A New Methodology Approach for Measuring Corporate Social Responsibility Performance

Aravossis, K., Panayiotou, N., & Tsousi, K. (2006). A proposed methodological framework for the evaluation of corporate social responsibility. In K. Aravossis, C. A. Brebbia, E. Kakaras, & A. G. Kungolos (Eds.), Environmental economics and investment assessment (pp. 87–95). Shouthampton, Boston: WIT Press.

Boatright, J. R. (2003). Ethics and the conduct of business, (4th ed.). Hemel Hempstead: Prentice Hall.

Brown, C. S. (2005). The sustainable enterprise: Profiting from best practice. London: Kogan Page.

Buchholz, R. A. (1990). Essentials of public policy for management, (2nd ed.). Saddle River, NJ: Prentice-Hall.

Business for Social Responsibility Education Fund (2000). Corporate social responsibility: A guide to better business practices (p. 179). San Francisco: Business for Socially Responsible Education Fund.

Business Intelligence Survey (1998). Strategic performance measurement and management survey. Retrieved June 10, 2001, from http://www.bscol.com .

Castka, P., Bamber, C. J., Bamber, D. J., & Sharp, J. M. (2004). Integrating corporate Social Responsibility (CSR) into ISO Management Systems—In Search of a Feasible CSR Management System Framework. The TQM Magazine, 16(3), 216–224.

EFQM (1999). The EFQM Excellence Model, European Foundation for Quality Management, Brussels, available at: www.efqm.org .

Epstein, M. J. (1999). Counting what counts: Turning corporate accountability to competitive advantage. Reading, MA: Perseus Books.

Epstein, M., & Wisner, P. (2001). Good neighbours: implementing social and environmental strategies with the BSC, Balanced Scorecard Report, May–June, Vol.3, No 3. Massachusetts: Harvard Business School Publishing.

Figge, F., Hahn, T., Shaltegger, S., Wagner, M. (2001). The sustainability balanced scorecard—A tool for value-oriented sustainability management in strategy-focused organisation, (Paper presented at the 7th Eco-Management and Auditing Conference, Nijmegen, Netherlands), June.

Fojt, M. (2008). Case studies in CSR: How to move from gloss to strategy. Strategic Direction, 24(1), 12–14, Emerald Group Publishing Limited.

Frankental, P. G. (2001). Corporate social responsibility. Corporate Communications, 6(1), 18–24.

GRI (2002). Sustainability reporting guidelines. Global Reporting Initiative, available at: www.globalreporting.org .

Johnson, S. (1998). Application of the balanced scorecard approach. Corporate Environmental Strategy, 5(4), 35–41 Summer.

Kaplan, R., & Norton, D. (1992). The balanced scorecard—Measures that drive performance. Harvard Business Review, 70(1), 71–79 January–February.

Kaplan, R., & Norton, D. (1996). The balanced scorecard. Boston, Massachusetts: Harvard Business School Press.

Lantos, G. P. G. (2001). The boundaries of strategic corporate social responsibility. Journal of Consumer Marketing, 18(7), 595–630.

McIntosh, M. R., Leipziger, T. D., & Coleman, G. (2003). Living corporate citizenship. Strategic routes to socially responsible business. London: Prentice-Hall.

McWilliams, A., Siegel, D. S., & Wright, P. M. (2006). Introduction—Corporate social responsibility: Strategic implications. Journal of Management Studies, 26(1), 1–18.

NIST (2002). Malcolm baldrige national quality award criteria. Gaithersburg, MD: US Department of Commerce, National Institute of Science and Technology available at: www.quality.nist.gov .

Panayiotou, N., Aravossis, K., & Moschou, P. (2008). Contents of corporate social responsibility reports of companies in Greece: A comparative study. In S. O. Idowu & W. L. Filho (Eds.), Global Practices of Corporate Responsibility. Berlin: Springer.

Papasolomou-Doukakis, I., Krambia-Kaprdis, M., & Katsioloudes, M. (2005). Corporate social responsibility: The way forward? Maybe not! A preliminary study in Cyprus. European Business Review, 17(3), 263–279.

Porter, M. E., & Kramer, M. R. (2006). Strategy and society: The link between competitive advantage and corporate social responsibility. Harvard Business Review, 84(12), 78–79 December.

PriceWaterhouseCoopers Management Barometer (2002). Business Performance Measures are Top Information Priority for Executives of Multinationals in Europe and US, 12 September 2002, available at: http://www.barometersurveys.com/production/BarSurv.nsf/vwResources/PR_PDF_Files_2002/$file/mg020912.pdf .

Pryce, V. (2002). CSR—should it be the preserve of the usual suspects. Business Ethics: A European Review, 11(2), 140–142.

Radcliffe, M. (1999). Using the balanced scorecard to develop metrics for sustainable development. Chapel Hill: Greening of Industry Network.

Robbins, S., & Decenzo, D. (2001). Fundamentals of management, (3rd ed.). Upper Saddle River, NJ: Prentice-Hall.

Stainer, A., & Stainer, L. (2003). Editorial: Business performance and corporate social responsibility. International Journal of Business Performance Management, 5(2/3), 107–108.

Van Marrewiijk, M. (2003). Concepts and definitions of CSR and corporate sustainability: Between agency and communion. Journal of Business Ethics, 44(2/3), 95–105.

Webley, S. (2001). Business ethics: A European review. London: Blackwell.