Tore Dybå1, Rafael Prikladnicki2, Kari Rönkkö3, Carolyn Seaman4, Jonathan Sillito5
1SINTEF, Trondheim, Norway
2PUCRS, Porto Alegre, Brazil
3Blekinge Institute of Technology, Karlskrona, Sweden
4University of Maryland, Baltimore County, Baltimore, USA
5University of Calgary, Calgary, Canada
Tài liệu tham khảo
Denzin NK, Lincoln YS (2011) The SAGE handbook of qualitative research, 4th edn. Sage Publications, Thousand Oaks, California
Taylor SJ, Bogdan R (1984) Introduction to qualitative research methods. John Wiley & Sons, New York