Supply networks and complex adaptive systems: control versus emergence

Journal of Operations Management - Tập 19 - Trang 351-366 - 2001
Thomas Y Choi1, Kevin J Dooley2, Manus Rungtusanatham3
1Departments of Management and Supply Chain Management, Arizona State University, P.O. Box 874006, Tempe, AZ 85287-4006, USA
2Departments of Management and Industrial Engineering, Arizona State University, P.O. Box 874006, Tempe, AZ 85287-4006, USA
3Department of Management, Arizona State University, P.O. Box 874006, Tempe, AZ 85287-4006, USA

Tóm tắt

AbstractIn much of the current literature on supply chain management, supply networks are recognized as a system. In this paper, we take this observation to the next level by arguing the need to recognize supply networks as a complex adaptive system (CAS). We propose that many supply networks emerge rather than result from purposeful design by a singular entity. Most supply chain management literature emphasizes negative feedback for purposes of control; however, the emergent patterns in a supply network can much better be managed through positive feedback, which allows for autonomous action. Imposing too much control detracts from innovation and flexibility; conversely, allowing too much emergence can undermine managerial predictability and work routines. Therefore, when managing supply networks, managers must appropriately balance how much to control and how much to let emerge.

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Journal of Operations Management

Tập 19

351-366

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