An Integrative Model of Entitlement Beliefs
Tóm tắt
Từ khóa
Tài liệu tham khảo
Adams, J. S. (1965). Inequity in social exchange. In L. Berkowitz (Ed.), Advances in experimental social psychology (pp. 267–279). New York: Academic.
Alicke, M. D., Klotz, M. L., Breitenbecher, D. L., Yurak, T. J., & Vredenburg, D. J. (1995). Personal contact, individuation, and the better-than-average effect. Journal of Personality and Social Psychology, 68, 804–825.
Alsop, R. (2008). The trophy kids grow up. San Francisco: Jossey-Bass.
American Psychiatric Association. (1994). Diagnostic and statistical manual of mental disorders (4th ed.). Washington, DC: Author.
Anand, V., Ashforth, B. E., & Joshi, M. (2004). Business as usual: the acceptance and perpetuation of corruption in organizations. The Academy of Management Executive, 18, 39–53.
Becker, B. E., & Huselid, M. A. (1998). High performance work systems and firm performance: a synthesis of research and managerial implications. Research in Personnel and Human Resources Management, 16, 53–101.
Bennett, R. J., Thau, S., & Scouten, J. (2005). “I deserve more because my name is on the door:” entitlement, embeddedness, and employee deviance in the family business. In R. E. Kidwell Jr. & C. L. Martin (Eds.), Managing organizational deviance (pp. 287–300). Thousand Oaks: Sage.
Bies, R. J., & Moag, J. S. (1986). Interactional justice: communication criteria of fairness. In R. J. Lewicki, B. H. Sheppard, & M. H. Bazerman (Eds.), Research on negotiation in organizations (Vol. 1, pp. 43–55). Greenwich: JAI Press.
Black, H. C. (1990). Black’s law dictionary. St. Paul: West Publishing.
Blakely, G. L., Andrews, M. C., & Moorman, R. H. (2005). The moderating effects of equity sensitivity on the relationship between organizational justice and organizational citizenship behaviors. Journal of Business and Psychology, 20, 259–273.
Blau, P. (1964). Exchange and power in social life. New York: Wiley.
Bohlander, G., & Snell, S. (2004). Managing human resources (13th ed.). Mason: South-Western.
Bordia, P., Restubog, S. L. D., & Tang, R. L. (2008). When employees strike back: investigating mediating mechanisms between psychological contract breach and workplace deviance. Journal of Applied Psychology, 93, 1104–1117.
Brennan, C. (2010). Entitlement an epidemic in sports, USA Today, p. 3C.
Brown, S. A., Venkatesh, J., Kuruzovich, J., & Massey, A. P. (2008). Expectation confirmation: an examination of three competing models. Organizational Behavior and Human Decision Processes, 105, 52–66.
Bushman, B. J., & Baumeister, R. F. (1998). Threatened egotism, narcissism, self-esteem, and direct and displaced aggression: does self-love or self-hate lead to violence? Journal of Personality and Social Psychology, 75, 219–229.
Byrne, Z. S., Miller, B. K., & Pitts, V. E. (2010). Trait entitlement and perceived favorability of human resource management practices in the prediction of job satisfaction. Journal of Business and Psychology, 25, 451–464.
Campbell, W. K., Bonacci, A. M., Shelton, J., Exline, J. J., & Bushman, B. J. (2004). Psychological entitlement: interpersonal consequences and validation of a self-report measure. Journal of Personality Assessment, 83, 29–45.
Carroll, T. (1994). Owners, immigrants and ethnic conflict in Fiji and Mauritius. Ethnic and Racial Studies, 17, 301–324.
Chaturvedi, A. (2012). Culture of entitlement widely prevalent among Indian R&D professionals, says Zinnov Study. The Economic Times (Online). Retrieved from http://search.proquest.com/abiglobal/docview/1034296567/1392B1C3BBD1849DC7A/1?accountid=2837
Chen, G., Trevino, L. K., & Hambrick, D. C. (2009). CEO elitist association: toward a new understanding of an executive behavioral pattern. The Leadership Quarterly, 20, 316–328.
Clay, L. (2007). Facing off against a culture of entitlement. Canadian HR Reporter, 20, 19–20.
Cole, N. D., & Latham, G. P. (1997). Effects of training in procedural justice on perceptions of disciplinary fairness by unionized employees and disciplinary subject matter experts. Journal of Applied Psychology, 82, 699–705.
Collins, R. L. (1996). For better or worse: the impact of upward social comparisons on self-evaluations. Psychological Bulletin, 119, 51–69.
Colquitt, J. A. (2001). On the dimensionality of organizational justice: a construct validation of a measure. Journal of Applied Psychology, 86, 386–400. doi: 10.1037//0021-9010.86.3.386 .
Crosby, F. (1982). Relative deprivation and working women. New York: Oxford University Press.
