Lessons for Responsible Innovation in the Business Context: A Systematic Literature Review of Responsible, Social and Sustainable Innovation Practices
Tóm tắt
This paper aims to contribute to the ongoing conceptual debate on responsible innovation, and provides innovation practices and processes that can help to implement responsible innovation in the business context. Based on a systematic literature review of 72 empirical scholarly articles, it was possible to identify, analyse and synthesise empirical findings reported in studies on social, sustainable and responsible innovation practices in the business context. The synthesis of the included articles resulted in a refined framework for responsible innovation in the business context. This framework includes an overview of innovation practices and processes that can enhance the dimensions of responsible innovation: anticipation, reflexivity, inclusion, deliberation, responsiveness and knowledge management. Additionally, knowledge gaps are identified and a research agenda for responsible innovation is proposed. This review can therefore serve as a next step in the theoretical and practical development of responsible innovation in general, and in the business context in particular.
Từ khóa
Tài liệu tham khảo
Adams, 2016, Sustainability-oriented Innovation: A Systematic Review, Int. J. Manag. Rev., 18, 180, 10.1111/ijmr.12068
Stilgoe, 2013, Developing a framework for responsible innovation, Res. Policy, 42, 1568, 10.1016/j.respol.2013.05.008
Sutcliffe, H. (2011). A report on Responsible Research and Innovation, MATTER.
Ribeiro, 2016, A Mobilising Concept? Unpacking Academic Representations of Responsible Research and Innovation, Sci. Eng. Ethics, 23, 81, 10.1007/s11948-016-9761-6
Owen, R., Bessant, J., and Heintz, M. (2013). A Framework for Responsible Innovation. Responsible Innovation: Managing the Responsible Emergence of Science and Innovation in Society, John Wiley and Sons, Ltd.
Macnaghten, 2014, Responsible innovation across borders: Tensions, paradoxes and possibilities, J. Responsible Innov., 1, 191, 10.1080/23299460.2014.922249
Armstrong, 2012, Towards a practical approach to responsible innovation in finance: New Product Committees revisited, J. Financ. Regul. Compliance, 20, 147, 10.1108/13581981211218289
Dusseldorp, M., and Beecroft, R. (2012). Prospects for technology assessment in a framework of responsible research and innovation. Technikfolgen Abschätzen Lehren, VS Verlag für Sozialwissenschaften.
Owen, 2012, Responsible research and innovation: From science in society to science for society, with society, Sci. Public Policy, 39, 751, 10.1093/scipol/scs093
Burget, 2017, Definitions and Conceptual Dimensions of Responsible Research and Innovation: A Literature Review, Sci. Eng. Ethics, 23, 1, 10.1007/s11948-016-9782-1
Lettice, F., Pawar, K., and Rogers, H. (2013, January 24–26). Responsible Innovation: What Challenges Does It Pose for the New Product Development Process?. Proceedings of the 19th International ICE & IEEE-ITMC International Technology Management Conference, The Hague, The Netherlands.
Pellé, S., and Reber, B. (2017, May 03). Responsible Innovation Models Report; Current Theory and Practice. Available online: http://www.great-project.eu/research/Responsible_Innovation_Model_Report_versionforsubmission.docx.
Koops, 2015, The Emerging Concept of Responsible Innovation. Three Reasons Why It Is Questionable and Calls for a Radical Transformation of the Concept of Innovation, Responsible Innovation 2, Volume 2, 19
Baregheh, 2009, Towards a multidisciplinary definition of innovation, Manag. Decis., 47, 1323, 10.1108/00251740910984578
Majumdar, S., Guha, S., and Marakkath, N. (2014). Social Innovation: Towards a Conceptualisation. Technology and Innovation for Social Change, Springer.
Caulier-Grice, J., Davies, A., Patrick, R., and Norman, W. (2012). Social Innovation Overview: A Deliverable of the Project: “The Theoretical, Empirical and Policy Foundations for Building Social innovation in Europe”, European Commissioner.
Asveld, L., van Dam-Miras, M.E.C., Swierstra, T., Lavrijssen, S.A.C.M., Linse, C.A., and van den Hoven, J. A Framework for Responsible Innovation in the Business Context: Lessons from Responsible-, Social- and Sustainable Innovation. Responsible Innovation 3: A European Agenda?, Springer. unpublished work.
