Absorbed in technology but digitally overloaded: Interplay effects on gig workers’ burnout and creativity

Acemoglu, 2011, Skills, tasks and technologies: Implications for employment and earnings, 4, 1043 Addas, 2015, The many faces of information technology interruptions: a taxonomy and preliminary investigation of their performance effects, Information Systems Journal, 25, 231, 10.1111/isj.12064 Agarwal, 2000, Time flies when you're having fun: Cognitive absorption and beliefs about information technology usage, MIS quarterly, 665, 10.2307/3250951 Agarwal, 1997, Cognitive absorption and the adoption of new information technologies, Paper presented at the Academy of Management Annual Meeting Aghaz, 2016, Cyberloafing and job burnout: An investigation in the knowledge-intensive sector, Computers in Human Behavior, 62, 51, 10.1016/j.chb.2016.03.069 Aloisi, 2015, Commoditized workers: Case study research on labor law issues arising from a set of on-demand/gig economy platforms, Comp. Lab. L. & Pol'y J., 37, 653 Amabile, 1983, The social psychology of creativity: A componential conceptualization, Journal of personality and social psychology, 45, 357, 10.1037/0022-3514.45.2.357 Amabile, 1988, A model of creativity and innovation in organizations, Research in organizational behavior, 10, 123 Amabile, 2020, 6, 351 Amabile, 2016, The dynamic componential model of creativity and innovation in organizations: Making progress, making meaning, Research in Organizational Behavior, 36, 157, 10.1016/j.riob.2016.10.001 Anderson, 2014, Innovation and creativity in organizations: A state-of-the-science review, prospective commentary, and guiding framework, Journal of management, 40, 1297, 10.1177/0149206314527128 Ashford, 2018, From surviving to thriving in the gig economy: A research agenda for individuals in the new world of work, Research in Organizational Behaviour, 38, 23, 10.1016/j.riob.2018.11.001 Ashford, 2007, 2 old assumptions, new work: The opportunities and challenges of research on nonstandard employment, The Academy of Management Annals, 1, 65, 10.5465/078559807 Au, 2000, A cognitive model on attitude towards technology adoption, Journal of Managerial Psychology, 15, 266, 10.1108/02683940010330957 Baer, 2012, Putting creativity to work: The implementation of creative ideas in organizations, Academy of Management Journal, 55, 1102, 10.5465/amj.2009.0470 Barber, 2015, Please respond ASAP: Workplace telepressure and employee recovery, Journal of Occupational Health Psychology, 20, 172, 10.1037/a0038278 Barley, 2011, E-mail as a source and symbol of stress, Organization Science, 22, 887, 10.1287/orsc.1100.0573 Barnes, 2015, Crowdsourcing and work: individual factors and circumstances influencing employability, New Technology, Work and Employment, 30, 16, 10.1111/ntwe.12043 Baumann, 2011, Seeking flow in the achievement domain: The achievement flow motive behind flow experience, Motivation and Emotion, 35, 267, 10.1007/s11031-010-9195-4 Bayus, 2010, Crowdsourcing and individual creativity over time: the detrimental effects of past success, SSRN Quantitative Marketing eJournal Beaty, 2016, Creative cognition and brain network dynamics, Trends in cognitive sciences, 20, 87, 10.1016/j.tics.2015.10.004 Benitez, 2018, How information technology influences opportunity exploration and exploitation firm's capabilities, Information & Management, 55, 508, 10.1016/j.im.2018.03.001 Berg, 2018 Bergvall-Kåreborn, 2014, Amazon Mechanical Turk and the commodification of labour, New Technology. Work and Employment, 29, 213, 10.1111/ntwe.12038 Bilton, 2014, Uncreativity: The shadow side of creativity, International Journal of Cultural Policy, 21, 153, 10.1080/10286632.2014.892933 Bonilla, 2018, Industry 4.0 and Sustainability Implications: A Scenario-Based Analysis of the Impacts and Challenges, Sustainability,, 10, 3740, 10.3390/su10103740 Bozoglan, 2014, Problematic Internet use: Functions of use, cognitive absorption, and depression, Computers in Human Behavior, 37, 117, 10.1016/j.chb.2014.04.042 Brabham, 2008, Moving the Crowd at iStock Photo: The Composition of the Crowd and Motivations for Participation in a Crowdsourcing Application, First Monday, 13 Brown, 2013, Phantom vibration syndrome and digital encroachment in our lives, American Society of Employers Bruno, 2019, Creativity 4.0. Empowering creative