Abran, 2003, Usability meanings and interpretations in ISO standards, Software Quality Journal, 11, 325, 10.1023/A:1025869312943
Aladwani, 2002, Developing and validating an instrument for measuring user-perceived web quality, Information and Management, 39, 467, 10.1016/S0378-7206(01)00113-6
Amar Raju, 2018, Determinants of website usability: Empirical evidence from tourism sector in India, Global Business Review, 19, 1640, 10.1177/0972150918794976
Bangor, 2009, Determining what individual SUS scores mean: Adding an adjective rating scale, Journal of Usability Studies, 4, 114
Barcenilla, 2009, L’acceptabilité des nouvelles technologies : quelles relations avec l’ergonomie, l’utilisabilité et l’expérience utilisateur, Le Travail Humain, 72, 311, 10.3917/th.724.0311
Bastien, 2010, Usability testing: a review of some methodological and technical aspects of the method, International Journal of Medical Informatics, 79, e18, 10.1016/j.ijmedinf.2008.12.004
Belanche, 2012, Website usability, consumer satisfaction and the intention to use a website: the moderating effect of perceived risk, Journal of Retailing and Consumer Services, 19, 124, 10.1016/j.jretconser.2011.11.001
Bolchini, 2008, Quality and potential for adoption of usability evaluation methods: an empirical study on MiLE+, Journal of Web Engineering, 7, 299
Borsci, 2020, Is the LITE version of the usability metric for user experience (UMUX-LITE) a reliable tool to support rapid assessment of new healthcare technology?, Applied Ergonomics, 84, 1
Brangier, 2009, Approche symbiotique de la relation humain-technologie : perspectives pour l’ergonomie informatique, Le Travail Humain, 74, 333, 10.3917/th.724.0333
Brooke, 1996, SUS: A ‘quick and dirty’ usability scale, 189
Cairns, 2013, A commentary on short questionnaires for assessing usability, Interacting with Computers, 25, 312, 10.1093/iwc/iwt019
Casalo, 2008, The role of perceived usability, reputation, satisfaction and consumer familiarity on the website loyalty formation process, Computers in Human Behavior, 24, 325, 10.1016/j.chb.2007.01.017
Christophersen, 2011, Reliability, validity, and sensitivity of a single-item measure of online store usability, International Journal of Human Computer Studies, 69, 269, 10.1016/j.ijhcs.2010.10.005
Crabtree, 2013, Introduction to the special issue of “The Turn to The Wild”, ACM Transactions on Computer-Human Interaction, 20, 0, 10.1145/2491500.2491501
Ding, 2017, Game-based learning in tertiary education: a new learning experience for the generation Z, International Journal of Information and Education Technology, 7, 148, 10.18178/ijiet.2017.7.2.857
Dubois, 2009, L’acceptabilité des technologies : bilans et nouvelles perspectives, Le Travail Humain, 72, 305, 10.3917/th.724.0305
Elling, 2012, Measuring the quality of governmental websites in a controlled versus an online setting with the “Website Evaluation Questionnaire”, Government Information Quarterly, 29, 383, 10.1016/j.giq.2011.11.004
Fernandez, 2011, Usability evaluation methods for the web: a systematic mapping study, Information and Software Technology, 53, 789, 10.1016/j.infsof.2011.02.007
Finstad, 2010, The usability metric for user experience. Interacting with, Computers, 22, 323
Fisher, 2019, Good and bad market research: a critical review of Net Promoter Score, Applied Stochastic Models in Business and Industry, 35, 138, 10.1002/asmb.2417
Flavián, 2006, The role played by perceived usability, satisfaction and consumer trust on website loyalty, Information & Management, 43, 1, 10.1016/j.im.2005.01.002
Gana, 2021, Adaptation transculturelle de tests et échelles de mesure psychologiques : guide pratique basé sur les Recommandations de la Commission internationale des tests et les standards de pratique du testing de l’APA, Pratiques Psychologiques, 27, 223, 10.1016/j.prps.2021.02.001
Gronier, 2022, Psychometric analyses in the transcultural adaptation of psychological scales
Gronier, 2021, Psychometric evaluation of the F-SUS: Creation and validation of the French version of the System Usability Scale, International Journal of Human-Computer Interaction, 37, 1571, 10.1080/10447318.2021.1898828
Gronier, G., Johannsen, L. (2022). Proposition d’une adaptation française et premières validations de l’échelle d’utilisabilité Computer System Usability Questionnaire (F-CSUQ). 33e Conference Internationale Francophone Sur l’Interaction Homme-Machine: Interaction Humain and IA, IHM 2022 – Actes de La Conference. https://doi.org/10.1145/3500866.3516379.
