Examining the relationship between tourist motivation and satisfaction by two competing methods
Tài liệu tham khảo
Alegre, 2009, Analysing the effect of satisfaction and previous visits on tourist intentions to return, European Journal of Marketing, 43, 670, 10.1108/03090560910946990
Anderson, 1988, Structural equation modelling in practice: A review and recommended two-step approach, Psychological Bulletin, 103, 411, 10.1037/0033-2909.103.3.411
Awaritefe, 2004, Motivation and other considerations in tourist destination choice: A case study of Nigeria, Tourism Geographies, 6, 303, 10.1080/1461668042000249638
Babin, 1998, The nature an updated of satisfaction: Examination and analysis, Journal of Business Research, 41, 127, 10.1016/S0148-2963(97)00001-5
Battour, 2012, The mediating role of tourist satisfaction: A study of Muslim tourists in Malaysia, Journal of Travel & Tourism Marketing, 29, 279, 10.1080/10548408.2012.666174
Beard, 1983, Measuring leisure motivation, Journal of Leisure Research, 75, 219, 10.1080/00222216.1983.11969557
Bigné, 2005, The theme park experience: An analysis of pleasure, arousal and satisfaction, Tourism Management, 26, 833, 10.1016/j.tourman.2004.05.006
Biswas, 2008, Confirmatory factor analysis of Iso Ahola's motivational theory: An application of structural equation modeling, 177
del Bosque, 2008, Tourist satisfaction: A cognitive-affective model, Annals of Tourism Research, 35, 551, 10.1016/j.annals.2008.02.006
Bowen, 2002, Reflections on tourist satisfaction research: Past, present and future, Journal of Vacation Marketing, 8, 297, 10.1177/135676670200800401
den Breejen, 2007, The experiences of long distance walking: A case study of the west highland way in Scotland, Tourism Management, 28, 1417, 10.1016/j.tourman.2006.12.004
Bright, 2008, Motivations, attitudes, and beliefs, 239
Bultena, 1969, Satisfaction in camping: A conceptualization and guide to social research, Journal of Leisure Research, 1, 348, 10.1080/00222216.1969.11969749
Caber, 2016, Push or pull? Identifying rock climbing tourists' motivations, Tourism Management, 55, 74, 10.1016/j.tourman.2016.02.003
Castaňo, 2003, Aproximación psicosocial a la motivación turística: Variables implicadas en la elección de Madrid como destino, Estudios Turísticos, 158, 5
Correia, 2013, From tourist motivations to tourist satisfaction, International Journal of Culture, Tourism and Hospitality Research, 7, 411, 10.1108/IJCTHR-05-2012-0022
Dann, 1977, Anomie, ego-enhancement and tourism, Annals of Tourism Research, 4, 184, 10.1016/0160-7383(77)90037-8
Dann, 1981, Tourist motivation an appraisal, Annals of Tourism Research, 8, 187, 10.1016/0160-7383(81)90082-7
Devesa, 2010, The role of motivation in visitor satisfaction: Empirical evidence in rural tourism, Tourism Management, 31, 547, 10.1016/j.tourman.2009.06.006
Engel, 1968
Fluker, 2000, Needs, motivations, and expectations of a commercial whitewater rafting experience, Journal of Travel Research, 38, 380, 10.1177/004728750003800406
Hair, 1998
Herzberg, 1968, One more time: How do you motivate employees?, Harvard Business Review, 46, 53
Hsu, 2010, Expectation, motivation, and attitude: A tourist behavioral model, Journal of Travel Research, 49, 282, 10.1177/0047287509349266
Huang, 2009, Effects of travel motivation, past experience, perceived constraint, and attitude on revisit intention, Journal of Travel Research, 48, 29, 10.1177/0047287508328793
Huang, 2014, Impressions of liusanjie: A study of motivation, theatrical performance evaluation, and satisfaction, Current Issues in Tourism, 17, 280, 10.1080/13683500.2012.733355
Hui, 2007, Tourists' satisfaction, recommendation and revisiting Singapore, Tourism Management, 28, 965, 10.1016/j.tourman.2006.08.008
Hurlbert, 1991, Social networks, social circles, and job satisfaction, Work and Occupations, 18, 415, 10.1177/0730888491018004003
