Development and evaluation of an assignment heuristic for allocating cross-trained workers

European Journal of Operational Research - Tập 138 - Trang 9-20 - 2002
Gerard M Campbell1, Moustapha Diaby2
1Information Systems and Operations Management, Charles F. Dolan School of Business, Fairfield University, North Benson Road, Fairfield, CT 06430-5195, USA
2Operations and Information Management, University of Connecticut, Storrs, CT 06268, USA

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