Tóm tắt
The potential impact of the backgrounds of Generation Xers and BabyBoomers was reviewed to determine whether key factors and defining moments in their histories may explain the communication disconnect in our nation's workplace. Of special concern, the review sought to analyze the backgrounds of Generation Xers and BabyBoomers to find out how these perspectives influence workplace attitudes and perceptions. It is contemplated that, if these issues can be discussed openly, a more positive work relationship can be cultivated. Additionally, the techniques that could be used by Boomer supervisors to communicate effectively with Xers were reviewed. The results show that, despite a lot of name-calling and blaming, the American workforce and ethic remain strong, and Xers are, slowly but surely, altering the work environment in a manner that may ultimately benefit the family unit and reaffirm America's strong individualistic spirit. The purpose of this paper is to investigate the unique backgrounds of Xers and Boomers and develop a methodology for resolving workplace conflicts between the two generations.