Hassenzahl, 2003, AttrakDiff: Ein Fragebogen zur Messung wahrgenommener hedonischer und pragmatischer Qualität, 187
Hayes, 2020, Use Omega Rather than Cronbach's Alpha for Estimating Reliability. But…, Communication Methods and Measures, 14, 1, 10.1080/19312458.2020.1718629
Horn, 1965, A rationale and test for the number of factors in factor analysis, Psychometrica, 30, 179, 10.1007/BF02289447
Hu, 1999, Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives, Structural Equation Modeling, 6, 1, 10.1080/10705519909540118
Ismail, 2021, 170
ISO 16982:2002. (2002). Méthodes d’utilisabilité pour la conception centrée sur l’opérateur humain.
ISO/IEC 25010:2011. (2011). Systems and software engineering – Systems and software Quality Requirements and Evaluation (SQuaRE) – System and software quality models.
Kirakowski, 1998, Measuring the usability of web sites, Proceedings of the Human Factors and Ergonomics Society, 1, 424, 10.1177/154193129804200405
Koranteng, 2021, The role of usability, aesthetics, usefulness and primary task support in predicting the perceived credibility of academic social networking sites, Behaviour and Information Technology, 1
Lallemand, 2015, Création et validation d’une version française du questionnaire AttrakDiff pour l’évaluation de l’expérience utilisateur des systèmes interactifs, Revue Européenne de Psychologie Appliquée/European Review of Applied Psychology, 65, 239, 10.1016/j.erap.2015.08.002
Lavery, 1997, Comparison of evaluation methods using structured usability problem reports, Behaviour and Information Technology, 16, 246, 10.1080/014492997119824
Lin, 1997, A proposed index of usability: a method for comparing the relative usability of different software systems, Behaviour & Information Technology, 16, 267, 10.1080/014492997119833
Loiacono, 2007, WebQual: an instrument for consumer evaluation of web sites, International Journal of Electronic Commerce, 11, 51, 10.2753/JEC1086-4415110302
Lund, 2001, Measuring usability with the USE questionnaire, Usability Interface, 8, 3
Maguire, 2001, Methods to support human-centred design, International Journal of Human-Computer Studies, 55, 587, 10.1006/ijhc.2001.0503
Nielsen, 1993
Nunnally, 1978
Pradini, 2019, 280
Quesenbery, 2003, Dimensions of usability, 81
Reichheld, 2003, The one number you need to grow, Harvard Business Review, 81, 46
Roberson, 2014, Exploratory factor analysis in rehabilitation psychology: A content analysis, Rehabilitation Psychology, 59, 429, 10.1037/a0037899
Sasmito, 2019, 540
Sauro, 2012
Scapin, 1997, Ergonomic criteria for evaluating the ergonomic quality of interactive systems, Behaviour & Information Technology, 16, 220, 10.1080/014492997119806
Schweizer, 2010, Some guidelines concerning the modeling of traits and abilities in test construction, European Journal of Psychological Assessment, 26, 1, 10.1027/1015-5759/a000001
Steiger, 2007, Understanding the limitations of global fit assessment in structural equation modeling, Personality and Individual Differences, 42, 893, 10.1016/j.paid.2006.09.017
Szymkowiak, 2021, Information technology and Gen Z: the role of teachers, the internet, and technology in the education of young people, Technology in Society, 65
Tabachnick, 2019
Tan, 2006, An empirical study of Web browsing behaviour: towards an effective website design, Electronic Commerce Research and Applications, 5, 261, 10.1016/j.elerap.2006.04.007
Tractinsky, 2000, What is beautiful is usable, Interacting with Computers, 13, 127, 10.1016/S0953-5438(00)00031-X
Vallerand, 1989, Vers une méthodologie de validation trans-culturelle de questionnaires psychologiques : Implications pour la recherche en langue française, Psychologie Canadienne, 30, 662, 10.1037/h0079856
Wang, 2019
Windasari, 2022, Digital-only banking experience: Insights from gen Y and gen Z, Journal of Innovation and Knowledge, 7, 100170, 10.1016/j.jik.2022.100170
Yang, 2012, DEEP: design-oriented evaluation of perceived usability, International Journal of Human-Computer Interaction, 28, 308, 10.1080/10447318.2011.586320
ISO 9241-11:2018. (2018). Ergonomie de l'interaction homme-système. Partie 11 : Utilisabilité - Définitions et concepts.