A coordination analysis of the creative design process

Emerald - Tập 10 Số 4 - Trang 430-444 - 2004
Togar M.Simatupang1, IndahVictoria Sandroto2, S.B.Hari Lubis3
1Institute of Information Sciences & Technology, Massey University, Palmerston North, New Zealand
2Department of Industrial Engineering, Maranatha University, Bandung, Indonesia,
3Department of Industrial Engineering, Bandung Institute of Technology, Bandung, Indonesia

Tóm tắt

The creative design process is often characterised by high task uncertainty and tight dependency on other functions both within a firm and with external parties. Coordination thus plays a key role in integrating different functions related to the design process in attaining a common objective of delivering products to end customers. This paper examines coordination mechanisms and their determinants in the creative design process of a fashion firm. It is argued that coordination mechanisms are driven by a set of three determinants, namely responsibility interdependence, uncertainty, and conflict. Findings from the case study are presented and areas for future research are provided.

Từ khóa


Tài liệu tham khảo

Adler, P.S. (1995), “Interdepartmental interdependence and coordination: the case of the design/manufacturing interface”, Organization Science, Vol. 6 No. 2, pp. 147‐67.

Bailetti, A.J. and Callahan, J.R. (1993), “The coordination structure of international collaborative technology arrangements”, R&D Management, Vol. 23 No. 2, pp. 129‐46.

Bailetti, A.J., Callahan, J.R. and DiPietro, P. (1994), “A coordination structure approach to the management of projects”, IEEE Transactions on Engineering Management, Vol. 41 No. 4, pp. 394‐403.

Bailetti, A.J., Callahan, J.R. and McCluskey, S. (1998), “Coordination at different stages of the product design process”, R&D Management, Vol. 28 No. 4, pp. 237‐47.

Ballou, R.H., Gilbert, S.M. and Mukherjee, A. (2000), “New managerial challenges from supply chain opportunities”, Industrial Marketing Management, Vol. 29 No. 1, pp. 7‐18.

Benbasat, I., Goldstein, D.K. and Mead, M. (1987), “The case research strategy in studies of information systems”, MIS Quarterly, Vol. 11 No. 3, pp. 368‐86.

Caudron, S. (1994), “Strategies for managing creative workers”, Personnel Journal, Vol. 73 No. 12, pp. 104‐12.

Christopher, M. and Peck, H. (1997), “Managing logistics in fashion markets”, International Journal of Logistics Management, Vol. 8 No. 2, pp. 63‐74.

Crowston, K. (1997), “A coordination theory approach to organizational process design”, Organization Science, Vol. 8 No. 2, pp. 157‐75.

Daft, R.L. and Lengel, R.H. (1986), “Organizational information requirements, media richness, and structural design”, Management Science, Vol. 32 No. 5, pp. 554‐71.

Dowlatshahi, S. (2000), “Designer‐buyer‐supplier interface: theory versus practice”, International Journal of Production Economics, Vol. 63 No. 1, pp. 111‐30.

Fisher, M.L. (1997), “What is the right supply chain for your product?”, Harvard Business Review, Vol. 75 No. 2, pp. 105‐16.

Forza, C., Romano, P. and Vinelli, A. (2000), “Information technology for managing the textile apparel chain”, International Journal of Logistics: Research and Applications, Vol. 3 No. 3, pp. 227‐43.

Galbraith, J.R. (1973), Designing Complex Organizations, Addison‐Wesley, Reading, MA.

Gittell, J.H. (2000), “Organizing work to support relational coordination”, International Journal of Human Resource Management, Vol. 11 No. 3, pp. 517‐39.

Goldratt, E.M. (1994), It's not Luck, North River Press, Great Barrington, MA.

Handfield, R.B., Melynk, S.A., Calantone, R.J. and Curkovic, S. (2001), “Integrating environmental concerns into the design process: the gap between theory and practice”, IEEE Transactions on Engineering Management, Vol. 48 No. 2, pp. 189‐208.

Howson, T.G. and Dale, B.G. (1991), “An examination of the purchasing function in a sales‐oriented company”, International Journal of Operations & Production Management, Vol. 11 No. 5, pp. 71‐82.

Lapide, L. (2000), “True measures of supply chain performance”, Supply Chain Management Review, Vol. 4 No. 3, pp. 25‐8.

Lockamy, A. and Spencer, M.S. (1998), “Performance measurement in a theory of constraints environment”, International Journal of Production Research, Vol. 36 No. 8, pp. 2045‐60.

Konijnendijk, P.A. (1994), “Coordinating marketing and manufacturing in ETO companies”, International Journal of Production Economics, Vol. 37 No. 1, pp. 19‐26.

Lee, A.S. (1989), “A scientific methodology for MIS case studies”, MIS Quarterly, Vol. 13 No. 1, pp. 33‐50.

Lee, H.L. (2000), “Creating value through supply chain integration”, Supply Chain Management Review, Vol. 4 No. 4, pp. 30‐6.

McCann, J.E. and Galbraith, J.R. (1981), “Interdepartmental relations”, in Nystrom, E. (Ed.), Handbook of Organizational Design, Oxford University Press, New York, NY, pp. 60‐84.

McCutcheon, D.M. and Meredith, J.R. (1993), “Conducting case study research in operations management”, Journal of Operations Management, Vol. 11 No. 3, pp. 239‐56.

Malone, T.W. and Crowston, K. (1994), “The interdisciplinary study of coordination”, Computing Surveys, Vol. 26 No. 1, pp. 87‐119.

Malone, T.W., Crowston, K., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., Quimby, J., Osborn, C.S., Bernstein, A., Herman, G., Klein, M. and O'Donnell, E. (1999), “Tools for inventing organizations: toward a handbook of organizational processes”, Management Science, Vol. 45 No. 3, pp. 425‐42.

Miles, M. and Huberman, A. (1994), Qualitative Data Analysis, 2nd ed., Sage, Newbury Park, CA.

Moxey, J. and Studd, R. (2000), “Investigating creativity in the development of fashion textiles”, Journal of the Textile Institute, Vol. 91 No. 2, pp. 174‐92.

Shapiro, B.P. (1977), “Can marketing and manufacturing coexist?”, Harvard Business Review, Vol. 55 No. 5, pp. 104‐14.

Simatupang, T.M. and Sridharan, R. (2002), “The collaborative supply chain”, International Journal of Logistics Management, Vol. 13 No. 1, pp. 15‐30.

Simatupang, T.M., Wright, A.C. and Sridharan, R. (2002), “The knowledge of coordination for supply chain integration”, Business Process Management Journal, Vol. 8 No. 3, pp. 289‐308.

Stank, T.P., Crum, M.R. and Arango, M. (1999), “Benefits of interfirm coordination in food industry supply chain”, Journal of Business Logistics, Vol. 20 No. 2, pp. 21‐41.

Thomson, J.D. (1967), Organizations in Action, McGraw‐Hill, New York, NY.

Van de Ven, A.H., Delbecq, A.L. and Koenig, R. (1976), “Determinants of coordination modes within organizations”, American Sociological Review, Vol. 41 No. 2, pp. 322‐38.

Victor, B. and Blackburn, R.S. (1987), “Interdependence: an alternative conceptualization”, Academy of Management Review, Vol. 12 No. 3, pp. 486‐98.

Walker, B., Bovet, D. and Martha, J. (2000), “Unlocking the supply chain to build competitive advantage”, International Journal of Logistics Management, Vol. 11 No. 2, pp. 1‐8.

Yin, R.K. (1994), Case Study Research, 2nd ed., Sage, Newbury Park, CA.