A DEMATEL method in identifying key success factors of hospital service quality

Knowledge-Based Systems - Tập 23 Số 3 - Trang 277-282 - 2010
Jiunn-I Shieh1, Hsin‐Hung Wu2, Kuan-Kai Huang3
1[Department of Information Science and Applications, Asia University, Taiwan]
2Department of Business Administration, National Changhua University of Education, Taiwan
3Department of Computer Science and Information Engineering, Asia University, Taiwan and Department of Administration, Show Chwan Memorial Hospital, Changhua City, Taiwan

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Tài liệu tham khảo

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