, S., Stearns, S. & Hall, B. (1991). Digressions in argumentative discourse: Multiple goals, standing concerns, and implications. In K. Tracy (Ed.), Understanding face-to-face interaction: Issues linking goals and discourse (pp. 43-61). Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.

Jefferson, G. (1978). Sequential aspects of storytelling in conversation. In J. Schenkein (Ed.), Studies in the organization of conversational interaction (pp. 219-248). New York: Academic.

Jefferson G., 1980, response to inquiry. Sociological Inquiry, 50, 153, 10.1111/j.1475-682X.1980.tb00019.x

Jefferson, G. (1981a). "Caveat speaker": A preliminary exploration of shift implicative recipiency in the articulation of topic. Final report to the (Brisith) Social Science Research Council.

Jefferson, G. (1981b). The abominable "ne?": A working paper exploring the phenomenon of post-response pursuit of response. University of Manchester, Department of Sociology, Occasional Paper, no. 6.

Jefferson, G. (1984). Transcription notation. In J. M. Atkinson & J. Heritage (Eds.), Structures of social action (pp. ix-xvi). Cambridge, England: Cambridge University Press.

Jefferson G., 1988, Social Problems, 35, 418, 10.2307/800595

Jefferson, G. & Lee, J. (1980). End of grant report on conversations in which "troubles" or "anxieties" are expressed (HR 4805/2). London: Social Science Research Council.

10.1016/0378-2166(81)90026-6

Korsch B. M., 1968, Pediatrics, 42, 855, 10.1542/peds.42.5.855

Kravitz R. L., 1999, The Journal of Family Practice, 48, 872

Linell P., 1988, Linguistics, 26, 415, 10.1515/ling.1988.26.3.415

Lipkin, M., Jr., Frankel, R., Beckman, H., Charon, R. & Fein, O. (1995). Performing the interview. In M. Lipkin Jr., S. M. Putnam, & A. Lazare (Eds.), The medical interview: Clinical care, education and research (pp. 65-82). New York: Springer-Verlag.

10.1001/jama.281.3.283

10.1016/0277-9536(83)90197-1

Maynard, D. W. (1984). Inside plea bargaining: The language of negotiation. New York: Plenum.

Maynard, D. W. (1992). On clinicians co-implicating recipients' perspective in the delivery of diagnostic news. In P. Drew & J. Heritage (Eds.), Talk at work: Interaction in institutional settings (pp. 331-358). Cambridge, England: Cambridge University Press.

Maynard D. W., 1997, Research on Language & Social Interaction, 30, 93, 10.1207/s15327973rlsi3002_1

McGee D. S., 1998, Journal of Applied Communication Research, 26, 412, 10.1080/00909889809365517

10.1037//0022-3514.54.1.142

Mishler, E. (1984). The discourse of medicine: Dialectics of medical interviews. Norwood, NJ: Ablex.

Parsons T., 1975, Milbank Memorial Fund Quarterly, 53, 257, 10.2307/3349493

Perakyla, A. (1995). Aids counselling: Institutional interaction and clinical practice. Cambridge, England: Cambridge University Press.

Perakyla A., 1998, Social Psychology Quarterly, 61, 301, 10.2307/2787032

Roberts, F. D. (1999). Talking about treatment: Recommendations for breast cancer adjuvant therapy. Oxford, England: Oxford University Press.

Robinson J. D., 1998, Human Communication Research, 25, 98, 10.1111/j.1468-2958.1998.tb00438.x

Robinson, J. D. (1999). The organization of action and activity in general-practice, doctor-patient consultations. Unpublished doctoral dissertation, University of California, Los Angeles.

Robinson J. D., 2001, Text, 21, 19, 10.1515/text.1.21.1-2.19

10.1016/S0277-9536(00)00366-X

10.1093/hcr/27.2.253

Roter D., 1977, Health Education Monographs, 5, 281, 10.1177/109019817700500402

Roter, D. L. & Hall, J. A. (1992): Doctors talking with patients/Patients talking with doctors. Westport, CT: Auburn House.

Sacks, H. (1992b). Lecture 12. In G. Jefferson (Ed.), Lectures on conversation (Vol. 1, pp. 95-103). Cambridge, MA: Blackwell.

