Satisfaction with the use of telehealth during COVID-19: An integrative review

Elizabeth Andrews1, Kendall Berghofer1, Julie Long1, Amber Prescott1, Meriam Caboral-Stevens1,2
1School of Nursing, Eastern Michigan University USA
2Center for Health Disparities Innovations and Studies, Eastern Michigan University USA

Tài liệu tham khảo

Ambrossini, 2020, COVID-19 pandemic and uro-oncology follow-up: a “virtual” multidisciplinary team strategy and patients’ satisfaction assessment, Archivio Italiano di Urologia e Andrologia, 92, 78, 10.4081/aiua.2020.2.78 American College of Physicians [ACP] (2020). 2020 ACP member survey about telehealth implementation. https://www.acponline.org/system/files/documents/practice-resources/health-information-technology/telehealth/acp-telehealth-survey-results-2020-march.pdf Annis, 2020, Rapid implementation of a COVID-19 remote patient monitoring program, J. Am. Med. Inform. Assoc., 0, 1 Centers for Disease Control and Prevention [CDC]. (2020, July 16). Cases in the US. https://www.cdc.gov/coronavirus/2019-ncov/cases-updates/cases-in-us.html Cranford, 2020 Dobrussin, 2020, Gastroenterologists and patients report high satisfaction rates with telehealth services during the novel coronavirus 2019 (COVID-19) pandemic, Clin. Gastroenterol. Hepatol., 1 Donabedian, 2005, Evaluating the quality of medical care, Milbank Q, 83, 691, 10.1111/j.1468-0009.2005.00397.x Fieux, 2020, Telemedicine for ENT: effects of quality of care during COVID-19 pandemic, Eur Ann Otorhinolaryngol Head Neck Dis, 1 Gilbert, 2020, Rapid implementation of virtual clinics due to COVID-19: report and early evaluation of a quality improvement initiative, BMJ Open Quality, 9, 10.1136/bmjoq-2020-000985 Holcomb, 2020, Patient perspectives on audio-only virtual prenatal visits amidst the severe acute respiratory syndrome coronavirus 2 (SARS –CoV-2) pandemic, Obstet Gynecol, 136, 317, 10.1097/AOG.0000000000004026 Holtz, 2020, Patients perceptions on telemedicine visits before and after the coronavirus disease 2019 pandemic, Telemed. eHealth, 10.1089/tmj.2020.0168 Itamura, 2020, Assessment of patient experiences in otolaryngology virtual visits during the COVID-19 pandemic, OPO Open, 4 2020 Kanc, 2020, H(ome)bA1c testing and telemedicine: high satisfaction of people with diabetes for diabetes management during COVID-19 lockdown, Diabetes Res. Clin. Pract., 1 Kruse, 2017, Telehealth and patient satisfaction: a systematic review and narrative analysis, BMJ Open, 7, 10.1136/bmjopen-2017-016242 Layfield, 2020, Telemedicine for head and neck ambulatory visits during COVID-19: evaluating usability and patient satisfaction, Head Neck, 42, 1681, 10.1002/hed.26285 Li, 2020, Pilot study using telemedicine video consultation for vascular patients’ care during the COVID-19 period, Ann Vasc Surg, 1 Liu, 2020, Application and preliminary outcomes of remote diagnosis and treatment during COVID-19 outbreak: retrospective cohort study, JMIR Mhealth Uhealth, 8, e19417, 10.2196/19417 Mann, 2020, COVID-19 transforms health care through telemedicine: evidence from the field, J. Am. Med. Inform. Ass., 27, 1132, 10.1093/jamia/ocaa072 Mayo Clinic (n.d.). Telehealth: Technology meets health care. https://www.mayoclinic.org/healthy-lifestyle/consumerhealth/in-depth/telehealth/art-20044878. Melnyk, 2015 Moore, 2020, Using telehealth for hospice reauthorization visits: results of a quality improvement analysis, J Pain Symptom Manage, 10.1016/j.jpainsymman.2020.06.002 Mustafa, 2020, Patient satisfaction with telemedicine encounters in an allergy and immunology practice during coronavirus disease 2019 pandemic, Ann. Allergy, Asthma Immunol., 1 Orlando, 2019, Systematic review of patients and caregivers'satisfaction with telehealth videoconferencing as a mode of service delivery in managing patients' health, PLOS One, 14, 10.1371/journal.pone.0221848 Peden, 2020, Telemedicine and COVID-19: an observational study of rapid scale up in a US academic medical system, J Gen Intern Med, 1 Polinski, 2016, Patients’ satisfaction with and preference for telehealth visits, J Gen Intern Med, 31, 269, 10.1007/s11606-015-3489-x Rametta, 2020, Analyzing 2,589 child neurology telehealth encounters necessitated by the COVID-19 pandemic, Neurology, 10.1212/WNL.0000000000010010 Rossow, 2018 Shenoy, 2020, Switching to teleconsultation for rheumatology in the wake of the COVID-19 pandemic: feasibility and patient response in India, Clin. Rheumatol., 1 Siwicki, 2020 Smrke, 2020, Telemedicine during COVID-19 pandemic: impact on care for rare cancers, JCO Global Oncology, 6 Svider, 2020, Incorporation of telemedicine by rhinologists: the COVID-19 pandemic and beyond, Am. J. Otolaryngol.-Head and Neck Med. Surg., 1 Tenforde, 2020, Telemedicine during COVID-19 for outpatient sports and musculoskeletal medicine physicians, PM&R, 10.1002/pmrj.12422