process for digitally enhanced people, The Design Journal, 22, 2119, 10.1080/14606925.2019.1594935 Butler, 2018, No funny business: Precarious work and emotional labour in stand-up comedy, Human Relations, 71, 1666, 10.1177/0018726718758880 Byron, 2010, The relationship between stressors and creativity: A meta-analysis examining competing theoretical models, Journal of Applied Psychology, 95, 201, 10.1037/a0017868 Cao, 2018, Exploring the effect of overload on the discontinuous intention of social media users: An S-O-R perspective, Computers in Human Behavior, 81, 10, 10.1016/j.chb.2017.11.035 Cascio, 2016, How technology is changing work and organizations, Annual Review of Organizational Psychology and Organizational Behavior, 3, 349, 10.1146/annurev-orgpsych-041015-062352 Cenfetelli, 2004, Inhibitors and enablers as dual factor concepts in technology usage, Journal of the Association for Information Systems, 5, 16, 10.17705/1jais.00059 Černe, 2017, The role of multilevel synergistic interplay among team mastery climate, knowledge hiding, and job characteristics in stimulating innovative work behavior, Human Resource Management Journal, 27, 281, 10.1111/1748-8583.12132 Chandra, 2012, Cognitive absorption and trust for workplace collaboration in virtual worlds: An information processing decision making perspective, Journal of the Association for Information Systems, 13, 3, 10.17705/1jais.00310 Charoensukmongkol, 2014, Effects of support and job demands on social media use and work outcomes, Computers in Human Behavior, 36, 340, 10.1016/j.chb.2014.03.061 Chen, 2018, Life interrupted: the effects of technology-mediated work interruptions on work and nonwork outcomes, MIS Quarterly, 42, 1023 Cochis, 2021, How Perceptions of Work-Life Balance and Technology Use Impact upon Creativity in Collaborative Spaces, 217 Cohendet, 2015, Introduction to the special issue on creativity in innovation, Technology Innovation Management Review, 5, 10.22215/timreview/909 Colbert, 2016, The digital workforce and the workplace of the future, Academy of Management Journal, 59, 731, 10.5465/amj.2016.4003 Constant, 1996, The kindness of strangers: The usefulness of electronic weak ties for technical advice, Organization science, 7, 119, 10.1287/orsc.7.2.119 Corazza, 2017, Organic creativity for well-being in the post-information society, Europe's Journal of Psychology, 13, 599, 10.5964/ejop.v13i4.1547 Cropley, 1999, Creativity and cognition: Producing effective novelty, Roeper review, 21, 253, 10.1080/02783199909553972 Csikszentmihalyi, 1990 Dabbish, 2006, Email overload at work: an analysis of factors associated with email strain, 431 Davis, 1993, User acceptance of information technology: system characteristics, user perceptions and behavioral impacts, International journal of man-machine studies, 38, 475, 10.1006/imms.1993.1022 De Jong, 2010, Measuring innovative work behavior, Creativity and Innovation Management, 19, 23, 10.1111/j.1467-8691.2010.00547.x Deng, 2016, The duality of empowerment and marginalization in microtask crowdsourcing: Giving voice to the less powerful through value sensitive design, Mis Quarterly, 40, 279, 10.25300/MISQ/2016/40.2.01 Derks, 2015, Smartphone use and work–home interference: The moderating role of social norms and employee work engagement, Journal of Occupational and Organizational Psychology, 88, 155, 10.1111/joop.12083 De Stefano, 2015, The rise of the just-in-time workforce: On-demand work, crowdwork, and labor protection in the gig-economy, Comp. Lab. L. & Pol'y J., 37, 471 Dewett, 2003, Understanding the relationship between information technology and creativity in organizations, Creativity Research Journal, 15, 167, 10.1207/S15326934CRJ152&3_08 Dewett, 2001, The role of information technology in the organization: a review, model, and assessment, Journal of management, 27, 313, 10.1177/014920630102700306 Diedrich, 2015, Are creative ideas novel and useful?, Psychology of Aesthetics, Creativity, and the Arts, 9, 35, 10.1037/a0038688 Drazin, 1999, Multilevel theorizing about creativity in organizations: A sensemaking perspective, Academy of management review, 24, 286, 10.2307/259083 Edwards, 2001, The technology paradox: Efficiency versus creativity, Creativity Research Journal, 13, 221, 10.1207/S15326934CRJ1302_9 Evwiekpaefe, 2018, Individual and Organizational