Does the service quality of urban public transport enhance sustainable mobility?

Journal of Cleaner Production - Tập 174 - Trang 1566-1587 - 2018
Roberta Guglielmetti Mugion1, Martina Toni1, Hendry Raharjo2, Laura Di Pietro1, Samuel Petros Sebathu3
1Department of Business Studies, University of Roma Tre, Via Silvio D'Amico, 77 00145, Rome, Italy
2Division of Service Management and Logistics, Department of Technology Management and Economics, Chalmers University of Technology, Gothenburg 41296, Sweden
3CTF, Service Research Centre SAMOT, Service and Marketing Oriented Transport Research, Karlstad University, Karlstad, Sweden

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