Davison, H. K., & Bing, M. N. (2008). The multidimensionality of the equity sensitivity construct: integrating separate benevolence and entitlement dimensions for enhanced construct measurement. Journal of Managerial Issues, 20, 131–150.
De Cremer, D. (2003). How self-conception may lead to inequality: effects of hierarchical roles on the equality-rule in organizational resource-sharing tasks. Group & Organization Management, 28, 282–302.
De Cremer, D., & van Dijk, E. (2005). When and why leaders put themselves first: leader behavior in resource allocations as a function of feeling entitled. European Journal of Social Psychology, 35, 263–553.
De Cremer, D., van Dijk, E., & Folmer, C. P. R. (2009). Why leaders feel entitled to take more: feelings of entitlement as a moral rationalization strategy. In D. De Cremer (Ed.), Psychological perspectives on ethical behavior and decision making (pp. 107–119). USA: Information Age Publishing, Inc.
De Dreu, C. K. W., & Weingart, L. R. (2003). Task versus relationship conflict, team performance, and team member satisfaction: a meta-analysis. Journal of Applied Psychology, 88, 741–749.
Denison, D. R. (1996). What is the difference between organizational culture and organizational climate? a narrative’s point of view on a decade of paradigm wars. Academy of Management Review, 21, 619–654.
Derber, C. (1978). Unemployment and the entitled worker: Job entitlement and radical political attitudes among the youthful unemployed. Social Problems, 26, 26–37.
Deutsch, M. (1975). Equity, equality, and need: what determines which value will be used as the basis of distributive justice? Journal of Social Issues, 31, 137–149.
Deutsch, M. (1985). Distributive justice: a social-psychological perspective. New Haven: Yale University Press.
Duchon, D., & Drake, B. (2009). Organizational narcissism and virtuous behavior. Journal of Business Ethics, 85, 301–308.
Edds, K. (2003). On deck, at bat, and increasingly, in court: High school coaches face lawsuits from disappointed parents, The Washington Post, p. A3.
Europe’s entitlement reckoning. (2011). Wall Street Journal (Online), 16. Retrieved from http://search.proquest.com/abiglobal/docview/902758584/1392B20B02A58DAE781/3?accountid=2837
Eysenck, H. J., & Eysenck, M. W. (1985). Personality and individual differences: a natural science approach. New York: Plenum Press.
Feather, N. T. (1999a). Judgments of deservingness: studies in the psychology of justice and achievement. Personality and Social Psychology Review, 3, 86–107.
Feather, N. T. (1999b). Values, achievement, and justice: studies in the psychology of deservingness. Hingham: Kluwer Academic Publishers.
Feather, N. T. (2003). Distinguishing between deservingness and entitlement: earned outcomes versus lawful outcomes. European Journal of Social Psychology, 33, 367–385.
Feather, N. T. (2008). Perceived legitimacy of a promotion decision in relation to deservingness, entitlement, and resentment in the context of affirmative action and performance. Journal of Applied Social Psychology, 38, 1230–1254.
Feather, N. T., & Johnstone, C. (2001). Social norms, entitlement, and deservingness: differential reactions to agressive behavior of schizophrenic and personality disorder patients. Personality and Social Psychology Bulletin, 27, 755–767.
Feinberg, J. (1970). Doing and deserving. Princeton: Princeton University Press.
Fillion, K. (2006). What your profs really think. Macleans’s, 119, 47.
Fisk, G. M. (2010). “I want it all and I want it now!” an examination of the etiology, expression, and escalation of excessive employee entitlement. Human Resource Management Review, 20, 102–114.
Fowler, T., & Goldberg, L. (2003). Getting what they asked for: There’s no paucity of perks at the top, but at least investors are getting a glimpse into the executive suite (p. 1). Chronicle: The Houston.
Franck, T. M. (1992). The emerging right to democratic government. American Journal of International Law, 86, 46–91.
Friedman, M. (1962). Capitalism and freedom. Chicago: University of Chicago Press.
Generation ‘why?’. (2008, October 1). Accountancy, 142, 18.
Greenhaus, J. H., Seidel, C., & Marinas, M. (1983). The impact of expectations and values on job attitudes. Organizational Behavior and Human Performance, 31, 394–417.
Hao, Z., Wayne, S. J., Glibkowski, B. C., & Bravo, J. (2007). The impact of psychological contract breach on work-related outcomes: a meta-analysis. Personnel Psychology, 60, 647–680.
Harris, M. M., Anseel, F., & Lievens, F. (2008). Keeping up with the joneses: a field study of the relationships among upward, lateral, and downward comparisons and pay level satisfaction. Journal of Applied Psychology, 93, 665–673.
Harvey, P., & Harris, K. J. (2010). Frustration-based outcomes of entitlement and the influence of supervisor communication. Human Relations, 63, 1639–1660.