Buchanan, D., and Bryman, A. (2009). Producing a Systematic Review. The Sage Handbook of Organizational Research Methods, SAGE Publications Ltd.
Gough, D., Oliver, S., and Thomas, J. (2012). An Introduction to Systematic Reviews, Sage Publications Limited.
Zwart, 2014, Adapt or perish? Assessing the recent shift in the European research funding arena from “ELSA” to “RRI”, Life Sci. Soc. Policy, 10, 11, 10.1186/s40504-014-0011-x
Gianni, R., and Goujon, P. (2017, May 03). WP2 Current Theory and Practice Task 2.3 Construction of an Analytical Grid; Current Theory and Practice. Available online: http://www.great-project.eu/deliverables_files/deliverables02.
Wickson, 2014, Quality criteria and indicators for responsible research and innovation: Learning from transdisciplinarity, J. Responsible Innov., 1, 254, 10.1080/23299460.2014.963004
Pavie, X., Scholten, V., and Carthy, D. (2014). Responsible Innovation: From Concept to Practice, World Scientific Publishing Co. Pte. Ltd.
Papadopoulos, 2007, Are innovative, participatory and deliberative procedures in policy making democratic and effective?, Eur. J. Political Res., 46, 445, 10.1111/j.1475-6765.2007.00696.x
2006, Making a difference: On the constraints of consensus building and the relevance of deliberation in stakeholder dialogues, Policy Sci., 39, 279, 10.1007/s11077-006-9024-5
2014, Where are the politics in responsible innovation? European governance, technology assessments, and beyond, J. Responsible Innov., 1, 67, 10.1080/23299460.2014.882097
Moulaert, 2005, Towards alternative model(s) of local innovation, Urban Stud., 42, 1969, 10.1080/00420980500279893
2014, Social innovation: Moving the field forward. A conceptual framework, Technol. Forecast. Soc. Chang., 82, 42, 10.1016/j.techfore.2013.05.008
Rubalcaba, 2016, Social innovation research: An emerging area of innovation studies?, Res. Policy, 45, 1923, 10.1016/j.respol.2016.06.010
Mumford, 2002, Social Innovation: Ten Cases From Benjamin Franklin, Creat. Res. J., 14, 253, 10.1207/S15326934CRJ1402_11
Schiederig, 2012, Green innovation in technology and innovation management—An exploratory literature review, R&D Manag., 42, 180, 10.1111/j.1467-9310.2011.00672.x
Franceschini, 2016, Unveiling scientific communities about sustainability and innovation. A bibliometric journey around sustainable terms, J. Clean. Prod., 127, 72, 10.1016/j.jclepro.2016.03.142
Tranfield, 2003, Towards a Methodology for Developing Evidence-Informed Management Knowledge by Means of Systematic Review, Br. J. Manag., 14, 207, 10.1111/1467-8551.00375
Pawson, R., Greenhalgh, T., Harvey, G., and Walshe, K. (2004). Realist Synthesis: An Introduction, University of Manchester. ESRC Research Methods Programme.
Walshe, 2010, District nurses’ role in palliative care provision: A realist review, Int. J. Nurs. Stud., 47, 1167, 10.1016/j.ijnurstu.2010.04.006
Boaz, A., and Ashby, D. (2003). Fit for Purpose? Assessing Research Quality for Evidence Based Policy and Practice, ESRC UK Centre for Evidence Based Policy and Practice.
