Extended revenue forecasting within a service industry

International Journal of Production Economics - Tập 141 - Trang 505-518 - 2013
R.I. Whitfield1, A.H.B. Duffy1
1Leonardo Centre, University of Strathclyde, Department of Design, Manufacture and Engineering Management, 75 Montrose Street, Glasgow, G11XJ, UK

Tài liệu tham khảo

Bestwick, 1993, Forecasting and control of revenue, Managerial Finance, 4, 207, 10.1108/eb013425 Brandon-Jones, 2008 Brooks, 1996, Choosing the best model: level of detail, complexity, and model performance, Mathematical and Computer Modelling, 24, 1, 10.1016/0895-7177(96)00103-3 Buffa, 1979 Cassar, 2007, Forecast rationality in small firms, Journal of Small Business Management, 45, 283, 10.1111/j.1540-627X.2007.00213.x Chambers, 1993, Forecasting for planning: qualitative techniques, Strategy & Leadership, 3, 13, 10.1108/eb053732 Chiang, 2007, An overview of research on revenue management: current issues and future research, International Journal of Revenue Management, 1, 97, 10.1504/IJRM.2007.011196 Croxton, 2002, The demand management process, International Journal of Logistics Management, 13, 51, 10.1108/09574090210806423 Dalrymple, 1975, Sales forecasting methods and accuracy, Business Horizons, 18, 69, 10.1016/0007-6813(75)90043-9 Lin, 1993, Building intelligent forecasting systems in manufacturing, Industrial Management & Data Systems, 89, 17, 10.1108/EUM0000000001413 Loo, 2002, The Delphi method: a powerful tool for strategic management, Policing: An International Journal of Police Strategies & Management, 25, 762, 10.1108/13639510210450677 Mahmoud, 1990, An approach for selecting time series forecasting models, International Journal of Operations and Production Management, 10, 50, 10.1108/01443579010003003 Makridakis, 1982, The accuracy of extrapolation methods: results of a forecasting competition, Journal of Forecasting, 1, 111, 10.1002/for.3980010202 Makridakis, 1998 Mathews, 1993, Alternative indicators of forecast revision and improvement, Marketing Intelligence & Planning, 5, 20, 10.1108/eb045748 Mentzer, 1984, Familiarity, application, and performance of sales forecasting techniques, Journal of Forecasting, 3, 27, 10.1002/for.3980030104 Meyer, 2002, Managing project uncertainty: from variation to chaos, MIT Sloan Management Review, 43, 60 Pels, 1992, Identification and management of key clients, European Journal of Marketing, 26, 5, 10.1108/03090569210014370 Pölt, 2004, How to aggregate origin and destination availability, Journal of Revenue and Pricing Management, 3, 191, 10.1057/palgrave.rpm.5170106 Sanders, 1993, On knowing when to switch from quantitative to judgemental forecasts, International Journal of Operations & Production Management, 11, 27, 10.1108/01443579110005523 Showalter, 1993, An integrated model for demand–output management in service organisations: implications for future research, International Journal of Operations & Production Management, 11, 51, 10.1108/01443579110139660 Slack, 2004 Smith, 1996, Differences in forecasting behaviour between large and small firms, Journal of Marketing Practice: Applied Marketing Science, 2, 35, 10.1108/EUM0000000000006 Vallance, 2011 Vallance, S., Duffy, A.H.B., Whitfield, R.I., Mendibil, K., Hird, A., Corbin, D., McCabe, J., Turner, N. Business considerations influencing the development, implementation and utilisation of decision support systems. International Journal of Decision Support System Technology, in press. Walker, 1991, Management forecasts and statistical prediction model forecasts in corporate budgeting, Journal of Accounting Research, 29, 371, 10.2307/2491054 Wallace, 2008 Wang, 2009, Revenue management: the impact on business-to-business relationships, Journal of Services Marketing, 23, 31, 10.1108/08876040910933075 Winklhofer, 1996, Forecasting practice: a review of the empirical literature and an agenda for future research, International Journal of Forecasting, 12, 193, 10.1016/0169-2070(95)00647-8