Kennedy, 1986, “Integrated Library Instruction”, 231
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Rader, 1992, “Information Literacy: One Response to the New Decade”, 113
Kuhlthau, 1999, “Accommodating the User's Information Search Process: Challenges for Information Retrieval System Designers”, Bulletin of the American Society for Information Science, 25
Kuhlthau, 2004
Davis, 2002, “The Effect of the Web on Undergraduate Citation Behavior: A 2000 Update”, College & Research Libraries, 63, 53, 10.5860/crl.63.1.53
Hardesty, 1995, “Faculty Culture and Bibliographic Instruction: An Exploratory Analysis”, Library Trends, 44, 339
Gardner, 1972, “Point of Use Library Instruction”, Drexel Library Quarterly, 8, 281
Project INTREX was a research project on computer-based information retrieval and transfer. Part of the project, the Model Library Program, is described by Katherine G. Cipolla in “M.I.T.'s Point-of-Use Concept: A Five Year Update,” Journal of Academic Librarianship 5 (January 1980): 326–329.
Jeanine Graham & Kathryn Parsons, “Enhancing Information Literacy: A Practical Exemplar,” Academic Exchange Quarterly 7 (Fall 2003), http://rapidintellect.com/AEQweb/mo2458may.htm (accessed July 24, 2004).
Murtagh, 2003, “‘Tell me what you want, what you really, really want!’ Developing Students' Information Skills at Manchester Metropolitan University (MMU) Library by Asking the Right Questions and Giving the Right Answers”, New Review of Academic Librarianship, 9, 106, 10.1080/13614530410001692068
Kuhlthau, Seeking Meaning.
Shirley Wilbert, “Library Pathfinders Come Alive. In ‘The Visible College’, edited by Sinikka Koskiala,” Journal of Education for Librarianship 21 (4): 345–349.
Reeb, 2004, “Students, Libraries and Subject Guides: Improving a Poor Rate of Return”, portal: Libraries and the Academy, 4, 123, 10.1353/pla.2004.0020
Magi, 2003, “What's Best for Students? Comparing the Effectiveness of a Traditional Print Pathfinder and a Web-Based Research Tool”, Portal, 3, 671, 10.1353/pla.2003.0090
Dahl, 2001, “Electronic Pathfinders in Academic Libraries: An Analysis of Their Content and Form [At Nine Canadian Universities]”, College & Research Libraries, 62, 227, 10.5860/crl.62.3.227
Dunsmore, 2002, “A Qualitative Study of Web-Mounted Pathfinders Created by Academic Business Libraries”, Libri, 52, 137, 10.1515/LIBR.2002.137
Kuhlthau, Seeking Meaning, p. 117.
The author is Chief of Reference and Bibliographic Instruction at Kingsborough Community College. She has established ongoing relationships with members of the Economics and English faculty who routinely request pathfinders to support their assignments.
Steve Jones, et al., “The Internet goes to college: How students are living in the future with today's technology,” in Pew Internet and American Life Project (updated 15 September 2002; cited 3 August 2004), http://www.pewinternet.org/pdfs/PIP_College_Report.pdf.
Association of Research Libraries, “ARL Statistics Interactive Edition,” (updated 21 April 2004; cited 3 August 2004), http://fisher.lib.virginia.edu/arl/index.html.
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Tenopir, 1998, “Reference Use Statistics”, Library Journal, 123, 32
Mabry, 2003, “The Reference Interview as Partnership: An Examination of Librarian, Library User, and Social Interaction”, Reference Librarian, 83/84, 54
Fritch, 2001, “The Emerging Reference Paradigm: A Vision of Reference Services in a Complex Information Environment”, Library Trends, 50, 295
Radford, 1998, “Approach or Avoidance? The Role of Nonverbal Communication in the Academic Library User's Decision to Initiate a Reference Encounter”, Library Trends, 46
Mabry, p. 41.
Fritch and Mandernack, p. 302.