McCormack, 2012, Realist synthesis: Illustrating the method for implementation research, Implement. Sci., 7, 33, 10.1186/1748-5908-7-33
Gaziulusoy, 2013, System innovation for sustainability: A systemic double-flow scenario method for companies, J. Clean. Prod., 45, 104, 10.1016/j.jclepro.2012.05.013
Larson, 2000, Sustainable innovation through an entrepreneurship lens, Bus. Strateg. Environ., 9, 304, 10.1002/1099-0836(200009/10)9:5<304::AID-BSE255>3.0.CO;2-O
Chadha, 2011, Overcoming Competence Lock-In for the Development of Radical Eco-Innovations: The Case of Biopolymer Technology, Ind. Innov., 18, 335, 10.1080/13662716.2011.561032
Denford, 2013, Building knowledge: Developing a knowledge-based dynamic capabilities typology, J. Knowl. Manag., 17, 175, 10.1108/13673271311315150
Bartlett, 2009, Embedding corporate responsibility: The development of a transformational model of organizational innovation, Corp. Gov., 9, 409, 10.1108/14720700910984963
Bocken, 2013, A value mapping tool for sustainable business modelling, Corp. Gov., 13, 482, 10.1108/CG-06-2013-0078
Chalmers, 2013, Innovating not-for-profit social ventures: Exploring the microfoundations of internal and external absorptive capacity routines, Int. Small Bus. J., 31, 785, 10.1177/0266242612465630
Steen, 2014, the Role of Scenarios and Demonstrators in Promoting Shared Understanding in Innovation Projects, Int. J. Innov. Technol. Manag., 11, 21
Rohrbeck, 2013, Collaborative business modelling for systemic and sustainability innovations, Int. J. Technol. Manag., 63, 4, 10.1504/IJTM.2013.055577
Asante, 2014, Governance of new product development and perceptions of responsible innovation in the financial sector: Insights from an ethnographic case study, J. Responsible Innov., 1, 9, 10.1080/23299460.2014.882552
Acs, 2009, Measuring the Social Value of Innovation: The Cases of Muhammad Yunus, Grameen Bank and Bill Gates, Microsoft, Measuring the Social Value of Innovation: A Link in the University Technology Transfer and Entrepreneurship Equation, Volume 19, 143
Matti, 2012, Fostering Quality of Life through Social Innovation: A Living Lab Methodology Study Case, Rev. Policy Res., 29, 672, 10.1111/j.1541-1338.2012.00588.x
Ayuso, 2006, Using stakeholder dialogue as a source for new ideas: A dynamic capability underlying sustainable innovation, Corp. Gov., 6, 475, 10.1108/14720700610689586
Bocken, 2014, The front-end of eco-innovation for eco-innovative small and medium sized companies, J. Eng. Technol. Manag. JET-M, 31, 43
Swan, 2012, Crowdsourcing for goodness sake: Impact of incentive preference on contribution behavior for social innovation, Advances in International Marketing, Volume 23, 137, 10.1108/S1474-7979(2012)0000023010
Franke, 2013, “Does This Sound Like a Fair Deal?”: Antecedents and Consequences of Fairness Expectations in the Individual’s Decision to Participate in Firm Innovation, Organ. Sci., 24, 1495, 10.1287/orsc.1120.0794
Hansen, 2011, Sustainability innovation contests: Evaluating contributions with an eco impact-innovativeness typology Ralf Reichwald, Int. J. Innov. Sustain. Dev., 5, 221, 10.1504/IJISD.2011.043074
Dossa, 2014, Understanding Sustainability Innovations Through Positive Ethical Networks, J. Bus. Ethics, 119, 543, 10.1007/s10551-013-1834-8
Berker, 2010, Dealing with uncertainty in sustainable innovation: Mainstreaming and substitution, Int. J. Innov. Sustain. Dev., 5, 65, 10.1504/IJISD.2010.034558
Biondi, 2002, Achieving sustainability through environmental innovation: The role of SMEs, Int. J. Technol. Manag., 24, 612, 10.1504/IJTM.2002.003074
Baba, 2010, Embeddedness, social epistemology and breakthrough innovation: The case of the development of statins, Res. Policy, 39, 511, 10.1016/j.respol.2010.01.016
Arnold, 2011, The greening dutchman: Philips’ process of green flagging to drive sustainable innovations, Bus. Strateg. Environ., 20, 394, 10.1002/bse.700
Arnold, M. (2010). Corporate strategies for sustainable innovations. Facilitating Sustainable Innovation through Collaboration, Springer.
