Opportunities and risks of software-as-a-service: Findings from a survey of IT executives

Ajzen, 1980 Alsudairi, 2010, A multi-disciplinary profile of IS/IT outsourcing research, Journal of Enterprise Information Management, 23, 215, 10.1108/17410391021019787 Apte, 1997, IS outsourcing practices in the USA, Japan and Finland: a comparative study, Journal of Information Technology, 12, 289, 10.1080/026839697345017 Armbrust, 2010, A view of cloud computing, Communications of the ACM, 53, 50, 10.1145/1721654.1721672 Bahli, 2003, The Information Technology outsourcing risk: a transaction cost and agency theory-based perspective, Journal of Information Technology, 18, 211, 10.1080/0268396032000130214 Barthélemy, 2001, The hidden costs of IT outsourcing, Sloan Management Review, 42, 60 Benlian, 2009, Drivers of SaaS-adoption: an empirical study of different application types, Business & Information Systems Engineering, 1, 357, 10.1007/s12599-009-0068-x Bettman, 1973, Perceived risk and its components: a model and empirical test, Journal of Marketing Research, 10, 184, 10.2307/3149824 Chin, 1998, The Partial Least Squares approach for structural equation modelling, 295 Choudhary, 2007, Comparison of software quality under perpetual licensing and software as a service, Journal of Management Information Systems, 24, 141, 10.2753/MIS0742-1222240206 Chwelos, 2001, Research report: empirical test of an EDI adoption model, Information Systems Research, 12, 304, 10.1287/isre.12.3.304.9708 Cunningham, 1967, The major dimensions of perceived risk, 102 Currie, 2004, Customer evaluation of application services provisioning in five vertical sectors, Journal of Information Technology, 19, 39, 10.1057/palgrave.jit.2000006 Cusumano, 2010, Cloud computing and SaaS as new computing platforms, Communications of the ACM, 53, 27, 10.1145/1721654.1721667 Daft, 1989 Dibbern, 2004 Dibbern, 2004, Information systems outsourcing: a survey and analysis of the literature, ACM SIGMIS Database, 35, 6, 10.1145/1035233.1035236 DiMaggio, 1983, The iron cage revisited: institutional isomorphism and collective rationality in organizational fields, American Sociological Review, 48, 147, 10.2307/2095101 Earl, 1996, The risks of outsourcing IT, Sloan Management Review, 37, 26 Emerson, 1976, Social exchange theory, Annual Review of Sociology, 2, 335, 10.1146/annurev.so.02.080176.002003 Featherman, 2003, Predicting e-services adoption: a perceived risk facets perspective, International Journal of Human Computer Studies, 59, 451, 10.1016/S1071-5819(03)00111-3 Fishbein, 1975 Gee-Woo, 2005, Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological forces, and organizational climate, MIS Quarterly, 29, 87, 10.2307/25148669 Gewald, 2009, Risks and benefits of business process outsourcing: a study of transaction services in the German banking industry, Information and Management, 46, 249, 10.1016/j.im.2009.03.002 Gewald, 2006, The influence of perceived risks on banking managers' intention to outsource business processes — a study of the German banking and finance industry, Journal of Electronic Commerce Research, 7, 78 Gonzalez, 2006, Information systems outsourcing: a literature analysis, Information Management, 43, 821, 10.1016/j.im.2006.07.002 Gonzalez, 2009, Information systems outsourcing reasons and risks: an empirical study, International Journal of Social Sciences, 4, 180 Grant, 1991, The resource-based theory of competitive advantage: implications for strategy formulation, California Management Review, 33, 114, 10.2307/41166664 Günther, 2001, Application service providers: supply, demand and long-term perspectives, Wirtschaftsinformatik, 43, 555, 10.1007/BF03250818 Harrison, 1997, Executive decisions about adoption of information technology in small business: theory and empirical tests, Information Systems Research, 8, 171, 10.1287/isre.8.2.171 Hart, 1988, Incomplete contracts and the theory of the firm, Journal of Law, Economics, & Organization, 4, 119 Hasan, 2001, Support for the sense-making activity of managers, Decision Support Systems, 31, 71, 10.1016/S0167-9236(00)00120-2 Hirschheim, 2000, The myths and realities of information technology outsourcing, Communications of the ACM, 43, 99, 10.1145/328236.328112 Howard, 1988, Decision analysis: practice and promise, Management Science, 34, 679, 10.1287/mnsc.34.6.679 Jayatilaka, 2003, Determinants of ASP choice: an integrated perspective, European Journal of Information Systems, 12, 210, 10.1057/palgrave.ejis.3000466 Jensen, 1976, Theory of the firm: managerial behavior, agency costs and ownership structure, Journal of Financial Economics, 3, 305, 10.1016/0304-405X(76)90026-X Jurison, 1995, The role of risk and return in information technology outsourcing decisions, Journal of Information Technology, 10, 239, 10.1057/jit.1995.27 Kauffman, 2008, Risk management of contract portfolios in IT services: the profit-at-risk approach, Journal of Management Information Systems, 25, 17, 