Akao Y., 1991, Hoshin kanri: Policy deployment for successful TQM
Award Criteria., 1994, Malcolm Baldrige National Quality Award
Astley W. G., 1992, Organization Science, 3, 443, 10.1287/orsc.3.4.443
Bardwick J. M., 1986, The plateauing trap
Barley S. R., 1988, Administrative Science Quarterly, 33, 24, 10.2307/2392854
Bass B. M., 1985, Leadership and performance beyond expectations
Belohlav J. A., 1993, Quality Progress, 26, 119
Belohlav J. A., 1993, California Management Review, 35, 55, 10.2307/41166743
Berlinger L. R., 1988, Productivity in organizations: New perspectives from industrial and organizational psychology, 219
Blackburn R., 1993, Academy of Management Executive, 7, 49
Boje D. M., 1993, Paper presented at the Annual Meeting of the International Academy of Business Disciplines
Borys B., 1939, Academy of Management Review, 14, 234, 10.5465/amr.1989.4282106
Bourgeois L. I., 1984, Strategic Management Journal, 5, 241, 10.1002/smj.4250050305
Bowen D. E., 1986, Human Resource Management, 25, 371, 10.1002/hrm.3930250304
Bowen D. E., 1986, Academy of Management Review, 11, 428, 10.5465/amr.1986.4283519
Bowen D. E., 1992, Organizational Dynamics, 29, 10.1016/0090-2616(92)90073-V
Bowen D. E., 1992, Sloan Management Review, 33, 31
Bowen D. E., 1991, Academy of Management Executive, 5, 35, 10.5465/AME.1991.4274747
Bowen D. E., 1988, Research in organizational behavior, 10, 43
Bowen D. E., 1989, Academy of Management Review, 14, 75, 10.5465/amr.1989.4279005
Burns J. M., 1978, Leadership
Buzzell R. D., 1987, The PIMS principles
Cardy R. L., 1993, Human resource management in a total quality organizational environment: Shifting from a traditional to a TQHRM approach
Chase R. B., 1978, Harvard Business Review, 56, 137
Chase R. B., 1981, Operations Research, 29, 698, 10.1287/opre.29.4.698
Chase R. B., 1989, Harvard Business Review, 67, 61
Chatman J. A., 1989, Academy of Management Review, 14, 333, 10.5465/amr.1989.4279063
Ciampa D., 1992, Total quality: A user's guide for implementation
Conger J. A., 1988, Academy of Management Review, 13, 471, 10.5465/amr.1988.4306983
Cool K., 1993, Strategic Management Journal, 14, 47, 10.1002/smj.4250140106
Cotton J. L., 1988, Academy of Management Review, 13, 8, 10.5465/amr.1988.4306768
Crosby P. B., 1979, Quality is free: The art of making quality certain
Daft R. L., 1986, Management Science, 32, 554, 10.1287/mnsc.32.5.554
Daft R. L., 1988, Strategic Management Journal, 9, 129
Daft R. L., 1984, Academy of Management Review, 9, 284, 10.5465/amr.1984.4277657
Danet B., 1981, Handbook of organizational design, 382
Dean J. W., 1994, Total quality: Management, organization, and strategy
Deming W. E., 1986, Out of the crisis
DiMaggio P. J., 1983, American Sociological Review, 48, 147, 10.2307/2095101
Dobbins G. H., 1991, Research in personnel and human resource management, 4, 1
Driver M. J., 1988, International Review of Psychology, 295
Egelhoff W. G., 1982, Administrative Science Quarterly, 27, 435, 10.2307/2392321
Egelhoff W. G., 1993, Strategic Management Journal, 34, 37
Eisenhardt K. M., 1989, Academy of Management Journal, 32, 543, 10.2307/256434
Eisenhardt K. M., 1992, Strategic Management Journal, 13, 17, 10.1002/smj.4250130904
Ernst & Young and American Quality Foundation., 1992, International quality study: Top line findings
Feldman M. A., 1981, Administrative Science Quarterly, 26, 171, 10.2307/2392467
Floyd S. W., 1992, Academy of Management Executive, 6, 27
Fombrun C. J., 1984, Strategic human resource management
Fredrickson J. W., 1984, Academic of Management Journal, 27, 445, 10.2307/256039
Fredrickson J. W., 1989, Academy of Management Journal, 32, 516, 10.2307/256433
Galbraith J. R., 1977, Organization design
Gales L., 1991, Journal of Engineering and Technology Management, 9, 303, 10.1016/0923-4748(92)90020-6
Garvin D. A., 1991, Harvard Business Review, 69, 80
Guth W., 1986, Strategic Management Journal, 7, 313, 10.1002/smj.4250070403
Hackman I. R., 1980, Wort redesign
Hall D. T., 1990, Academy of Management Executive, 4, 7, 10.5465/AME.1990.4274650
Hall R., 1993, Strategic Management Journal, 14, 607, 10.1002/smj.4250140804
Hambrick D. C., 1994, Academy of Management Review, 19, 11
Hammer M., 1993, Reengineering the corporation: A manifesto for business revolution
Hannan M. T., 1984, American Sociological Review, 49, 149, 10.2307/2095567
Hart C., 1991, Human Resource Management, 30, 433, 10.1002/hrm.3930300402
Hauser J. R., 1988, Harvard Business Review, 66, 63
Hetrick W. P., 1992, Journal of Organizational Change Management, 5, 48, 10.1108/09534819210010971
Hill C. W. L., 1990, Academy of Management Review, 15, 500, 10.5465/amr.1990.4309111
Hrebeniak L., 1984, Implementing strategy
Iaffaldano M. T., 1985, Psychological Bulletin, 97, 251, 10.1037/0033-2909.97.2.251
Imai M., 1986, Kaizen: The key to Japan's competitive success