Ortega, 2014, The Science of Social Impact Innovation: How to Deliver More Impact through Innovative Business Models, Int. J. Innov. Sci., 6, 73, 10.1260/1757-2223.6.2.73
Wodzisz, 2015, Case Study of R-1234yf Refrigerant: Implications for the Framework for Responsible Innovation, Sci. Eng. Ethics, 21, 1413, 10.1007/s11948-014-9612-2
Weisenfeld, 2012, Corporate social responsibility in innovation: Insights from two cases of Syngenta’s activities in genetically modified organisms, Creat. Innov. Manag., 21, 199, 10.1111/j.1467-8691.2012.00643.x
2011, Embedding CSR as a learning and knowledge creating process: The case for SMEs in Norway, J. Manag. Dev., 30, 1067, 10.1108/02621711111182547
Eccles, 2013, The performance frontier: Innovating for a sustainable strategy, Harv. Bus. Rev., 91, 1
Andersson, 2012, A public arena for sustainable health and safety innovation: Guidelines for research and practice, Int. J. Innov. Sustain. Dev., 6, 324, 10.1504/IJISD.2012.047889
Elmquist, 2009, Sustainable development through innovative design: Lessons from the KCP method experimented with an automotive firm, Int. J. Automot. Technol. Manag., 9, 229, 10.1504/IJATM.2009.026399
Joore, 2008, The V-Cycle for system innovation translating a broad societal need into concrete product service solutions: the multifunctional centre Apeldoorn case, J. Clean. Prod., 16, 1153, 10.1016/j.jclepro.2007.08.007
Halme, 2014, Responsible Innovation Toward Sustainable Development in Small and Medium-Sized Enterprises: a Resource Perspective, Bus. Strateg. Environ., 23, 547, 10.1002/bse.1801
Spena, 2012, De CSR, innovation strategy and supply chain management: toward an integrated perspective, Int. J. Technol. Manag., 58, 83, 10.1504/IJTM.2012.045790
Halila, 2011, The development and market success of eco-innovations: A comparative study of eco-innovations and “other” innovations in Sweden, Eur. J. Innov. Manag., 14, 278, 10.1108/14601061111148807
Doran, 2012, Regulation and firm perception, eco-innovation and firm performance, Eur. J. Innov. Manag., 15, 421, 10.1108/14601061211272367
Kesidou, 2012, On the drivers of eco-innovations: Empirical evidence from the UK, Res. Policy, 41, 862, 10.1016/j.respol.2012.01.005
Thatchenkery, 2010, The road to Sustainable Value: The path-dependent construction of sustainable innovation as sociomaterial practices in the car industry, Positive Design and Appreciative Construction: From Sustainable Development to Sustainable Value, Volume 3, 99
Parry, 2012, Going green: The evolution of micro-business environmental practices, Bus. Ethics, 21, 220, 10.1111/j.1467-8608.2011.01651.x
2010, Corporate sustainability and innovation in SMEs: Evidence of themes and activities in practice, Bus. Strateg. Environ., 19, 417, 10.1002/bse.652
Harrisson, 2012, Intersectoral Alliance and Social Innovation: When Corporations Meet Civil Society, Ann. Public Coop. Econ., 83, 1, 10.1111/j.1467-8292.2011.00452.x
Kanter, 1999, From spare change to real change. The social sector as beta site for business innovation, Harv. Bus. Rev., 77, 122
Lampikoski, 2014, Green Innovation Games: Value-creation strategies for corporate sustainability, Calif. Manag. Rev., 57, 88, 10.1525/cmr.2014.57.1.88
Wilson, 2014, Social innovation and investment: The ShoreBank experience, Crit. Stud. Corp. Responsib. Gov. Sustain., 7, 65
Lettice, 2010, The social innovation process: Themes, challenges and implications for practice, Int. J. Technol. Manag., 51, 139, 10.1504/IJTM.2010.033133
Pujari, 2006, Eco-innovation and new product development: Understanding the influences on market performance, Technovation, 26, 76, 10.1016/j.technovation.2004.07.006
Bridgstock, 2010, Diversity management for innovation in social enterprises in the UK, Entrep. Reg. Dev., 22, 557, 10.1080/08985626.2010.488404
Blok, 2015, Stakeholder Engagement for Responsible Innovation in the Private Sector: Critical Issues and Management Practices, J. Chain Netw. Sci., 15, 147, 10.3920/JCNS2015.x003
