A study on airlines’ responses and customer satisfaction during the COVID-19 pandemic

Seyed Mojib Zahraee1, Nirajan Shiwakoti1, Hongwei Jiang1, Zhuoqun Qi1, Yunfeng He1, Tianan Guo1, Yifeng Li1
1School of Engineering, RMIT University, Carlton, VIC 3053, Melbourne, Australia

Tài liệu tham khảo

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