Acceptance of Technology Theories and Models: Conceptual Gap and Possible Solutions, Pacific Journal of Science and Technology, 10, 189 Fong, 2006, The effects of emotional ambivalence on creativity, Academy of Management Journal, 49, 1016, 10.5465/amj.2006.22798182 George, 2007, Creativity in organizations, The academy of management annals, 1, 439, 10.5465/078559814 Gevers, 2013, How supervisors' reminders relate to subordinates' absorption and creativity, Journal of Managerial Psychology, 28, 677, 10.1108/JPM-09-2011-0055 Ghani, 1994, Task characteristics and the experience of optimal flow in human—computer interaction, The Journal of psychology, 128, 381, 10.1080/00223980.1994.9712742 Griffiths, 2000, Does Internet and computer" addiction" exist? Some case study evidence, CyberPsychology and Behavior, 3, 211, 10.1089/109493100316067 Harris, 2013, HRM effectiveness as a moderator of the relationships between abusive supervision and technology work overload and job outcomes for technology end users, Journal of Applied Social Psychology, 43, 1686, 10.1111/jasp.12122 Haug, 2020, The impact of information technology on product innovation in SMEs: The role of technological orientation, Journal of Small Business Management, 1, 10.1080/00472778.2020.1793550 Hayes, 2017, The analysis of mechanisms and their contingencies: PROCESS versus structural equation modeling, Australasian Marketing Journal, 25, 76, 10.1016/j.ausmj.2017.02.001 Hayes, 2014, Statistical mediation analysis with a multicategorical independent variable, British Journal of Mathematical and Statistical Psychology, 67, 451, 10.1111/bmsp.12028 Henriksen, 2016, Infusing Creativity and Technology in 21st Century Education: A Systemic View for Change, Journal of Educational Technology & Society, 19 Howcroft, 2018, A typology of crowdwork platforms, Work, Employment and Society,, 33, 21, 10.1177/0950017018760136 Huber, 1990, 15, 47 Iyengar, 2000, When choice is demotivating: Can one desire too much of a good thing?, Journal of personality and social psychology, 79, 995, 10.1037/0022-3514.79.6.995 Jabagi, 2019, Gig-workers’ motivation: thinking beyond carrots and sticks, Journal of Managerial Psychology, 10.1108/JMP-06-2018-0255 Jackson, 2012, Information technology use and creativity: Findings from the Children and Technology Project, Computers in Human Behavior, 28, 370, 10.1016/j.chb.2011.10.006 Jain, 2018, Call for Papers—Special Issue of Information Systems Research—Humans, Algorithms, and Augmented Intelligence: The Future of Work, Organizations, and Society, Information Systems Research, 29, 250, 10.1287/isre.2018.0784 Jaussi, 2007, I am, I think I can, and I do: The role of personal identity, self-efficacy, and cross-application of experiences in creativity at work, Creativity Research Journal, 19, 247, 10.1080/10400410701397339 Jenaro, 2007, Problematic internet and cell-phone use: Psychological, behavioral, and health correlates, Addiction research & theory, 15, 309, 10.1080/16066350701350247 Kai-ming Au, 2000, A cognitive model on attitude towards technology adoption, Journal of Managerial Psychology, 15, 266, 10.1108/02683940010330957 Kalleberg, 2000, Nonstandard employment relations: Part-time, temporary and contract work, Annual review of sociology, 26, 341, 10.1146/annurev.soc.26.1.341 Karr-Wisniewski, 2010, When more is too much: Operationalizing technology overload and exploring its impact on knowledge worker productivity, Computers in Human Behavior, 26, 1061, 10.1016/j.chb.2010.03.008 Keith, 2019, Mechanical Turk and the gig economy: exploring differences between gig workers, Journal of Managerial Psychology, 34, 286, 10.1108/JMP-06-2018-0228 Kelley, 2013 Khuntia, 2015, Juggling digitization and technostress: The case of alert fatigues in the patient care system implementation, Health Policy and Technology, 4, 364, 10.1016/j.hlpt.2015.08.005 Kim, 2015, An examination of work exhaustion in the mobile enterprise environment, Technological forecasting and social change, 100, 255, 10.1016/j.techfore.2015.07.009 Krishnaraju, 2016, Web personalization for user acceptance of technology: An empirical investigation of E-government services, Information Systems Frontiers, 18, 579, 10.1007/s10796-015-9550-9 Kuhn, 2016, The rise of the “Gig Economy” and implications for understanding work and workers, Industrial and Organizational