Branzei, 2009, (Re)Forming Strategic Cross-Sector Partnerships: Relational Processes of Social Innovation, Bus. Soc., 49, 140
Stuermer, 2009, Extending private-collective innovation: a case study, R&D Manag., 39, 170, 10.1111/j.1467-9310.2009.00548.x
Wagner, 2009, The links of sustainable competitiveness and innovation with openness and user integration: An empirical analysis, Int. J. Innov. Sustain. Dev., 4, 314, 10.1504/IJISD.2009.033084
Balka, 2014, The effect of selective openness on value creation in user innovation communities, J. Prod. Innov. Manag., 31, 392, 10.1111/jpim.12102
Ciasullo, 2013, Sustainable value creation in SMEs: A case study, TQM J., 25, 44, 10.1108/17542731311286423
Ornetzeder, 2001, Old technology and social innovations. Inside the Austrian success story on solar water heaters, Technol. Anal. Strateg. Manag., 13, 105, 10.1080/09537320120040473
Jamali, 2011, Strategic partnerships, social capital and innovation: Accounting for social alliance innovation, Bus. Ethics, 20, 375, 10.1111/j.1467-8608.2011.01621.x
Walter, 2006, Sustainable innovation networks: An empirical study on interorganisational networks in industrial ecology, Prog. Ind. Ecol. An Int. J., 3, 431, 10.1504/PIE.2006.012270
Gawer, 2014, Innovation policy within private collectives: Evidence on 3GPP’s regulation mechanisms to facilitate collective innovation, Technovation, 34, 734, 10.1016/j.technovation.2014.07.005
2010, Diversity of eco-innovations: Reflections from selected case studies, J. Clean. Prod., 18, 1073, 10.1016/j.jclepro.2010.02.014
Koops, B.-J., Oosterlaken, I., Romijn, H., Swierstra, T., and van den Hoven, J. (2015). Natural Food: Organizing “Responsiveness” in Responsible Innovation of Food Technology. Responsible Innovation 2, Springer.
Limburg, 2014, Social Innovation through Information Provision, Human Resource Management, Social Innovation and Technology, Volume 14, 21, 10.1108/S1877-636120140000014007
Hussain, 2001, Innovation and corporate sustainability: An investigation into the process of change in the pharmaceuticals industry, Bus. Strateg. Environ., 10, 300, 10.1002/bse.300
Kinder, 2010, Social innovation in services: Technologically assisted new care models for people with dementia and their usability, Int. J. Technol. Manag., 51, 106, 10.1504/IJTM.2010.033131
Kiron, 2013, The Benefits of Sustainability-Driven Innovation, MIT Sloan Manag. Rev., 54, 69
Richter, 2013, Business model innovation for sustainable energy: German utilities and renewable energy, Energy Policy, 62, 1226, 10.1016/j.enpol.2013.05.038
Evans, 2007, Industrialization as a key element of sustainable product-service solutions, Int. J. Prod. Res., 45, 4225, 10.1080/00207540701449999
Riivari, 2013, Does it Pay to Be Ethical? Examining the Relationship Between Organisations’ Ethical Culture and Innovativeness, J. Bus. Ethics, 124, 1, 10.1007/s10551-013-1859-z
Ruppel, 2000, The relationship of communication, ethical work climate, and trust to commitment and innovation, J. Bus. Ethics, 25, 313, 10.1023/A:1006290432594
Halme, 2013, Scarcity or abundance? Examination of resources behind responsible innovation in small enterprises, Acad. Manag. Proc., 2013, 12877, 10.5465/ambpp.2013.42
Scholten, 2015, Responsible Innovation among Academic Spin-Offs: How Responsible Practices Help Developing Absorptive Capacity, J. Chain Netw. Sci., 15, 165, 10.3920/JCNS2015.x005
Ketata, 2014, The role of internal capabilities and firms’ environment for sustainable innovation: Evidence for Germany, R&D Manag., 45, 60, 10.1111/radm.12052
Ziv, N.D. (2008, January 27–31). An exploration on community-based innovation: Indaba music as a case in point. Proceedings of the Portland International Conference on Management of Engineering & Technology, PICMET 2008, Cape Town, South Africa.
Arentshorst, M.E., Broerse, J.E.W., Roelofsen, A., and de Cock Buning, T. (2014). Towards responsible neuroimaging applications in health care: Guiding visions of scientists and technology developers. Responsible Innovation 1: Innovative Solutions for Global Issues, Springer.
