Understanding impulse buying in mobile commerce: An investigation into hedonic and utilitarian browsing
Tài liệu tham khảo
Arnold, 2003, Hedonic shopping motivations, Journal of Retailing, 79, 77, 10.1016/S0022-4359(03)00007-1
Babin, 2001, Seeking something different? A model of schema typicality, consumer affect, purchase intentions and perceived shopping value, Journal of Business Research, 54, 89, 10.1016/S0148-2963(99)00095-8
Babin, 1994, Work and/or fun: Measuring hedonic and utilitarian shopping value, The Journal of Consumer Research, 20, 644, 10.1086/209376
Babin, 2004, Perceived appropriateness and its effect on quality, affect and behavior, Journal of Retailing and Consumer Services, 11, 287, 10.1016/j.jretconser.2003.09.002
Barnes, 2002, The mobile commerce value chain: Analysis and future developments, International Journal of Information Management, 22, 91, 10.1016/S0268-4012(01)00047-0
Beatty, 1998, Impulse buying: Modeling its precursors, Journal of Retailing, 74, 169, 10.1016/S0022-4359(99)80092-X
Belk, 1974, An exploratory assessment of situational effects in buyer behavior, Journal of Marketing Research, 11, 156, 10.1177/002224377401100206
Belk, 1975, Situational variables and consumer behavior, The Journal of Consumer Research, 2, 157, 10.1086/208627
Bloch, 1983, Shopping without purchase: An investigation of consumer browsing behavior, ACR North American Advances, 10, 389
Bloch, 1989, Extending the concept of shopping: An investigation of browsing activity, Journal of the Academy of Marketing Science, 17, 13, 10.1007/BF02726349
Campbell, 1959, Convergent and discriminant validation by the multitrait-multimethod matrix, Psychological Bulletin, 56, 81, 10.1037/h0046016
Chae, 2003, What’s so different about the mobile Internet?, Communications of the ACM, 46, 240, 10.1145/953460.953506
Chang, 2014, The influence of web aesthetics on customers’ PAD, Computers in Human Behavior, 36, 168, 10.1016/j.chb.2014.03.050
Chen, 2018, What drives purchase intention on Airbnb? Perspectives of consumer reviews, information quality, and media richness, Telematics and Informatics, 35, 1512, 10.1016/j.tele.2018.03.019
Chen, 2018, What drives live-stream usage intention? The perspectives of flow, entertainment, social interaction, and endorsement, Telematics and Informatics, 35, 293, 10.1016/j.tele.2017.12.003
Cheong, 2008, Consumers’ reliance on product information and recommendations found in UGC, Journal of Interactive Advertising, 8, 38, 10.1080/15252019.2008.10722141
Chin, 1998, The partial least squares approach to structural equation modeling, Modern Methods for Business Research, 295, 295
Chiu, 2005, Relationship marketing and consumer switching behavior, Journal of Business Research, 58, 1681, 10.1016/j.jbusres.2004.11.005
Chiu, 2014, Understanding customers’ repeat purchase intentions in B2C e‐commerce: The roles of utilitarian value, hedonic value and perceived risk, Information Systems Journal, 24, 85, 10.1111/j.1365-2575.2012.00407.x
Cyr, 2006, Design aesthetics leading to m-loyalty in mobile commerce, Information & Management, 43, 950, 10.1016/j.im.2006.08.009
Deci, 1975
Dillon, 1984
Dwivedi, 2014, Adoption of M-commerce: Examining factors affecting intention and behaviour of Indian consumers, International Journal of Indian Culture and Business Management, 8, 345, 10.1504/IJICBM.2014.060365
Engel, 1995
Fang, 2014, Beyond the credibility of electronic word of mouth: Exploring eWOM adoption on social networking sites from affective and curiosity perspectives, International Journal of Electronic Commerce, 18, 67, 10.2753/JEC1086-4415180303
Fang, 2017, Design and performance attributes driving mobile travel application engagement, International Journal of Information Management, 37, 269, 10.1016/j.ijinfomgt.2017.03.003
