Interactive or interruptive? Instant messaging at work

Decision Support Systems - Tập 52 - Trang 61-72 - 2011
Carol X.J. Ou1, Robert M. Davison2
1Department of Information Management, Tilburg University, Tilburg, The Netherlands
2Department of Information Systems, City University of Hong Kong, Tat Chee Avenue, Kowloon, Hong Kong

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