Flipse, 2013, Midstream modulation in biotechnology industry: Redefining what is “part of the job” of researchers in industry, Sci. Eng. Ethics, 19, 1141, 10.1007/s11948-012-9411-6
Foley, 2016, Towards an alignment of activities, aspirations and stakeholders for responsible innovation, J. Responsible Innov., 3, 209, 10.1080/23299460.2016.1257380
Iatridis, K., and Schroeder, D. (2016). Applying Corporate Responsibility Tools to Responsible Research and Innovation. Responsible Research and Innovation in Industry, Springer. Springer Briefs in Research and Innovation Governance.
Res-AGorA (2016). Navigating Towards Shared Responsibility in Research and Innovation Approach, Process and Results of the Res-AGorA Project, Fraunhofer Institute for Systems and Innovation Research ISI.
Schrammel, M., Hofer, M., Marschalek, I., Unterfrauner, E., Voigt, C., Schuch, K., and Siller, C. (2017, May 03). D.5.3—Validation Report on the RRI Toolkit. Available online: https://www.rri-tools.eu/documents/10184/107098/RRITools_D5+3-Validation+Report+on+the+RRI+Toolkit.pdf/0dbb3404-814f-4bdf-adba-271cc60238b3.
Porcari, A., Borsella, E., and Mantovani, E. (2015). Responsible-Industry: A Framework for Implementing Responsible Research and Innovation in ICT for an Ageing Society, Italian Association for Industrial Research.
Pandza, 2013, Strategic and ethical foundations for responsible innovation, Res. Policy, 42, 1112, 10.1016/j.respol.2013.02.007
Schumacher, 2013, Institutionalizing Ethical Innovation in Organizations: An Integrated Causal Model of Moral Innovation Decision Processes, J. Bus. Ethics, 113, 15, 10.1007/s10551-012-1277-7
Zahra, 2009, A typology of social entrepreneurs: Motives, search processes and ethical challenges, J. Bus. Ventur., 24, 519, 10.1016/j.jbusvent.2008.04.007
van den Hoven, J., Doorn, N., Swierstra, T., Koops, B.-J., and Romijn, H. (2014). Responsible Innovation 1, Springer.
Mulgan, G., Tucker, S., Ali, R., and Sanders, B. (2017, May 03). Social Innovation: What It Is, Why It Matters and How It Can Be Accelerated. Available online: http://eureka.sbs.ox.ac.uk/761/1/Social_Innovation.pdf.
Charter, M., and Clark, T. (2017, May 03). Sustainable Innovation: Key Conclusions from Sustainable Innovation Conferences 2003–2006 Organised by the Centre for Sustainable Design. Available online: http://cfsd.org.uk/Sustainable%20Innovation/Sustainable_Innovation_report.pdf.
Mulgan, 2006, The Process of Social Innovation, Innov. Technol. Gov. Glob., 1, 145
Sharra, R., and Nyssens, M. (2017, May 03). Social Innovation: An Interdisciplinary and Critical Review of the Concept. Available online: http://farm.tudor.lu/sites/default/files/2009_SI_anInterdisciplinary%26CriticalReviewofConcept_Sharra-Nyssens.pdf.
Boons, 2013, Sustainable innovation, business models and economic performance: An overview, J. Clean. Prod., 45, 1, 10.1016/j.jclepro.2012.08.013
Dawson, 2010, Understanding social innovation: A provisional framework, Int. J. Technol. Manag., 51, 9, 10.1504/IJTM.2010.033125
Chalmers, 2013, Social innovation: An exploration of the barriers faced by innovating organizations in the social economy, Local Econ., 28, 17, 10.1177/0269094212463677
Boons, 2013, Business models for sustainable innovation: State-of-the-art and steps towards a research agenda, J. Clean. Prod., 45, 9, 10.1016/j.jclepro.2012.07.007
Draper, S. (2013). Creating the Big Shift: System Innovation for Sustainability, Forum for the Future. Available online: https://www.forumforthefuture.org/sites/default/files/images/Forum/Documents/SI%20document%20v4.2%20web%20spreads_1.pdf.