Psychology, 9, 157, 10.1017/iop.2015.129 Lapointe, 2007, A triple take on information system implementation, Organization science, 18, 89, 10.1287/orsc.1060.0225 LeBreton, 2008, Answers to 20 questions about interrater reliability and interrater agreement, Organizational research methods, 11, 815, 10.1177/1094428106296642 Lee, 2021, A solution in search of problems: a cognitive tool for solution mapping to promote divergent thinking, Journal of Engineering Design, 1 Lee, 2015, Creative participation: Collective sentiment in online co-creation communities, Information & Management, 52, 951, 10.1016/j.im.2015.07.002 Lee, 2013, The cognitive underpinnings of creative thought: A latent variable analysis exploring the roles of intelligence and working memory in three creative thinking processes, Intelligence, 41, 306, 10.1016/j.intell.2013.04.008 Li, 2013, Motivational differences across post-acceptance information system usage behaviors: An investigation in the business intelligence systems context, Information systems research, 24, 659, 10.1287/isre.1120.0456 Lin, 2009, Examination of cognitive absorption influencing the intention to use a virtual community, Behaviour & Information Technology, 28, 421, 10.1080/01449290701662169 Liu, 2016, Motivational mechanisms of employee creativity: A meta-analytic examination and theoretical extension of the creativity literature, Organizational behavior and human decision processes, 137, 236, 10.1016/j.obhdp.2016.08.001 Literat, 2012, The work of art in the age of mediated participation: Crowdsourced art and collective creativity, International Journal of Communication, 6, 23 MacCormick, 2012, Engaged or just connected? Smartphones and employee engagement, Organizational Dynamics, 41, 194, 10.1016/j.orgdyn.2012.03.007 Mahapatra, 2018, Technostress Creators and Burnout: A Job Demands-Resources Perspective, Proceedings of the 2018 ACM SIGMIS Conference on Computers and People Research, 10.1145/3209626.3209711 Majchrzak, 2013, Towards an information systems perspective and research agenda on crowdsourcing for innovation, The Journal of Strategic Information Systems, 22, 257, 10.1016/j.jsis.2013.07.004 Malone, 1991, Computers, networks and the corporation, Scientific American, 265, 128, 10.1038/scientificamerican0991-128 Mano, 2010, E-mail characteristics, work performance and distress, Computers in Human Behavior, 26, 61, 10.1016/j.chb.2009.08.005 Margaryan, 2011, Are digital natives a myth or reality? University students’ use of digital technologies, Computers & education, 56, 429, 10.1016/j.compedu.2010.09.004 Martin, 2005, DigEuLit–a European framework for digital literacy: a progress report, Journal of eLiteracy, 2, 130 Martinez, 2015, Solver engagement in knowledge sharing in crowdsourcing communities: Exploring the link to creativity, Research Policy, 44, 1419, 10.1016/j.respol.2015.05.010 Maslach, 1981, The measurement of experienced burnout, Journal of organizational behavior, 2, 99, 10.1002/job.4030020205 Maslach, 2018, Historical and conceptual development of burnout, 1 Mehmeti, 2013, Digitalization of the human mind, ILIRIA International Review, 3, 83, 10.21113/iir.v3i1.99 Mikalef, 2021, Artificial intelligence capability: Conceptualization, measurement calibration, and empirical study on its impact on organizational creativity and firm performance, Information & Management, 58, 10.1016/j.im.2021.103434 Mioduser, 2000, Web-based learning environments: Current pedagogical and technological state, Journal of research on computing in education, 33, 55, 10.1080/08886504.2000.10782300 Mohammadyari, 2015, Understanding the effect of e-learning on individual performance: The role of digital literacy, Computers & Education, 82, 11, 10.1016/j.compedu.2014.10.025 Morris, 2000, Age differences in technology adoption decisions: Implications for a changing work force, Personnel psychology, 53, 375, 10.1111/j.1744-6570.2000.tb00206.x Muller, 2013, Creativity and information systems in a hypercompetitive environment: A literature review, Communications of the Association for Information Systems, 32, 7 Mumford, 2012, Creativity in organizations: Importance and approaches, 3 Nambisan, 2017, Digital Innovation Management: Reinventing innovation management research in a digital world, Mis Quarterly, 41, 10.25300/MISQ/2017/41:1.03 Nickerson, J., & Sakamoto, Y. (2010). Crowdsourcing