Sacks H., 1974, Language, 50, 696, 10.1353/lan.1974.0010

10.1525/aa.1968.70.6.02a00030

Schegloff, E. A. (1982). Discourse as an interactional achievement: Some uses of "uh-huh"and other things that come between sentences. In D. Tanned (Ed.), Analyzing discourse: Text and talk (pp. 71-93). Washington, DC: Georgetown University Press.

Schegloff, E. A. (1992). On talk and its institutional occasions. In P. Drew & J. Heritage (Eds.), Talk at work: Interaction in institutional settings (pp. 101-134). Cambridge, England: Cambridge University Press.

Schegloff, E. A. (1995). Sequence organization. Unpublished manuscript, University of California at Los Angeles.

10.1086/230911

Schegloff, E. A. (1996b). Turn organization: One intersection of grammar and interaction. In E. Ochs, E. Schegloff, & S. Thompson (Eds.), Interaction and grammar (pp. 52-133). Cambridge, England: Cambridge University Press.

Schegloff E. A., 1977, Language, 53, 361, 10.1353/lan.1977.0041

Schegloff E. A., 1973, Semiotica, 7, 289

Schiffrin, D. (1987). Discourse markers. Cambridge, England: Cambridge University Press.

Seidel, H. M., Ball, J. W., Dains, J. E. & Benedict, G. W. (1995). Mosby's guide to physical examination (3rd ed.). St. Louis, MO: Mosby Year Book.

10.1097/00005650-199911000-00009

Stivers T., 1998, Research on Language and Social Interaction, 31, 241, 10.1207/s15327973rlsi3102_4

Stivers, T. (2000). Negotiating antibiotic treatment in pediatric care: The communication of preferences in physician-parent interaction. Unpublished doctoral dissertation, University of California, Los Angeles.

10.1207/S15327027HC1403_2

Stoeckle, J. D. & Barsky, A. J. (1981). Attributions: Uses of social science knowledge in the "doctoring"of primary care. In L. Eisenberg & A. D. Kleinman (Eds.), The relevance of social science for medicine. Amsterdam: Reidel.

10.1016/0277-9536(91)90288-N

10.1001/jama.252.21.2990

Swartz, M. H. (1998). Textbook of physical diagnosis: History and examination (3rd ed.). Philadelphia: W. B. Saunders Company.

Szasz T., 1956, Journal of the American Medical Association, 97, 585

ten Have, P. (1991). Talk and institution: A reconsideration of the "asymmetry"of doctor-patient interaction. In D. Boden & D. H. Zimmerman (Eds.), Talk and social structure: Studies in ethnomethodology and conversation analysis (pp. 138-163). Los Angeles: University of California Press.

Todd, A. D. (1993). A diagnosis of physician-patient discourse in the prescription of contraception. In S. Fisher & A. D. Todd (Eds.), The social organization of physician-patient communication. Norwood, NJ: Ablex. (Original work published 1983)

Waitzkin, H. (1991). The politics of medical visits: How patients and doctors deal with social problems. New Haven, CT: Yale University Press.

Weber, M. (1949). The methodology of the social sciences. New York: Free Press.

West, C. (1984). Routine complications: Troubles with talk between physicians and patients. Bloomington: Indiana University Press.

White J., 1994, Journal of General Internal Medicine, 9, 24, 10.1007/BF02599139

10.1016/S0738-3991(96)00962-7

Zimmerman, D. (1984). Talk and it's occasion: The case of calling the police. In D. Schiffrin (Ed.), Meaning, form, and use in context: Linguistic applications (pp. 210-28). Georgetown University Roundtable on Language and Linguistics. Washington, DC: Georgetown University Press.

Zimmerman, D. H. (1992). The interactional organization of calls for emergency assistance. In P. Drew & J. Heritage (Eds.), Talk at work: Interaction in institutional settings (pp. 418-469). Cambridge, England: Cambridge University Press.

Zimmerman, D. (1998). Identity, context, and interaction. In C. Antaki & S. Widdicombe (Eds.), Identities in talk (pp. 87-106). Thousand Oaks, CA: Sage.

Zoppi, K. A. (1997). Interviewing as clinical conversation. In M. B. Mengel & S. A. Fields (Eds.), Introduction to clinical skills: A patient-centered textbook (pp. 41-55). New York: Plenum Medical Book Company.