A conceptual framework of global account management capabilities and firm performance

International Business Review - Tập 13 - Trang 539-553 - 2004
Linda Hui Shi1, Shaoming Zou2, S.Tamer Cavusgil3
1Michigan State University, N370 North Business Complex, East Lansing, MI 48824-1121, USA
2University of Missouri-Columbia, Columbia, MO, USA
3Department of Marketing and Supply Chain Management, Michigan State University, N370 North Business Complex, East Lansing, MI 48824-1121, USA

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