creativity: Combining ideas in networks. In Workshop on information in networks, New York, USA, September 24–25 2010. Oldham, 2015, The impact of digital technology on the generation and implementation of creative ideas in the workplace, Computers in Human Behavior, 42, 5, 10.1016/j.chb.2013.10.041 Palacios, 2016, Crowdsourcing and organizational forms: Emerging trends and research implications, Journal of Business Research, 69, 1834, 10.1016/j.jbusres.2015.10.065 Pawlowski, 2007, Focusing the research agenda on burnout in IT: social representations of burnout in the profession, European journal of information systems, 16, 612, 10.1057/palgrave.ejis.3000699 Perlman, 1982, Burnout: Summary and future research, Human Relations, 35, 283, 10.1177/001872678203500402 Petriglieri, 2019, Agony and ecstasy in the gig economy: Cultivating holding environments for precarious and personalized work identities, Administrative Science Quarterly, 64, 124, 10.1177/0001839218759646 Pongratz, 2018, Of crowds and talents: discursive constructions of global online labour, New Technology, Work and Employment,, 33, 58, 10.1111/ntwe.12104 Potts, 2008, Consumer co-creation and situated creativity, Industry and Innovation, 15, 459, 10.1080/13662710802373783 Preacher, 2004, SPSS and SAS procedures for estimating indirect effects in simple mediation models, Behavior research methods, instruments, & computers, 36, 717, 10.3758/BF03206553 Ratten, 2013, The development of social e-enterprises, mobile communication and social networks: a social cognitive perspective of technological innovation, Journal of Electronic Commerce in Organizations (JECO), 11, 68, 10.4018/jeco.2013070104 Reinke, 2014, When email use gets out of control: Understanding the relationship between personality and email overload and their impact on burnout and work engagement, Computers in Human Behavior, 36, 502, 10.1016/j.chb.2014.03.075 Ren, 2014, Increasing the crowd's capacity to create: how alternative generation affects the diversity, relevance and effectiveness of generated ads, Decision Support Systems, 65, 28, 10.1016/j.dss.2014.05.009 Reuter, D. (June 17, 2021). Employees at a Beijing office have to smile for an AI camera to get through the front doors, change the temperature, or print documents. Retrieved from: https://www.businessinsider.com/workers-at-chinese-office-have-to-smile-at-ai-camera-2021-6. Reychav, 2015, Are your users actively involved? A cognitive absorption perspective in mobile training, Computers in Human Behavior, 44, 335, 10.1016/j.chb.2014.09.021 Ritter, 2012, Creativity: The role of unconscious processes in idea generation and idea selection, Thinking skills and creativity, 7, 21, 10.1016/j.tsc.2011.12.002 Roca, 2006, Understanding e-learning continuance intention: An extension of the Technology Acceptance Model, International Journal of Human-Computer Studies, 64, 683, 10.1016/j.ijhcs.2006.01.003 Rosen, 2012 Runco, 2019, Political examples of a dark side of creativity and the impact on education, 399 Rutkowski, 2018 Saadé, 2005, The impact of cognitive absorption on perceived usefulness and perceived ease of use in on-line learning: an extension of the technology acceptance model, Information & management, 42, 317, 10.1016/j.im.2003.12.013 Schörpf, 2017, Triangular love–hate: management and control in creative crowdworking, New Technology, Work and Employment,, 32, 43, 10.1111/ntwe.12080 Schwartz, 2004 Seidel, 2010, The concept of creativity in the information systems discipline: Past, present, and prospects, Cais, 27, 14, 10.17705/1CAIS.02714 Sein, 2004, 20, 15 Shalley, 2017, 26, 605 Shalley, 2004, The effects of personal and contextual characteristics on creativity: Where should we go from here?, Journal of management, 30, 933, 10.1016/j.jm.2004.06.007 Shih, 2013, Job burnout of the information technology worker: Work exhaustion, depersonalization, and personal accomplishment, Information & Management, 50, 582, 10.1016/j.im.2013.08.003 Shu, 2011, The impact of computer self-efficacy and technology dependence on computer-related technostress: A social cognitive theory perspective, International Journal of Human-Computer Interaction, 27, 923, 10.1080/10447318.2011.555313 Singh, 2017, How Chief Digital Officers Promote the Digital Transformation of their Companies, MIS Quarterly Executive, 