Harvey, P., & Martinko, M. J. (2009). An empirical examination of the role of attributions in psychological entitlement and its outcomes. Journal of Organizational Behavior, 30, 459–476.
Head, L. Q., & Lindsey, J. D. (1983). The effects of trait anxiety and test difficulty on undergraduates’ state anxiety. Journal of Psychology, 113, 289–293.
Heath, A. (1976). Rational choice and social exchange. Cambridge: Cambridge University Press.
Heath, C., Knez, M., & Camerer, C. (1993). The strategic management of the entitlement process in the employment relationship. Strategic Management Journal, 14, 75–93.
Hochwarter, W. A., Summers, J. K., Thompson, K. W., Perrewe, P. L., & Ferris, G. R. (2010). Strain reactions to perceived entitlement behavior by others as a contextual stressor: moderating role of political skill in three samples. Journal of Occupational Health Psychology, 15, 388–398.
Hollander, E. P. (1964). Leaders, groups, and influence. New York: Oxford University.
Huseman, R. C., Hatfield, J. D., & Miles, E. W. (1985). Test for individual perceptions of job equity: some preliminary findings. Perceptual and Motor Skills, 61, 1055–1064.
Huseman, R. C., Hatfield, J. D., & Miles, E. W. (1987). A new perspective on equity theory: the equity sensitivity construct. Academy of Management Review, 12, 222–234.
Jex, S. M., & Beehr, T. A. (1991). Emerging theoretical and methodological issues in the study of work-related stress. Research in Personnel and Human Resource Management, 9, 311–365.
Judge, T. A., Locke, E. A., & Durham, C. C. (1997). The dispositional causes of job satisfaction: a core evaluations approach. Research in Organizational Behavior, 19, 151–188.
Kickul, J., & Lester, S. W. (2001). Broken promises: equity sensitivity as a moderator between psychological contract breach and employee attitudes and behavior. Journal of Business and Psychology, 16, 191–217.
King, W. C., Hinson, T. D., & Day, D. D. (1993). A test and refinement of the equity sensitivity construct. Journal of Organizational Behavior, 14, 301–317.
Komorita, S. S., & Chertkoff, J. M. (1973). A bargaining theory of coalition formation. Psychological Review, 80, 149–162.
Kondrasuk, J. N., Reed, L. J., & Jurinski, J. J. (2002). The dangers of misclassifying “employees”: Microsoft litigation emphasizes distinctions between employees and nontraditional workers. Employee Responsibilities and Rights Journal, 13, 165–173.
Kossek, E. E., Roberts, K., Fisher, S., & DeMarr, B. (1998). Career self-management: a quasi-experimental assessment of the effects of a training intervention. Personnel Psychology, 51, 935–962.
Kristensen, K., Martensen, A., & Gronholdt, L. (1999). Measuring the impact of buying behavior on customer satisfaction. Total Quality Management, 10, 602–614.
Labich, K. (1999, September 6). No more crude at Texaco. Fortune, 205-212.
Leventhal, G. S., Karuza, J., & Fry, W. R. (1980). Beyond fairness: a theory of allocation preferences. In G. Mikula (Ed.), Justice and social interaction (pp. 167–218). New York: Springer.
Levine, M. (2006). The price of privilege. New York: Harper.
Lewis, S., & Smithson, J. (2001). Sense of entitlement to support for the reconciliation of employment and family life. Human Relations, 54, 1455–1481.
Lind, E. A., Greenberg, J., Scott, K. S., & Welchans, T. D. (2000). The winding road from employee to complainant: situational and psychological determinants of wrongful termination claims. Administrative Science Quarterly, 45, 557–590.
Maconachie, G., & Goodwin, M. (2010). Employer evasion of workers’ entitlements 1986-1995: Why, what and whose? Journal of Industrial Relations, 52, 419–437.
Major, B. (1994). From social inequality to personal entitlement: the role of social comparisons, legitimacy appraisals, and group membership. In M. P. Zanna (Ed.), Advances in experimental social psychology (pp. 293–355). San Diego: Academic.
Martocchio, J. J. (2011). Employee benefits: a primer for human resource professionals (4th ed.). New York: McGraw-Hill Irwin.
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20, 709–734.
Milkovich, G. T., Newman, J. M., & Gerhart, B. (2011). Compensation (10th ed.). New York: McGraw-Hill Irwin.
Naumann, S. E., Minsky, B. D., & Sturman, M. C. (2002). The use of the concept ‘entitlement’ in management literature: a historical review, synthesis, and discussion of compensation policy implications. Human Resource Management Review, 12, 145–166.
Nozick, R. (1974). Anarchy, state and utopia. New York: Basic Books.
