A global exploration of Big Data in the supply chain

Emerald - Tập 46 Số 8 - Trang 710-739 - 2016
R. Glenn Richey1, Tyler R. Morgan2, Kristina Lindsey-Hall3, F. Gérard Adams4
1Department of Systems and Technology, Auburn University, Auburn, Alabama, USA
2Department of Supply Chain and Information Systems, Iowa State University, Ames, Iowa, USA
3Department of Marketing, University of Alabama, Tuscaloosa, Alabama, USA
4Department of Marketing, Mississippi State University, Starkville, Mississippi, USA

Tóm tắt

Purpose Journals in business logistics, operations management, supply chain management, and business strategy have initiated ongoing calls for Big Data research and its impact on research and practice. Currently, no extant research has defined the concept fully. The purpose of this paper is to develop an industry grounded definition of Big Data by canvassing supply chain managers across six nations. The supply chain setting defines Big Data as inclusive of four dimensions: volume, velocity, variety, and veracity. The study further extracts multiple concepts that are important to the future of supply chain relationship strategy and performance. These outcomes provide a starting point and extend a call for theoretically grounded and paradigm-breaking research on managing business-to-business relationships in the age of Big Data. Design/methodology/approach A native categories qualitative method commonly employed in sociology allows each executive respondent to provide rich, specific data. This approach reduces interviewer bias while examining 27 companies across six industrialized and industrializing nations. This is the first study in supply chain management and logistics (SCMLs) to use the native category approach. Findings This study defines Big Data by developing four supporting dimensions that inform and ground future SCMLs research; details ten key success factors/issues; and discusses extensive opportunities for future research. Research limitations/implications This study provides a central grounding of the term, dimensions, and issues related to Big Data in supply chain research. Practical implications Supply chain managers are provided with a peer-specific definition and unified dimensions of Big Data. The authors detail key success factors for strategic consideration. Finally, this study notes differences in relational priorities concerning these success factors across different markets, and points to future complexity in managing supply chain and logistics relationships. Originality/value There is currently no central grounding of the term, dimensions, and issues related to Big Data in supply chain research. For the first time, the authors address subjects related to how supply chain partners employ Big Data across the supply chain, uncover Big Data’s potential to influence supply chain performance, and detail the obstacles to developing Big Data’s potential. In addition, the study introduces the native category qualitative interview approach to SCMLs researchers.

Từ khóa


Tài liệu tham khảo

1982, Marketing, strategic planning and the theory of the firm, Journal of Marketing, 46, 15, 10.1177/002224298204600203

1971, The Concept of Corporate Strategy

1965, Corporate Strategy

Barratt, M., Sodero, A.C. and Jin, J.H. (2014), “Current state of big data use in retail supply chains”, CSCMP white paper, Research Strategies Committee, Chicago, IL.

2012, Making advanced analytics work for you, Harvard Business Review, 90, 78

2012, A natural resource scarcity typology: theoretical foundations and strategic implications for supply chain management, Journal of Business Logistics, 33, 158, 10.1111/j.0000-0000.2012.01048.x

2015, Supply chain structures shaping portfolio of technologies: exploring the impact of integration through the ‘dual arcs’ framework, International Journal of Physical Distribution & Logistics Management, 45, 376, 10.1108/IJPDLM-12-2014-0298

2016, An exploration of logistics-related customer service provision on Twitter: the case of e-retailers, International Journal of Physical Distribution & Logistics Management, 46, 659, 10.1108/IJPDLM-01-2015-0007

2011, Using RFID for the management of pharmaceutical inventory-system optimization and shrinkage control, Decision Support Systems, 51, 842, 10.1016/j.dss.2011.02.003

2000, Corporate and industry effects on business unit competitive position, Strategic Management Journal, 21, 739

2008, Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory

2013, Dynamic Capabilities: How Organisational Structures Affect Knowledge Processes

2011, Review of logistics and supply chain relationship literature and suggested research agenda, International Journal of Physical Distribution and Logistics Management, 41, 16, 10.1108/09600031111101402

1994, Competitive positioning strategies mirroring sellers’ and buyers’ perceptions?, Journal of Strategic Marketing, 2, 229, 10.1080/09652549400000012

2015, Managing a big data project: the case of Ramco Cements Limited, International Journal of Production Economics, 165, 293

2011, Supply chain management competency and firm financial success, Journal of Business Logistics, 32, 214, 10.1111/j.2158-1592.2011.01018.x

2002, The rhetoric and reality of supply chain integration, Internal Journal of Physical Distribution & Logistics Management, 32, 339, 10.1108/09600030210436222

2011, Moving the needle: making a contribution when the easy questions have been answered, Journal of Business Logistics, 32, 291, 10.1111/j.0000-0000.2011.01024.x