Faqih, 2015, Assessing the moderating effect of gender differences and individualism-collectivism at individual-level on the adoption of mobile commerce technology: TAM3 perspective, Journal of Retailing and Consumer Services, 22, 37, 10.1016/j.jretconser.2014.09.006
Fishbein, 1975
Floh, 2013, The role of atmospheric cues in online impulse-buying behavior, Electronic Commerce Research and Applications, 12, 425, 10.1016/j.elerap.2013.06.001
Fornell, 1981, Evaluating structural equation models with unobservable variables and measurement error, Journal of Marketing Research, 18, 39, 10.1177/002224378101800104
Ghose, 2011, An empirical analysis of user content generation and usage behavior on the mobile Internet, Management Science, 57, 1671, 10.1287/mnsc.1110.1350
Ghose, 2012, How is the mobile Internet different? Search costs and local activities, Information Systems Research, 24, 613, 10.1287/isre.1120.0453
Goldsmith, 2006, Measuring motivations for online opinion seeking, Journal of Interactive Advertising, 6, 2, 10.1080/15252019.2006.10722114
Hair, 2011, PLS-SEM: Indeed a silver bullet, Journal of Marketing Theory and Practice, 19, 139, 10.2753/MTP1069-6679190202
Hausman, 2000, A multi-method investigation of consumer motivations in impulse buying behavior, Journal of Consumer Marketing, 17, 403, 10.1108/07363760010341045
Henseler, 2015, A new criterion for assessing discriminant validity in variance-based structural equation modeling, Journal of the Academy of Marketing Science, 43, 115, 10.1007/s11747-014-0403-8
Hirschman, 1982, Hedonic consumption: Emerging concepts, methods and propositions, The Journal of Marketing, 46, 92, 10.1177/002224298204600314
Hoffman, 1996, Marketing in hypermedia computer-mediated environments: Conceptual foundations, The Journal of Marketing, 60, 50, 10.2307/1251841
Hsiao, 2018, What drives smartwatch purchase intention? Perspectives from hardware, software, design, and value, Telematics and Informatics, 35, 103, 10.1016/j.tele.2017.10.002
Hsiao, 2016, What drives in-app purchase intention for mobile games? An examination of perceived values and loyalty, Electronic Commerce Research and Applications, 16, 18, 10.1016/j.elerap.2016.01.001
Hsin Chang, 2008, The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator, Online Information Review, 32, 818, 10.1108/14684520810923953
Huang, 2016, Flow and social capital theory in online impulse buying, Journal of Business Research, 69, 2277, 10.1016/j.jbusres.2015.12.042
Huang, 2016, Exploring utilitarian and hedonic antecedents for adopting information from a recommendation agent and unplanned purchase behaviour, New Review of Hypermedia and Multimedia, 22, 139, 10.1080/13614568.2015.1052098
Ismagilova, 2019, Perceived helpfulness of eWOM: Emotions, fairness and rationality, Journal of Retailing and Consumer Services, 10.1016/j.jretconser.2019.02.002
Ismagilova, 2019, The effect of characteristics of source credibility on consumer behaviour: A meta-analysis, Journal of Retailing and Consumer Services, 10.1016/j.jretconser.2019.01.005
Kamboj, 2018, Examining branding co-creation in brand communities on social media: Applying the paradigm of Stimulus-Organism-Response, International Journal of Information Management, 39, 169, 10.1016/j.ijinfomgt.2017.12.001
Kim, 2012, A study of mobile internet user’s service quality perceptions from a user’s utilitarian and hedonic value tendency perspectives, Information Systems Frontiers, 14, 409, 10.1007/s10796-010-9267-8
Kim, 2007, Value-based adoption of mobile internet: An empirical investigation, Decision Support Systems, 43, 111, 10.1016/j.dss.2005.05.009
Kim, 2010, An empirical examination of factors influencing the intention to use mobile payment, Computers in Human Behavior, 26, 310, 10.1016/j.chb.2009.10.013
