A hybrid model integrating FMEA and HFACS to assess the risk of inter-city bus accidents

Complex & Intelligent Systems - Tập 8 - Trang 2451-2470 - 2022
James J. H. Liou1, Perry C. Y. Liu2, Shiaw-Shyan Luo3, Huai-Wei Lo4, Yu-Zeng Wu1
1Department of Industrial Engineering and Management, National Taipei University of Technology, Taipei, Taiwan
2Program at College of Management, National Taipei University of Technology, Taipei, Taiwan
3Department of Transportation Management, Tamkang University, New Taipei City, Taiwan
4Department of Business Administration, Chaoyang University of Technology, Taichung, Taiwan

Tóm tắt

The incidence of inter-city bus accidents receives a lot of attention from the public because they often cause heavy casualties. The Human Factors Analysis and Classification System (HFACS) is the prevailing tool used for traffic accident risk assessment. However, it has several shortcomings, for example: (1) it can only identify the potential failure modes, but lacks the capability for quantitative risk assessment; (2) it neglects the severity, occurrence and detection of different failure modes; (3) it is unable to identify the degree of risk and priorities of the failure modes. This study proposes a novel hybrid model to overcome these problems. First, the HFACS is applied to enumerate the failure modes of inter-city bus operation. Second, the Z-number-based best–worst method is used to determine the weights of the risk factors based on the failure mode and effects analysis results. Then, a Z-number-based weighted aggregated sum product Assessment is utilized to calculate the degree of risk of the failure modes and the priorities for improvement. The results of this study determine the top three ranking failure modes, which are personal readiness from pre-conditions for unsafe behavior, human resources from organizational influence, and driver decision-making error from unsafe behavior. Finally, data for inter-city buses in Taiwan in a case study to illustrate the usefulness and effectiveness of the proposed model. In addition, some management implications are provided.

Tài liệu tham khảo

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