Crowding in public transport: Who cares and why?

Batarce, 2016, Valuing crowding in public transport: Implications for cost-benefit analysis, Transp. Res. Part A: Policy Pract., 91, 358 Batarce, 2015, Use of mixed stated and revealed preference data for crowding valuation on public transport in santiago, chile, Transp. Res. Rec.: J. Transp. Res. Board, 73, 10.3141/2535-08 Baum, 1975, Waiting for a crowd: the behavioral and perceptual effects of anticipated crowding, J. Pers. Soc. Psychol., 32, 671, 10.1037/0022-3514.32.4.671 Bhattacharya, 1995, Calcutta metro: is it safe from noise pollution hazards?, Ind. Health, 34, 45, 10.2486/indhealth.34.45 Boussenna, 1982, The relation between discomfort and postural loading at the joints, Ergonomics, 25, 315, 10.1080/00140138208924959 Cantwell, 2009, Examining the factors that impact public transport commuting satisfaction, J. Publ. Transp., 12, 1, 10.5038/2375-0901.12.2.1 Catania, 1996, Effects of interviewer gender, interviewer choice, and item wording on responses to questions concerning sexual behavior, Publ. Opin. Quart., 60, 345, 10.1086/297758 Cheng, 2010, Exploring passenger anxiety associated with train travel, Transportation, 37, 875, 10.1007/s11116-010-9267-z Clark, 2010, Who compares to whom? the anatomy of income comparisons in Europe, Econ. J., 120, 573, 10.1111/j.1468-0297.2010.02359.x Cox, 2006, Rail passenger crowding, stress, health and safety in britain, Transp. Res. Part A: Policy Pract., 40, 244 De Borger, 1998, Transport externalities and optimal pricing and supply decisions in urban transportation: a simulation analysis for belgium, Regional Sci. Urban Econ., 28, 163, 10.1016/S0166-0462(97)00018-5 de Lapparent, 2015, Analyzing time sensitivity to discomfort in the paris subway: an interval data model approach, Transportation, 1 de Ona, 2015, Quality of service in public transport based on customer satisfaction surveys: a review and assessment of methodological approaches, Transp. Sci., 49, 605, 10.1287/trsc.2014.0544 de Palma, 2015, Discomfort in mass transit and its implication for scheduling and pricing, Transp. Res. Part B: Meth., 71, 1, 10.1016/j.trb.2014.10.001 Dell’Olio, 2011, The quality of service desired by public transport users, Transp. Policy, 18, 217, 10.1016/j.tranpol.2010.08.005 Eboli, 2007, Service quality attributes affecting customer satisfaction for bus transit, J. Publ. Transp., 10, 21, 10.5038/2375-0901.10.3.2 Epstein, 1981, Crowding stress and human behavior, J. Soc. Issues, 37, 126, 10.1111/j.1540-4560.1981.tb01060.x Epstein, 1981, An assessment of the effectiveness of two tactics to reduce arousal in crowded mass transit settings1, J. Appl. Soc. Psychol., 11, 259, 10.1111/j.1559-1816.1981.tb00743.x Evans, 2007, Crowding and personal space invasion on the train: please dont make me sit in the middle, J. Environ. Psychol., 27, 90, 10.1016/j.jenvp.2006.10.002 Haywood, 2015, The distribution of crowding costs in public transport: new evidence from Paris, Transp. Res. Part A: Policy Pract., 77, 182 Henderson, 1981, The economics of staggered work hours, J. Urban Econ., 9, 349, 10.1016/0094-1190(81)90032-2 Huddy, 1997, The effect of interviewer gender on the survey response, Polit. Behav., 19, 197, 10.1023/A:1024882714254 Jara-Díaz, 2003, Towards a general microeconomic model for the operation of public transport, Transp. Rev., 23, 453, 10.1080/0144164032000048922 Kahneman, 1999 Kahneman, 2006, Developments in the measurement of subjective well-being, J. Econ. Perspect., 20, 3, 10.1257/089533006776526030 Kane, 1993, Interviewer gender and gender attitudes, Publ. Opin. Quart., 57, 1, 10.1086/269352 Kraus, 1991, Discomfort externalities and marginal cost transit fares, J. Urban Econ., 29, 249, 10.1016/0094-1190(91)90018-3 Kroes, E., Kouwenhoven, M., Debrincat, L., Pauget, N., 2013. On the value of crowding in public transport for île-de-france. Discussion paper 2013 18, OECD – ITF. Langrehr, 1991, Retail shopping mall semiotics and hedonic consumption, Adv. Consum. Res., 18, 428 Li, H., Gao, K., Tu, H., 2016. Perceived discrepancy in mode-specific in-vehicle crowding and travel time reliability in multimodal networks. Working paper. Li, 2011, Crowding and public transport: a review of willingness to pay evidence and its relevance in project appraisal, Transp. Policy, 18, 880, 10.1016/j.tranpol.2011.06.003 Mahudin, 2011, Modelling the spillover effects of rail passenger crowding on individual well being and organisational behaviour, 227 Metcalfe, 2012, Behavioural economics and its implications for transport, J. Transp. Geogr., 24, 503, 10.1016/j.jtrangeo.2012.01.019 Meyers-Levy, 1991, Exploring differences in males’ and females’ processing strategies, J. Consum. Res., 63, 10.1086/209241 Meyers-Levy, 1991, Gender differences in the use of message cues and judgments, J. Mark. Res., 84, 10.2307/3172728 Mohd Mahudin, 2012, Measuring rail passenger crowding: scale development and psychometric properties, Transp. Res. Part F: Traffic Psychol. Behav., 15, 38, 10.1016/j.trf.2011.11.006 Parry, 2009, Should urban transit subsidies be reduced?, Am. Econ. Rev., 99, 700, 10.1257/aer.99.3.700 Pel, 2014, Including passengers’ response to crowding in the dutch national train passenger assignment model, Transp. Res. Part A: Policy Pract., 66, 111 Small, 2007 Stokols, 1972, On the distinction between density and crowding: some implications for future research, Psychol. Rev., 79, 275, 10.1037/h0032706 Tirachini, 2013, Crowding in public transport systems: effects on users, operation and implications for the estimation of demand, Transp. Res. Part A: Policy Pract., 53, 36 Tirachini, 2016, Valuation of sitting and standing in metro trains using revealed preferences, Transp. Policy, 47, 94, 10.1016/j.tranpol.2015.12.004 Uzzell, 2007, Conceptual progress in understanding fear of crime in railway stations, Psicologia, 21, 119, 10.17575/rpsicol.v21i2.370 Van Praag, 2008 Wardman, M., 2014. Valuing convenience in public transport – roundtable summary and conclusions. Discussion paper 2014 02, OECD – ITF. Wardman, 2015, Passengers’ valuations of train seating layout, position and occupancy, Transp. Res. Part A: Policy Pract., 74, 222 Wardman, 2011, Twenty years of rail crowding valuation studies: evidence and lessons from british experience, Transp. Rev., 31, 379, 10.1080/01441647.2010.519127 Whelan, 2009, An investigation of the willingness to pay to reduce rail overcrowding