A study on the sentiments and psychology of twitter users during COVID-19 lockdown period

Multimedia Tools and Applications - Tập 81 - Trang 27009-27031 - 2021
Ishaani Priyadarshini1, Pinaki Mohanty2, Raghvendra Kumar3, Rohit Sharma4, Vikram Puri5, Pradeep Kumar Singh6
1Department of Electrical and Computer Science, University of Delaware, Newark, USA
2Department of Computer Science, Purdue University, West Lafayette, USA
3Department of Computer Science and Engineering, GIET University, Gunupur, India
4Department of Electronics & Communication Engineering, Faculty of Engineering and Technology, SRM Institute of Science and Technology, NCR Campus, Ghaziabad, India
5Center of Visualization and Simulation, Duy Tan University, Da Nang, Vietnam
6ABES Engineering College, Ghaziabad, India

Tóm tắt

The outbreak of the novel Coronavirus in late 2019 brought severe devastation to the world. The pandemic spread across the globe, infecting more than ten million people and disrupting several businesses. Although social distancing and the use of protective masks were suggested all over the world, the cases seem to rise, which led to worldwide lockdown in different phases. The rampant escalation in the number of cases, the global effects, and the lockdown may have a severe effect on the psychology of people. The emergency protocols implemented by the authorities also lead to increased use in the number of multimedia devices. Excessive use of such devices may also contribute to psychological disorders. Hence, hence it is necessary to analyze the state of mind of people during the lockdown. In this paper, we perform a sentiment analysis of Twitter data during the pandemic lockdown, i.e., two weeks and four weeks after the lockdown was imposed. Investigating the sentiments of people in the form of positive, negative, and neutral tweets would assist us in determining how people are dealing with the pandemic and its effects on a psychological level. Our study shows that the lockdown witnessed more number positive tweets globally on multiple datasets. This is indicative of the positivity and optimism based on the sentiments and psychology of Twitter users worldwide. The study will be effective in determining people’s mental well-being and will also be useful in devising appropriate lockdown strategies and crisis management in the future.

Tài liệu tham khảo

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