2004
Watson, 2005, 2004 annual report of the American Association of Poison Control Centers Toxic Exposure Surveillance System, Am J Emerg Med, 23, 589, 10.1016/j.ajem.2005.05.001
DiMatteo, 2003, Future directions in research on consumer-provider communication and adherence to cancer prevention and treatment, Patient Educ Couns, 50, 23, 10.1016/S0738-3991(03)00075-2
Leventhal, 1987, Behavioral theories and the problem of compliance, Patient Educ Couns, 10, 117, 10.1016/0738-3991(87)90093-0
Ockene, 2002, Task force #4—adherence issues and behavior changes: achieving a long-term solution. 33rd Bethesda Conference, J Am Coll Cardiol, 40, 630, 10.1016/S0735-1097(02)02078-8
DiMatteo, 1993, Physicians’ characteristics influence patients’ adherence to medical treatment: results from the Medical Outcomes Study, Health Psychol, 12, 93, 10.1037/0278-6133.12.2.93
Garrity, 1981, Medical compliance and the clinician-patient relationship: a review, Soc Sci Med [E], 15, 215
Hall, 1988, Meta-analysis of correlates of provider behavior in medical encounters, Med Care, 26, 657, 10.1097/00005650-198807000-00002
Jenkins, 1999, How do doctors explain randomised clinical trials to their patients?, Eur J Cancer, 35, 1187, 10.1016/S0959-8049(99)00116-1
Alexander, 2006, Provider-patient communication and treatment adherence, 329
Ellington, 2008, Poison control center communication and impact on caller adherence, Clin Toxicol (Phila), 46, 105, 10.1080/15563650701338914
Roter
Rutenberg, 2000, What do we really KNOW about telephone triage?, J Emerg Nurs, 26, 76, 10.1016/S0099-1767(00)90023-0
Wachter, 1999, Pediatric telephone triage protocols: standardized decisionmaking or a false sense of security?, Ann Emerg Med, 33, 388, 10.1016/S0196-0644(99)70301-X
Salk, 1998, Effect of visual cues, vital signs, and protocols on triage: a prospective randomized crossover trial, Ann Emerg Med, 32, 655, 10.1016/S0196-0644(98)70063-0
Morgan, 1998
Watts, 2004, Compliance with poisons center referral advice and implications for toxicovigilance, J Toxicol Clin Toxicol, 42, 603, 10.1081/CLT-200026972
Wezorek, 1992, Factors influencing non-compliance with poison center recommendations, Vet Hum Toxicol, 34, 151
Roter, 1989, Studies of doctor-patient interaction, Annu Rev Public Health, 10, 163, 10.1146/annurev.pu.10.050189.001115
Sbarbaro, 1990, The patient-physician relationship: compliance revisited, Ann Allergy, 64, 325
Beach, 2006, The Relationship-Centered Care Research Network. Relationship-centered care. A constructive reframing, J Gen Intern Med, 21, S3, 10.1111/j.1525-1497.2006.00302.x