O’Reilly, C. A., & Chatman, J. A. (1996). Culture as social control: corporations, cults, and commitment. Research in Organizational Behavior, 18, 157–200.
Payne, S. C., Youngcourt, S. S., & Beaubien, J. M. (2007). A meta-analytic examination of the goal orientation nomological net. Journal of Applied Psychology, 92, 128–150.
Pearson, C. A. L. (1995). The turnover process in organizations: an exploration of the role of met-unmet expectations. Human Relations, 48, 405–421.
Porter, L. W., & Steers, R. M. (1973). Organizational, work, and personal factors in employee turnover and absenteeism. Psychological Bulletin, 80, 151–176.
Pulliam, S. (2003, June 23). Over the line: A staffer ordered to commit fraud balked, then caved, The Wall Street Journal, pp. A1, A6.
Raghavan, A., Kranhold, K., & Barrionuevo, A. (2002). How Enron bosses created a culture of pushing limits, The Wall Street Journal, p. A1.
Raskin, R., & Terry, H. (1988). A principal-components analysis of the narcissistic personality inventory and further evidence of construct validity. Journal of Personality and Social Psychology, 54, 890–902.
Rawls, J. (1971). A theory of justice. Cambridge: Belknap Press of Harvard University Press.
Roosevelt, M. (2009). Student expectations seen as causing grade disputes, The New York Times, p. 15.
Rynes, S. (2007). Let’s create a tipping point: what academics and practitioners can do, alone and together. Academy of Management Journal, 50, 1046–1054.
Samuelson, R. J. (2003). CEO welfare, The Washington Post, p. A23.
Sauley, K. S., & Bedian, A. G. (2000). Equity sensitivity: construction of a measure and examination of its psychometric properties. Journal of Management, 26, 885–910.
Schein, E. H. (1985). Organizational culture and leadership. San Francisco: Jossey-Bass.
Spitzer, D. R. (1996). Power rewards: Rewards that really motivate. Management Review, 45-50.
Steil, J. M. (1994). Equality and entitlement in marriage: benefits and barriers. In M. J. Lerner & G. Mikula (Eds.), Entitlement and the affectional bond: justice in close relationships (pp. 229–258). New York: Plenum.
Stouten, J., De Cremer, D., & van Dijk, E. (2005). I’m Doing the best I can (for myself): leadership and variance of harvesting in social dilemmas. Group Dynamics: Theory, Research, and Practice, 9, 205–211.
Sturman, M. C., Boudreau, J. W., & Corcoran, R. J. (1996). Why do employees keep choosing the high-premium health care plan? an investigation of the financial consequences and logic of employee health care plan selections. Human Resource Management, 35, 317–342.
Tannebaum, S. I., Mathieu, J. E., Salas, J. E., & Cannon-Bowers, J. A. (1991). Meeting trainees’ expectations: the influence of training fulfillment on the development of commitment, self-efficacy, and motivation. Journal of Applied Psychology, 76, 759–769.
Thibaut, J., & Walker, L. (1975). Procedural justice: a psychological approach. Hillsdale: Lawrence Erlbaum Associates.
Tomlinson, E. C., & Bockanic, W. N. (2009). Avoiding liability for wrongful termination: “ready, aim, … fire!”. Employee Responsibilities and Rights Journal, 21, 77–87.
Trevino, L. K. (1986). Ethical decision making in organizations: a person-situation interactionist model. Academy of Management Review, 11, 601–617.
Twenge, J. M. (2006). Generation Me. New York: Free Press.
Twenge, J. M., & Campbell, W. K. (2009). The narcissism epidemic: living in the age of entitlement`. New York: Free Press.
Van Dijk, E., & De Cremer, D. (2006). Self-benefiting behavior in the allocation of scarce resources: leader-follower differences and the moderating effect of social value orientations. Personality and Social Psychology Bulletin, 32, 1352–1361.
Van Maanen, J. (1975). Police socialization: a longitudinal examination of job attitudes in an urban police department. Administrative Science Quarterly, 20, 206–228.
Vroom, V. H. (1964). Work and motivation. New York: Wiley.
Wanous, J. P., Poland, T. D., Premack, S. L., & Davis, K. S. (1992). The effects of met expectations on newcomer attitudes and behaviors: a review and meta-analysis. Journal of Applied Psychology, 77, 288–297.
Wanous, J. P., Reichers, A. E., & Austin, J. T. (2000). Cynicism about organizational change: measurement, antecedents, and correlates. Group & Organization Management, 25, 132–153.
Weathington, B. L., & Tetrick, L. E. (2000). Compensation or right: an analysis of employee “fringe” benefit perception. Employee Responsibilities and Rights Journal, 12, 141–162.
Wellner, A. S. (2004). Spoiled brats. HR Magazine, 61–65.
Zaslow, J. (2007). The most-praised generation goes to work, The Wall Street Journal, p. W1.