Huwe, 2003, “Casting a Wider Net with Roving Reference”, Computers in Libraries, 23, 34
Courtois, 2000, “Tips for Roving Reference”, College & Research Libraries News, 61, 289, 10.5860/crln.61.4.289
Kramer, 1996, “Why Roving Reference: A Case Study in a Small Academic Library”, Reference Services Review, 24, 67, 10.1108/eb049290
Fritch and Mandernack, p. 295.
Becker, 2003, “Google in Perspective: Understanding and Enhancing Student Search Skills”, The New Review of Academic Librarianship, 9, 84, 10.1080/13614530410001692059
Ross, 2000, “Has the Internet Changed Anything in Reference?”, Reference and User Services Quarterly, 40, 147
Devine, 2004, “Beyond Google: The Invisible Web in the Academic Library”, Journal of Academic Librarianship, 30, 265, 10.1016/j.acalib.2004.04.010
Gifford, 1943, “Telephone Reference Service”, Wilson Library Bulletin, 17, 630
Stockham, 2002, “KANAnswer: A Collaborative Statewide Virtual Reference Pilot Project”, Reference Librarian, 79/80, 257, 10.1300/J120v38n79_17
Smith, 2001, “Virtual Desk, Real Reference”, Journal of Library Administration, 32, 371, 10.1300/J111v32n01_12
Wheeler, 2001, “Working in the Asynchronous Environment: Two Case Studies”, Journal of Library Administration, 32, 425, 10.1300/J111v32n01_16
Johnson, 2003, “Digital Reference as an Instructional Tool”, Searcher, 11, 31
S. Francoeur & L.A. Ellis, “Information competency standards in chat reference,” (3rd Annual Virtual Reference Desk Conference, Electronic Proceedings: Setting Standards and Making It Real, 2001), http://www.vrd.org/conferences/VRD2001/proceedings/francoeur.shtml (Accessed November 19, 2004).
Broughton, 2002, “Usage and User Analysis of a Real-Time Digital Reference Service”, The Reference Librarian, 79/80, 183, 10.1300/J120v38n79_12
Ellis, 2004, “Approaches to teaching through digital reference”, Reference Services Review, 32, 103, 10.1108/00907320410537630
Francoeur, 2001, “An analytical survey of chat reference services”, Reference Services Review, 29, 189, 10.1108/00907320110399547
OCLC Online Computer Library Center, OCLC White Paper on the Information Habits of College Students: How Academic Librarians can Influence Students' Web-Based Information Choices, (updated June 2002; cited 15 July 2004). Available from http://www5.oclc.org/downloads/community/informationhabits.pdf.
Young, 2001, “General Information Seeking in Changing Times: A Focus Group Study”, Reference and User Services Quarterly, 41, 166
Augustine, 2002, “Discovering How Students Search a Library Web Site: A Usability Case Study”, College & Research Libraries, 63, 354, 10.5860/crl.63.4.354
Brown, 2002, “Test, Edit, Repeat: Steps to Improve Your Web Site”, Computers in Libraries, 22
Cockrell, 2002, “How Do I Find an Article? Insights from a Web Usability Study”, Journal of Academic Librarianship, 28, 122, 10.1016/S0099-1333(02)00279-3
Lubans, 2000, “I Can't Find You Anywhere But Gone: Avoiding Marginalization”, Library Administration & Management, 14, 67
Massey-Burzio, 1998, “From the Other Side of the Reference Desk: A Focus Group Study”, Journal of Academic Librarianship, 24, 10.1016/S0099-1333(98)90041-6
Waldhart, 2000, “Provision of Local Assisted Access to Selected Internet Information Resources by Arl Academic Libraries”, Journal of Academic Librarianship, 26, 10.1016/S0099-1333(99)00146-9
Ibid.
Adams, 2001, “Meeting Reference Responsibilities through Library Websites”, Reference Librarian, Number 74, 91, 10.1300/J120v35n74_07
Thompson, 2003, “Information Illiterate or Lazy: How College Students Use the Web for Research”, portal: Libraries and the Academy, 3, 266, 10.1353/pla.2003.0047
Saunder, 2003, “The Effect of Bibliographic Instruction on the Demand for Reference Services”, portal: Libraries and the Academy, 3, 35, 10.1353/pla.2003.0019
Wilson, 1991, “Instruction as a Reference Service”, 145