Iacobucci, 2010, Structural equations modeling: Fit Indices, sample size, and advanced topics, Journal of Consumer Psychology, 20, 90, 10.1016/j.jcps.2009.09.003
Inui, 2004, An exploratory motivational study of Japanese adventure based tourism, e-Review of Tourism Research (eRTR), 2, 70
Iso-Ahola, 1982, Toward a social psychological theory of tourism motivation: A rejoinder, Annals of Tourism Research, 9, 256, 10.1016/0160-7383(82)90049-4
Kao, 2008, Motivations and satisfactions of Taiwanese tourists who visit Australia, Journal of Travel & Tourism Marketing, 24, 17, 10.1300/J073v24n01_02
Kay, 2003, Consumer motivation in a tourism Context: Continuing the work of Maslow, Rokeach, Vroom, Deci, haley and others, 600
Khuong, 2014, The influences of push and pull factors on the international leisure tourists' return intention to Ho Chi Minh city, Vietnam -A mediation analysis of destination satisfaction, International Journal of Trade, Economics and Finance, 5, 490, 10.7763/IJTEF.2014.V5.421
LaTour, 1979, Conceptual and methodological issues in consumer satisfaction research, Vol. 6, 31
Lee, 2010, A structural model to examine how destination image, attitude, and motivation affect the future behavior of tourists, Leisure Sciences, 31, 215, 10.1080/01490400902837787
Lee, 2013, Examining how attending motivation and satisfaction affects the loyalty for attendees at aboriginal festivals, International Journal of Tourism Research, 15, 18, 10.1002/jtr.867
Lee, 2014, The influence of volunteer motivation on satisfaction, attitudes, and support for a mega-event, International Journal of Hospitality Management, 40, 37, 10.1016/j.ijhm.2014.03.003
Li, 2010, A missing link in understanding revisit intention—the role of motivation and image, Journal of Travel & Tourism Marketing, 27, 335, 10.1080/10548408.2010.481559
Maslow, 1943, A theory of human motivation, Psychological Review, 50, 370, 10.1037/h0054346
Maslow, 1970
McClelland, 1955
Meng, 2008, Measuring tourist satisfaction by attribute and motivation: The case of a nature-based resort, Journal of Vacation Marketing, 14, 41, 10.1177/1356766707084218
Mill, 1998
Mittal, 1998, The asymmetric impact of negative and positive attribute-level performance on overall satisfaction and repurchase intentions, Journal of Marketing, 62, 33, 10.1177/002224299806200104
Mohammad, 2010, An analysis of push and pull travel motivations of foreign tourists to Jordan, International Journal of Business and Management, 5, 41
Mohsin, 2008, Analysis of Chinese travellers' attitudes toward holidaying in New Zealand: The impact of socio-demographic variables, Journal of Hospitality & Leisure Marketing, 16, 21, 10.1080/10507050802096794
Murphy, 2007, Linking travel motivation, tourist self-image and destination brand personality, Journal of Travel & Tourism Marketing, 22, 45, 10.1300/J073v22n02_04
Murray, 1938
Nowacki, 2009, Quality of visitor attractions, satisfaction, benefits and behavioural intentions of visitors: Verification of a model, International Journal of Tourism Research, 11, 297, 10.1002/jtr.689
Oh, 1997, Customer satisfaction and service quality: A critical review of the literature and research implications for the hospitality industry, Hospitality Research Journal, 20, 35
Oliver, 1980, A cognitive model of the antecedents and consequences of satisfaction decisions, Journal of Marketing Research, 17, 460, 10.1177/002224378001700405
Oliver, 1981, Measurement and evaluation of satisfaction processes in retail settings, Journal of Retailing, 57, 25
Oliver, 1989, Equity and disconfirmation perceptions as influences on merchant and product satisfaction, Journal of Consumer Research, 16, 372, 10.1086/209223
Pan, 2007, Mountain areas and visitor usage-motivations and determinants of satisfaction: The case of Pirongia Forest Park, New Zealand, Journal of Sustainable Tourism, 15, 288, 10.2167/jost662.0
