Outcome Satisfaction in Negotiation: A Test of Expectancy Disconfirmation

Organizational Behavior and Human Decision Processes - Tập 60 - Trang 252-275 - 1994
Richard L. Oliver1, P.V.(Sundar) Balakrishnan1, Bruce Barry1
1Owen Graduate School of Management, Vanderbilt University; Business Administration Program, University of Washington, Bothell

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Organizational Behavior and Human Decision Processes

Tập 60

252-275

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