16 Sosik, 1999, Leadership style, anonymity, and creativity in group decision support systems: The mediating role of optimal flow, The Journal of Creative Behavior, 33, 227, 10.1002/j.2162-6057.1999.tb01405.x Stanko, 2015, Watching you watching me: Boundary control and capturing attention in the context of ubiquitous technology use, Academy of Management Journal, 58, 712, 10.5465/amj.2012.0911 Staples, 2007, 38, 60 Stein, 2015, Coping with Information Technology: Mixed Emotions, Vacillation, and Nonconforming Use Patterns, Mis Quarterly, 39, 367, 10.25300/MISQ/2015/39.2.05 Stone, 2015, The influence of technology on the future of human resource management, Human Resource Management Review, 25, 216, 10.1016/j.hrmr.2015.01.002 Sun, 2015, Collaborative sketching in crowdsourcing design: a new method for idea generation, International Journal of Technology and Design Education, 25, 409, 10.1007/s10798-014-9283-y Surowiecki, J. (2004). The wisdom of crowds: Why the many are smarter than the few and how collective wisdom shapes business, economies, societies, and nations. New York. Suzuki, 2016, Atelier: Repurposing expert crowdsourcing tasks as micro-internships, 2645 Tarafdar, 2015, The dark side of information technology, MIT Sloan Management Review, 56, 61 Tarafdar, 2011, Crossing to the dark side: examining creators, outcomes, and inhibitors of technostress, Communications of the ACM, 54, 113, 10.1145/1995376.1995403 Tarafdar, 2018, Information and Communication Technology: Understanding Their Dark-Side Effects, 265 Taylor, 1995, Understanding information technology usage: A test of competing models, Information systems research, 6, 144, 10.1287/isre.6.2.144 Thatcher, 2003, Culture, Overload and Personal Innovativeness with Information Technology: Extending the Nomological Net, Journal of Computer Information Systems, 44, 74 Trevino, 1992, Flow in computer-mediated communication: Electronic mail and voice mail evaluation and impacts, Communication research, 19, 539, 10.1177/009365092019005001 Turel, 2010, Is mobile email addiction overlooked?, Communications of the ACM, 53, 41, 10.1145/1735223.1735237 Vaidya, 2005, Collaborative technology use in organizations: a typology, AMCIS 2005 Proceedings, 5 von Briel, 2018, Digital technologies as external enablers of new venture creation in the IT hardware sector, Entrepreneurship Theory and Practice, 42, 47, 10.1177/1042258717732779 Wang, 2015, Enhancing creativity in group collaboration: How performance targets and feedback shape perceptions and idea generation performance, Computers in Human Behavior, 42, 187, 10.1016/j.chb.2014.02.017 Watson, 2021, Looking at the Gig Picture: Defining Gig Work and Explaining Profile Differences in Gig Workers’ Job Demands and Resources, Group & Organization Management, 46, 327, 10.1177/1059601121996548 Webster, 1997, Audience engagement in multimedia presentations, ACM SIGMIS Database: the DATABASE for Advances in Information Systems, 28, 63, 10.1145/264701.264706 Wong, 2020, Fostering Creative Performance of Platform Crowdworkers: The Digital Feedback Dilemma, International Journal of Electronic Commerce Wood, 2019, Good gig, bad gig: autonomy and algorithmic control in the global gig economy, Work, Employment and Society,, 33, 56, 10.1177/0950017018785616 Wood, 2018, Workers of the Internet unite? Online freelancer organisation among remote gig economy workers in six Asian and African countries, New Technology, Work and Employment,, 33, 95, 10.1111/ntwe.12112 Wyatt, 2003, Non-users also matter: the construction of users and non-users of the internet Yu, 2017, Understanding factors influencing information communication technology adoption behavior: The moderators of information literacy and digital skills, Computers in Human Behavior, 71, 196, 10.1016/j.chb.2017.02.005 Yu, 2018, Excessive social media use at work. Exploring the effects of social media overload on job performance, Information Technology & People, 31, 1091, 10.1108/ITP-10-2016-0237 Zhang, 2006, Affective quality and cognitive absorption: Extending technology acceptance research, 8 Zhou, 2014, Research on workplace creativity: A review and redirection, Annu. Rev. Organ. Psychol. Organ. Behav., 1, 333, 10.1146/annurev-orgpsych-031413-091226 Zhou, 2003, Research on employee creativity: A critical review and directions for future research, 165