Koo, 2015, Assessing the impact of intrinsic and extrinsic motivators on smart green IT device use: Reference group perspectives, International Journal of Information Management, 35, 64, 10.1016/j.ijinfomgt.2014.10.001
Kourouthanassis, 2012, Introduction to the special issue mobile commerce: The past, present, and future of mobile commerce research, International Journal of Electronic Commerce, 16, 5, 10.2753/JEC1086-4415160401
Kukar-Kinney, 2010, The determinants of consumers’ online shopping cart abandonment, Journal of the Academy of Marketing Science, 38, 240, 10.1007/s11747-009-0141-5
Kuziemsky, 2005, A review on diffusion of personal digital assistants in healthcare, Journal of Medical Systems, 29, 335, 10.1007/s10916-005-5893-y
Lee, 2008, Cultural influences on consumer satisfaction with impulse and planned purchase decisions, Journal of Business Research, 61, 265, 10.1016/j.jbusres.2007.06.006
Lee, 2014, Two faces of mobile shopping: Self-efficacy and impulsivity, International Journal of E-Business Research, 10, 15, 10.4018/ijebr.2014010102
Liang, 2004, Introduction to the special issue: Mobile commerce applications, International Journal of Electronic Commerce, 8, 7, 10.1080/10864415.2004.11044303
Liébana-Cabanillas, 2017, A SEM-neural network approach for predicting antecedents of m-commerce acceptance, International Journal of Information Management, 37, 14, 10.1016/j.ijinfomgt.2016.10.008
Lin, 2011, Why people use social networking sites: An empirical study integrating network externalities and motivation theory, Computers in Human Behavior, 27, 1152, 10.1016/j.chb.2010.12.009
Lin, 2014, Understanding the evolution of consumer trust in mobile commerce: A longitudinal study, Information Technology and Management, 15, 37, 10.1007/s10799-013-0172-y
Luarn, 2005, Toward an understanding of the behavioral intention to use mobile banking, Computers in Human Behavior, 21, 873, 10.1016/j.chb.2004.03.003
Luo, 2005, How does shopping with others influence impulsive purchasing?, Journal of Consumer Psychology, 15, 288, 10.1207/s15327663jcp1504_3
Luo, 2013, Mobile targeting, Management Science, 60, 1738, 10.1287/mnsc.2013.1836
MacKinnon, 2004, Confidence limits for the indirect effect: Distribution of the product and resampling methods, Multivariate Behavioral Research, 39, 99, 10.1207/s15327906mbr3901_4
Maier, 2015, The effects of technostress and switching stress on discontinued use of social networking services: A study of Facebook use, Information Systems Journal, 25, 275, 10.1111/isj.12068
Maity, 2014, Consumer decision-making across modern and traditional channels: E-commerce, m-commerce, in-store, Decision Support Systems, 61, 34, 10.1016/j.dss.2014.01.008
Marriott, 2017, What do we know about consumer m-shopping behaviour?, International Journal of Retail & Distribution Management, 45, 568, 10.1108/IJRDM-09-2016-0164
Martínez-López, 2014, Utilitarian motivations in online consumption: Dimensional structure and scales, Electronic Commerce Research and Applications, 13, 188, 10.1016/j.elerap.2014.02.002
Okazaki, 2013, Exploring convenience in mobile commerce: Moderating effects of gender, Computers in Human Behavior, 29, 1234, 10.1016/j.chb.2012.10.019
Olbrich, 2011, Modeling consumer purchasing behavior in social shopping communities with clickstream data, International Journal of Electronic Commerce, 16, 15, 10.2753/JEC1086-4415160202
Olsen, 2011, Retail attributes’ differential effects on utilitarian versus hedonic shopping value, Journal of Consumer Marketing, 28, 532, 10.1108/07363761111181527
Overby, 2006, The effects of utilitarian and hedonic online shopping value on consumer preference and intentions, Journal of Business Research, 59, 1160, 10.1016/j.jbusres.2006.03.008
Parboteeah, 2009, The influence of website characteristics on a consumer’s urge to buy impulsively, Information Systems Research, 20, 60, 10.1287/isre.1070.0157