10.2753/MIS0742-1222250102 Kern, 2002, Exploring ASP as sourcing strategy: theoretical perspectives, propositions for practice, The Journal of Strategic Information Systems, 11, 153, 10.1016/S0963-8687(02)00004-5 Kern, 2002 Kern, 2002, Application service provision: risk assessment and mitigation, MIS Quarterly Executive, 1, 113 Kim, 2008, A trust-based consumer decision-making model in electronic commerce: the role of trust, perceived risk, and their antecedents, Decision Support Systems, 44, 544, 10.1016/j.dss.2007.07.001 Kumar, 1993, Conducting interorganizational research using key informants, The Academy of Management Journal, 36, 1633, 10.2307/256824 Lacity, 1993, The information systems outsourcing bandwagon, Sloan Management Review, 35, 73 Lacity, 1998, An empirical investigation of Information Technology sourcing practices: lessons from experience, MIS Quarterly, 22, 363, 10.2307/249670 Lacity, 1995, IT outsourcing: maximize flexibility and control, Harvard Business Review, 73, 84 Lacity, 2009, A review of the IT outsourcing literature: insights for practice, The Journal of Strategic Information Systems, 18, 130, 10.1016/j.jsis.2009.06.002 Levina, 2003, From the vendor's perspective: exploring the value proposition in information technology outsourcing, MIS Quarterly, 27, 331, 10.2307/30036537 Loh, 1995, An empirical study of Information Technology outsourcing: benefits, risks, and performance implications, 277 Machina, 1987, Decision-making in the presence of risk, Science, 236, 537, 10.1126/science.236.4801.537 Marston, 2011, Cloud computing — the business perspective, Decision Support Systems, 51, 176, 10.1016/j.dss.2010.12.006 Mertz, 2009 Peter, 1976, An investigation of perceived risk at the brand level, Journal of Marketing Research, 13, 184, 10.2307/3150856 Pettey Pfeffer, 1978 Pinsonneault, 1993, Survey research methodology in management information systems: an assessment, Journal of Management Information Systems, 10, 75, 10.1080/07421222.1993.11518001 Podsakoff, 2003, Common method biases in behavioral research: a critical review of the literature and recommended remedies, The Journal of Applied Psychology, 88, 879, 10.1037/0021-9010.88.5.879 Poppo, 1998, Testing alternative theories of the firm: transaction cost, knowledge-based, and measurement explanations for make-or-buy decisions in information services, Strategic Management Journal, 19, 853, 10.1002/(SICI)1097-0266(199809)19:9<853::AID-SMJ977>3.0.CO;2-B Qureshi, 2009, Assessing between-group differences in information systems research: a comparison of covariance- and component-based SEM, MIS Quarterly, 33, 197, 10.2307/20650285 Rai, 2006, The growth of interest in services management: opportunities for Information Systems scholars, Information Systems Research, 17, 327, 10.1287/isre.1060.0108 Simon, 1960 Singh, 2004, Rental software valuation in IT investment decisions, Decision Support Systems, 38, 115, 10.1016/S0167-9236(03)00081-2 Smith, 1992, Towards a theory of managerial problem solving, Decision Support Systems, 8, 29, 10.1016/0167-9236(92)90035-N Straub, 1989, Validating instruments in MIS research, MIS Quarterly, 13, 147, 10.2307/248922 Susarla, 2003, Understanding the service component of application service provision: an empirical analysis of satisfaction with ASP services, MIS Quarterly, 27, 91, 10.2307/30036520 Susarla, 2009, A transaction cost perspective of the "software as a service" business model, Journal of Management Information Systems, 26, 205, 10.2753/MIS0742-1222260209 Teng, 1995, Decisions to outsource information systems functions: testing a strategy-theoretic discrepancy model, Decision Sciences, 26, 75, 10.1111/j.1540-5915.1995.tb00838.x Valacich, 2009, Understanding risk-taking behavior of groups: a "decision analysis" perspective, Decision Support Systems, 46, 902, 10.1016/j.dss.2008.12.003 Valente, 2007, The evolution of web-based optimisation: from ASP to e-services, Descision Support Systems, 43, 1096, 10.1016/j.dss.2005.07.003 Van de Ven, 2007 Venkatesh, 2001, A longitudinal investigation of personal computers in homes: adoption determinants and emerging challenges, MIS Quarterly, 25, 71, 10.2307/3250959 Whitten, 2010, The strategic choice to continue outsourcing, switch vendors, or backsource: do switching costs matter?, Information and Management, 47, 167, 10.1016/j.im.2010.01.006 Willcocks, 1993, Market as opportunity? Case studies in outsourcing information technology and services, The Journal of Strategic Information Systems, 2, 223, 10.1016/0963-8687(93)90029-A Willcocks, 1996, To outsource IT or not? Recent research on economics and evaluation practice, European Journal of Information Systems, 5, 143, 10.1057/ejis.1996.21 Williamson, 1981, The economics of organization: the transaction cost approach, The American Journal of Sociology, 87, 548, 10.1086/227496 Xin, 2008, Software-as-a-service model: elaborating client-side adoption factors Youseff, 2008, Toward a unified ontology of cloud computing, 1