A theoretical framework for extraction and quantification of psychological attributes in design for maintainability: a team-inspired approach

The competition in global market continues to inspire companies to consider all aspects of design including human psychology to develop reliable, safe, maintainable, and novel systems (or products). An understanding of psychology of human values of the design personnel working in a team environment, in particular, is needed to give a boost to this effort. It is experienced that the inherent human values of the team members will reflect the characteristics of the product and inspire the entire design team for delivering a competitive product. This is termed as a team inspired approach. This paper presents a theoretical framework with an objective of development of systems from maintainability point of view, in general, and human psychology, in particular. For this, various Human Values Attributes affecting the performance of design personnel are identified and discussed. A procedure based on digraph and matrix method is applied to develop evaluation of Human Values Index of design team personnel. An example is illustrated to compare two design teams. The developed procedure is useful for design and development of maintainable systems and in analysing effectiveness of the personnel or teams (or organizations) for a given task and making comparisons among them.