Park, 2012, Apparel product attributes, web browsing, and e-impulse buying on shopping websites, Journal of Business Research, 65, 1583, 10.1016/j.jbusres.2011.02.043
Pedersen, 2005, Adoption of mobile Internet services: An exploratory study of mobile commerce early adopters, Journal of Organizational Computing and Electronic Commerce, 15, 203, 10.1207/s15327744joce1503_2
Piron, 1991, Defining impulse purchasing, ACR North American Advances, 18, 509
Pöyry, 2013, Can we get from liking to buying? Behavioral differences in hedonic and utilitarian Facebook usage, Electronic Commerce Research and Applications, 12, 224, 10.1016/j.elerap.2013.01.003
Preacher, 2004, SPSS and SAS procedures for estimating indirect effects in simple mediation models, Behavior Research Methods, Instruments, & Computers, 36, 717, 10.3758/BF03206553
Ramanathan, 2006, Time-varying effects of chronic hedonic goals on impulsive behavior, Journal of Marketing Research, 43, 628, 10.1509/jmkr.43.4.628
Riley, 2000
Rook, 1987, The buying impulse, Journal of Consumer Research, 14, 189, 10.1086/209105
Rowley, 2002, Window’ shopping and browsing opportunities in cyberspace, Journal of Consumer Behaviour, 1, 369, 10.1002/cb.81
Schwartz, 2012
Shareef, 2017, Content design of advertisement for consumer exposure: Mobile marketing through short messaging service, International Journal of Information Management, 37, 257, 10.1016/j.ijinfomgt.2017.02.003
Sharma, 2010, Impulse buying and variety seeking: A trait-correlates perspective, Journal of Business Research, 63, 276, 10.1016/j.jbusres.2009.03.013
Slade, 2013, Mobile payment adoption: Classification and review of the extant literature, The Marketing Review, 13, 167, 10.1362/146934713X13699019904687
Smith, 1998, An experimental investigation of customer reactions to service failure and recovery encounters: Paradox or peril?, Journal of Service Research, 1, 65, 10.1177/109467059800100106
Stern, 1962, The significance of impulse buying today, The Journal of Marketing, 26, 59, 10.1177/002224296202600212
Tamilmani, 2019, The battle of Brain vs. Heart: A literature review and meta-analysis of “hedonic motivation” use in UTAUT2, International Journal of Information Management, 46, 222, 10.1016/j.ijinfomgt.2019.01.008
Taylor, 1995, Understanding information technology usage: A test of competing models, Information Systems Research, 6, 144, 10.1287/isre.6.2.144
To, 2007, Shopping motivations on Internet: A study based on utilitarian and hedonic value, Technovation, 27, 774, 10.1016/j.technovation.2007.01.001
Tojib, 2012, Post-adoption modeling of advanced mobile service use, Journal of Business Research, 65, 922, 10.1016/j.jbusres.2011.05.006
Tractinsky, 2000, What is beautiful is usable, Interacting with Computers, 13, 127, 10.1016/S0953-5438(00)00031-X
Venkatesh, 2001, A longitudinal investigation of personal computers in homes: Adoption determinants and emerging challenges, MIS Quarterly, 25, 71, 10.2307/3250959
Verhagen, 2011, The influence of online store beliefs on consumer online impulse buying: A model and empirical application, Information & Management, 48, 320, 10.1016/j.im.2011.08.001
Voss, 2003, Measuring the hedonic and utilitarian dimensions of consumer attitude, Journal of Marketing Research, 40, 310, 10.1509/jmkr.40.3.310.19238
Wu, 2005, What drives mobile commerce?: An empirical evaluation of the revised technology acceptance model, Information & Management, 42, 719, 10.1016/j.im.2004.07.001
Yang, 2017, Examining the impact of gamification on intention of engagement and brand attitude in the marketing context, Computers in Human Behavior, 73, 459, 10.1016/j.chb.2017.03.066
Yoon, 2011, To seek variety or uniformity: The role of culture in consumers’ choice in a group setting, Marketing Letters, 22, 49, 10.1007/s11002-010-9102-5