A User-Centered Design Approach to Self-Service Ticket Vending Machines

IEEE Transactions on Professional Communication - Tập 56 Số 2 - Trang 138-159 - 2013
Karin Siebenhandl1, Günther Schreder1, Michael Smuc1, Eva Mayr1, Manuel Nagl1
1Center for Cognition Information and Management, Danube-University of Krems, Krems, Austria

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