Pearce, 1993, Fundamental of tourist motivation, 113
Pincus, 2004, The consequences of unmet needs: The evolving role of motivation in consumer research, Journal of Consumer Behaviour, 3, 375, 10.1002/cb.149
Pizam, 1999, Customer satisfaction and its measurement in hospitality enterprises, International Journal of Contemporary Hospitality Management, 11, 326, 10.1108/09596119910293231
Pizam, 1978, Dimensions of tourist satisfaction with destination area, Annals of Tourism Research, 5, 314, 10.1016/0160-7383(78)90115-9
Prebensen, 2010, Tourist motivation with sun and sand destinations: Satisfaction and the WOM-effect, Journal of Travel & Tourism Marketing, 27, 858, 10.1080/10548408.2010.527253
Qiao, 2008, Study on Chinese tourists' motivation and satisfaction to visit South Korea, International Journal of Tourism Science, 8, 17, 10.1080/15980634.2008.11434602
Ross, 1991, Sightseeing tourists' motivation and satisfaction, Annals of Tourism Research, 18, 226, 10.1016/0160-7383(91)90006-W
Ryan, 1998, Application of leisure motivation scale to tourism, Annals of Tourism Research, 25, 169, 10.1016/S0160-7383(97)00066-2
Savinovic, 2012, Audience members' motivation, satisfaction, and intention to re-visit an ethnic minority cultural festival, Journal of Travel & Tourism Marketing, 29, 682, 10.1080/10548408.2012.720154
Schofield, 2007, Visitor motivation, satisfaction and behavioural intention: The 2005 Naadam Festival, Ulaanbaatar, International Journal of Tourism Research, 9, 329, 10.1002/jtr.638
Severt, 2007, Examining the motivation, perceived performance, and behavioral intentions of convention attendees: Evidence from a regional conference, Tourism Management, 28, 399, 10.1016/j.tourman.2006.04.003
Shimp, 1987, Consumer ethnocentrism: Construction and validation of the CETSCALE, Journal of Marketing Research, 24, 280, 10.1177/002224378702400304
Snepenger, 2006, Modelling Iso-Ahola’s motivation theory in the tourism context, Journal of Travel Research, 45, 140, 10.1177/0047287506291592
Tang, 2014, Travel motivation, destination image and visitor satisfaction of international tourists after the 2008 wenchuan earthquake: A structural modelling approach, Asia Pacific Journal of Tourism Research, 19, 1260, 10.1080/10941665.2013.844181
Thomas, 1998, Assessing leisure motivators and satisfaction of international Elderhostel participants, Journal of Travel & Tourism Marketing, 7, 31, 10.1300/J073v07n01_03
Tian-Cole, 2003, A conceptualization of the relationships between service quality and visitor satisfaction, and their links to destination selection, Leisure Studies, 22, 65, 10.1080/02614360306572
Vargo, 2007, Satisfiers, dissatisfiers, criticals, and neutrals: A review of their relative effects on customer (dis)satisfaction, Academy of Marketing Science Review, 11, 1
Vroom, 1964
Wolfe, 2004, An application of the social psychological model of tourism motivation, International Journal of Hospitality & Tourism Administration, 5, 29, 10.1300/J149v05n01_02
Woodruff, 1983, Modeling consumer satisfaction processes using experience-based norms, Journal of Marketing Research, 20, 296, 10.1177/002224378302000308
Wu, 2011, The relationship between white-water rafting experience formation and customer reaction: A flow theory perspective, Tourism Management, 32, 317, 10.1016/j.tourman.2010.03.001
Yoon, 2005, An examination of the effects of motivation and satisfaction on destination loyalty: A structural model, Tourism Management, 26, 45, 10.1016/j.tourman.2003.08.016
Yusof, 2009, Exploring small-scale sport event tourism in Malaysia, Research Journal of International Studies, 9, 47
Zanoli, 2002, Consumer motivations in the purchase of organic food, British Food Journal, 104, 643, 10.1108/00070700210425930