Juran J. A. M., 1989, Juran on leadership for quality
Kerr S., 1978, Organizational Behavior and Human Decision Processes, 22, 375, 10.1016/0030-5073(78)90023-5
Ketchen D. J., 1993, Academy of Management Journal, 36, 1278, 10.2307/256812
King B., 1989, Hoshin planning: The developmental approach
Langley A., 1989, Administrative Science Quarterly, 34, 598, 10.2307/2393569
Lawler E. E., 1988, Academy of Management Executive, 2, 197, 10.5465/AME.1988.4277254
Lawler E. E., 1994, Academy of Management Executive, 8, 68
Lawler E. E., 1992, Employee involvement and total quality management
Lewis P., 1990, Strategic Management Journal, 11, 385, 10.1002/smj.4250110505
Likert R., 1967, The human organization
Lord R. G., 1990, Academy of Management Review, 15, 9, 10.5465/amr.1990.4308219
March J. G., 1976, Ambiguity and choice in organizations
March J. G., 1958, Organizations
Mayo G. E., 1933, The human problems of an industrial society, 2
McCann J. E., 1981, Handbook of organizational design, 2, 60
McGregor D., 1960, The human side of enterprise
Meyer J. W., 1977, American Journal of Sociology, 83, 340, 10.1086/226550
Miles R., 1978, Organizational strategy, structure and process
Miller D., 1983, Strategic Management Journal, 4, 221, 10.1002/smj.4250040304
Mills P. K., 1986, Managing service industries
Mills P. K., 1983, Academy of Management Review, 8, 301, 10.5465/amr.1983.4284740
Mills P. K., 1986, Academy of Management Review, 11, 726
Nayyar Y. R., 1990, Strategic Management Journal, 11, 513, 10.1002/smj.4250110703
Oliver R. L., 1993, Advances in services marketing and management, 2, 65
Parkhe A., 1993, Academy of Management Journal, 36, 794, 10.2307/256759
Pasmore W., 1982, Human Relations, 35, 1179, 10.1177/001872678203501207
Pelz D. C., 1978, Major social issues: A multidisciplinary view, 346
Peters T. J., 1982, In search of excellence
Pettigrew A., 1973, The politics of organizational decision making
Pfeffer J., 1977, Academy of Management Review, 2, 104, 10.5465/amr.1977.4409175
Pfeffer J., 1981, Power in organizations
Pfeffer J., 1978, The external control of organizations: A resource dependence perspective
Phillips L. W., 1983, Journal of Marketing, 47, 26, 10.2307/1251491
Podsakoff P. M., 1982, Academy of Management Journal, 25, 810
Porter M. E., 1985, Competitive advantage: Creating and sustaining superior performance
Prahalad C. K., 1990, Harvard Business Review, 68, 79
Rafaeli A., 1989, Journal of Applied Psychology, 74, 385, 10.1037/0021-9010.74.3.385
Rafaeli A., 1989, Academy of Management Journal, 32, 245, 10.2307/256362
Rafaeli A., 1990, Academy of Management Journal, 33, 623, 10.2307/256584
Rice R. E., 1991, Administrative Science Quarterly, 36, 219, 10.2307/2393354
Ring D. S., 1992, Strategic Management Journal, 13, 483, 10.1002/smj.4250130702
Robinson J. D., 1991, Harvard Business Review, 69, 94
Rynes S., 1990, Personnel Psychology, 43, 13, 10.1111/j.1744-6570.1990.tb02004.x
Salancik G. R., 1978, Administration Science Quarterly, 23, 224, 10.2307/2392563
Schlesinger L. A., 1991, Human Resource Planning, 14, 141
Schneider B., 1985, Journal of Applied Psychology, 70, 423, 10.1037/0021-9010.70.3.423
Schneider B., 1992, Research in personnel and human resources management, 1
Schneider B., 1980, Administrative Science Quarterly, 25, 252, 10.2307/2392454
Schoemaker P. J. H., 1992, Sloan Management Review, 34, 67
Schonberger R. J., 1992, Academy of Management Executive, 6, 80
Schonberger R. I., 1992, Organizational Dynamics, 16, 10.1016/0090-2616(92)90072-U
Schuler R. S., 1991, Human Resource Planning, 14, 191
Schweiger D. M., 1989, Academy of Management Journal, 32, 745, 10.2307/256567
Scott W. R., 1987, Administrative Science Quarterly, 32, 493, 10.2307/2392880
Skivington J. E., 1991, Journal of Management Studies, 28, 45, 10.1111/j.1467-6486.1991.tb00270.x
Smith K. G., 1991, Academy of Management Journal, 34, 60, 10.2307/256302
Snell S. A., 1992, Academy of Management Journal, 35, 467, 10.2307/256484
Snell S. A., Academy of Management Journal, 37
Stalk G., 1990, Competing against time; How time-based competition is reshaping global markets
Stewart T. A., 1993, Fortune, 41
Taylor F. W., 1911, The principles of scientific management
Thomas J. B., 1993, Academy of Management Journal, 36, 239, 10.2307/256522
Thomas K. W., 1990, Academy of Management Review, 15, 666
Tichy N. M., 1986, The transformational leader
Tornow W. W., 1991, Human Resource Planning, 14, 105
Trist E., 1952, Human Relations, 4, 3, 10.1177/001872675100400101
Ulrich D., 1989, Sloan Management Review, 30, 19
Williamson O. E., 1985, The economic institutions of capitalism
Wright P. M., 1992, Journal of Management, 18, 295, 10.1177/014920639201800205
Zalesny M. D., 1990, Organizational Behavior and Human Decision Processes, 47, 205, 10.1016/0749-5978(90)90037-A
