Effecting and Leading Change in Health Care Organizations

Ryan, 1991, Between the predictable and the possible, Healthcare Forum, 34, 55 Chassin, 1998, Is health care ready for six sigma quality?, Milbank Q, 76, 565, 10.1111/1468-0009.00106 Rogers, 1995, Lessons for guidelines from the diffusion of innovations, Jt Comm J Qual Improv, 21, 324 Cabana, 1999, Why don’t physicians follow clinical practice guidelines? A framework for physicians, JAMA, 282, 1458, 10.1001/jama.282.15.1458 Blumenthal, 1996, The role of physicians in the future of quality management, New Engl J Med, 335, 1328, 10.1056/NEJM199610243351721 Greco, 1993, Changing physician practices, New Engl J Med, 329, 1271, 10.1056/NEJM199310213291714 Davis, 1998, Does CME work? An analysis of the effect of educational activities on physician performance or health care outcomes, Int J Psychiatry Med, 28, 21, 10.2190/UA3R-JX9W-MHR5-RC81 Soumerai, 1998, Effect of local medical opinion leaders on quality of care for acute MI, JAMA, 279, 1392, 10.1001/jama.279.17.1358 Davis, 1997, Translating guidelines into practice: A systematic review of theoretic concepts, practical experience and research evidence in the adoption of clinical practice guidelines, CMAJ, 157, 408 Ramoska, 1998, Information sharing can reduce laboratory use by emergency physicians, Am J Emerg Med, 16, 34, 10.1016/S0735-6757(98)90061-4 Mandelblatt, 1995, Effectiveness of interventions to enhance physician screening for breast cancer, J Fam Pract, 40, 162 Schechtman, 1995, The effect of an education and feedback intervention on group-model and network-model health maintenance organization physician prescribing behavior, MedCare, 33, 139 Halm, 1999, Change in physician knowledge and attitudes after implementation of a pneumonia practice guideline, J Gen Intern Med, 14, 688, 10.1046/j.1525-1497.1999.03469.x Joshi, 1999, Classic CQI integrated with comprehensive disease management as a model for performance improvement, Jt Comm J Qual Improv, 25, 383 Hillman, 1999, The use of physician financial incentives and feedback to improve pediatric preventive care in Medicaid managed care, Pediatrics, 104, 931, 10.1542/peds.104.4.931 Hillman, 1998, Physician financial incentives and feedback: failure to increase cancer screening in medicaid managed care, Am J Public Health, 88, 1699, 10.2105/AJPH.88.11.1699 Johnson, 1997, Reengineering the corporate culture of hospitals, Nursing and Health Care Perspectives, 18, 316 Bodenheimer, 1999, The American health care system: The movement for improved quality in health care, New Engl J Med, 340, 488, 10.1056/NEJM199902113400621 O’Connor, 1997, Creating a road map to lead people through change, 39 Schoolfield, 1994, Understanding staff nurse responses to change: Utilization of a grief-change framework to facilitate innovation, Clinical Nurse Specialist, 8, 57, 10.1097/00002800-199401000-00018 Perlman, 1990, The ten stages of change, Nursing Management, 16, 57 Knight, 1998, A study of the “lived” experience of change during a period of curriculum and organizational reform in a department of nurse education, J Adv Nurs, 27, 1287, 10.1046/j.1365-2648.1998.00654.x Rogers, 1995 Schein, 1996 Vestal, 1997, Facilitation change through cultural assessment, 15 West, 1998, Comparing change readiness, quality improvement, and cost management among Veterans Administration, for-profit, and nonprofit hospitals, Journal of Healthcare Finance, 25, 46 Garvin, 1993, Building a learning organization, Harvard Business Review, 71, 78 Barnsley, 1998, Integrating learning into integrated delivery systems, Health Care Manage Rev, 23, 18, 10.1097/00004010-199801000-00003 Kotter, 1996 Reinertsen, 1998, Physicians as leaders in the improvement of health care systems, Ann Intern Med, 128, 833, 10.7326/0003-4819-128-10-199805150-00007 Girvin, 1996, Leadership and nursing: Part two: Styles of leadership, Nursing Management, 3, 20, 10.7748/nm.3.2.20.s19 Kotter, 1995, Leading change: Why transformation efforts fail, Harvard Business Review, 73, 59 Guthrie, 1999, Challenges in developing physician leadership and management, Frontiers of Health Services Management, 15, 3, 10.1097/01974520-199904000-00002 Zuckerman, 1998, Physicians and organizations: Strange bedfellows or a marriage made in heaven?, Frontiers of Health Services Management, 14, 3, 10.1097/01974520-199801000-00002 Hopkins, 1999, Financial incentives for ambulatory care performance improvement, Jt Comm J Qual Improv, 25, 223 Loeppke, 1999, Howell JW: Integrating clinical performance improvement across physician organizations: The PhyCor experience, Jt Comm J Qual Improv, 25, 55