2014, Big data and management, Academy of Management Journal, 57, 321, 10.5465/amj.2014.4002

2012, Antecedents and consequences of supply chain agility: establishing a link to firm performance, Journal of Business Logistics, 33, 295, 10.1111/jbl.12003

1984, Ethnography and Qualitative Design in Educational Research

2012, Implementing mixed methods research in supply chain management, International Journal of Physical Distribution & Logistics Management, 42, 726, 10.1108/09600031211269721

2011, Supply chain strategy in nascent markets: the role of supply chain development in the commercialization process, Journal of Business Logistics, 32, 254

2006, How many interviews are enough? An experiment with data saturation and variability, Field Methods, 18, 59, 10.1177/1525822X05279903

2000, Reconciling positive and interpretative international management research: a native category approach, International Business Review, 9, 755, 10.1016/S0969-5931(00)00030-5

Kuzel, A.J. (1992), “Sampling in qualitative inquiry”, in Crabtree, B.F. and Miller, W.L. (Eds), Doing Qualitative Research: Research Methods for Primary Care, Vol. 3, Sage Publications, Thousand Oaks, CA, pp. 31-44.

Lamming, R.C., Caldwell, N.D. and Phillips, W.E. (2004), “Supply chain transparency”, in New, S. and Westbrook, R. (Eds), Understanding Supply Chains, Oxford University Press, New York, NY, pp. 191-208.

1985, Naturalistic Inquiry

2012, Big data: the management revolution, Harvard Business Review, 90, 60

2004, Combining quantitative and qualitative methodologies in logistics research, International Journal of Physical Distribution & Logistics Management, 34, 565, 10.1108/09600030410552258

2016, Developing a reverse logistics competency: the influence of collaboration and information technology, International Journal of Physical Distribution & Logistics Management, 46, 293, 10.1108/IJPDLM-05-2014-0124

2002, Logistics needs qualitative research-especially action research, International Journal of Physical Distribution & Logistics Management, 32, 321, 10.1108/09600030210434143

2010, The transparent supply chain, Harvard Business Review, 88, 1

New, S. (2015), “McDonald’s and the challenges of a modern supply chain”, Harvard Business Review, February 4, available at: https://hbr.org/2015/02/mcdonalds-and-the-challenges-of-a-modern-supply-chain (accessed August 3, 2016).

Pisano, G.A. (2015), “A normative theory of dynamic capabilities: connecting strategy, know-how, and competition”, Working Paper No. 16-036, Harvard Business School.

2009, For the lack of a boilerplate: tips on writing up (and reviewing) qualitative research, Academy of Management Journal, 52, 856, 10.5465/amj.2009.44632557

1981, Formulating strategy one step at a rime, Journal of Business Strategy, 1, 42

2010, Exploring governance theory of supply chain integration: barriers and facilitators to integration, Journal of Business Logistics, 31, 237, 10.1002/j.2158-1592.2010.tb00137.x

Richey, R.G., Morgan, T.R., Lindsey, K., Adams, F.G. and Autry, C.W. (2015), “Global managerial perceptions of big data strategy in supply chain management”, CSCMP white paper, Research Strategies Committee, Chicago, IL.

2015, Data science, predictive analytics, and big data in supply chain management: current state and future potential, Journal of Business Logistics, 36, 120, 10.1111/jbl.12082

2007, Firm, strategic group, and industry influences on performance, Strategic Management Journal, 28, 147, 10.1002/smj.574

2016, The extended enterprise: a decade later, International Journal of Physical Distribution & Logistics Management, 46, 43, 10.1108/IJPDLM-07-2015-0164

2016, Integrating the supply chain … 25 years on, International Journal of Physical Distribution & Logistics Management, 46, 19, 10.1108/IJPDLM-07-2015-0175

2015, Harvesting big data to enhance supply chain innovation capabilities: an analytic infrastructure based on deduction graph, International Journal of Production Economics, 165, 223

2009, Dynamic Capabilities and Strategic Management

1994, The dynamic capabilities of firms: an introduction, Industrial and Corporate Change, 3, 537, 10.1093/icc/3.3.537-a

1997, Dynamic capabilities and strategic management, Strategic Management Journal, 18, 509, 10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z

Wallendorf, M. and Belk, R.W. (1989), “Assessing trustworthiness in naturalistic consumer research”, in Hirschman, E. (Ed.), Interpretive Consumer Research, Association for Consumer Research, Provo, UT, pp. 69-84.

2013, Data science, predictive analytics, and big data: a revolution that will transform supply chain design and management, Journal of Business Logistics, 34, 77, 10.1111/jbl.12010

2015, A big data approach for logistics trajectory discovery from RFID-enabled production data, International Journal of Production Economics, 165, 260