Necessary Evils and Interpersonal Sensitivity in Organizations

Adorno T. W., 1950, The authoritarian personality

Altemeyer B., 1996, The authoritarian specter

Applbaum A. I., 1999, Ethics for adversaries: The morality of roles in public and professional life

Argyris C., 1969, American Psychologist, 24, 893, 10.1037/h0028880

Ashforth B. E., 1993, Academy of Management Review, 18, 88, 10.5465/amr.1993.3997508

Badaracco J. L., 1997, Defining moments: When managers must choose between right and right

Bagozzi R. P., 1992, Social Psychology Quarterly, 55, 178, 10.2307/2786945

Bagozzi R. P., 1995, British Journal of Social Psychology, 34, 437, 10.1111/j.2044-8309.1995.tb01076.x

Bandura A., 1991, Handbook of moral behavior and development, 1, 45

Bandura A., 1997, Self-efficacy: The exercise of control

Bandura A., 1999, Personality and Social Psychology Review, 3, 193, 10.1207/s15327957pspr0303_3

Bandura A., 2001, Annual Review of Psychology, 52, 1, 10.1146/annurev.psych.52.1.1

Bandura A., 1996, Journal of Personality and Social Psychology, 7, 364, 10.1037/0022-3514.71.2.364

Bargh J. A., 1997, Advances in social cognition, 10, 1

Bargh J. A., 1996, The psychology of action: Linking cognition and motivation to behavior, 457

Baron R. M., 1986, Journal of Personality and Social Psychology, 51, 1173, 10.1037/0022-3514.51.6.1173

Batson C. D., 1998, The handbook of social psychology, 2, 282

Baumeister R., 1999, Evil: Inside human violence and cruelty

Baumeister R. F., 2000, Social Cognition, 18, 130, 10.1521/soco.2000.18.2.130

Baumeister R. F., 1994, Psychological Bulletin, 115, 243, 10.1037/0033-2909.115.2.243

Bazerman M., 1998, Academy of Management Review, 23, 225, 10.5465/amr.1998.533224

Bies R. J., 2001, Advances in organizational justice, 89

Bies R. J., 1986, Research on negotiation in organizations, 43

Bies R. J., 1987, Social Justice Research, 1, 199, 10.1007/BF01048016

Bies R. J., 1988, Academy of Management Journal, 31, 676, 10.2307/256465

Bies R. J., 1988, Communication Research, 15, 381, 10.1177/009365088015004003

Bies R. J., 1997, Antisocial behavior in organizations, 18

Bowers C. A., 1996, Stress and human performance, 163

Brief A. P., 2001, Groups at work: Theory and research, 471

Brockner J., 1992, California Management Review, 34, 9, 10.2307/41166691

Brockner J., 1994, Social Justice Research, 7, 345, 10.1007/BF02334861

Brockner J., 1990, Journal of Experimental and Social Psychology, 26, 389, 10.1016/0022-1031(90)90065-T

Brockner J., 1987, Administrative Science Quarterly, 32, 526, 10.2307/2392882

Bruner J., 1992, Acts of meaning

Cameron K. S., 1993, Organizational change and redesign, 19

Carlo G., 1991, Journal of Personality and Social Psychology, 61, 450, 10.1037/0022-3514.61.3.450

Christakis N. A., 1999, Death foretold: Prophecy and prognosis in medical care

Csikszentmihalyi M., 1975, Beyond boredom and anxiety

Darley J. M., 1992, Psychological Inquiry, 3, 199, 10.1207/s15327965pli0302_28

Darley J. M., 1996, Codes of conduct: Behavioral research into business ethics, 13

Davis M. H., 1983, Journal of Personality and Social Psychology, 44, 113, 10.1037/0022-3514.44.1.113

Davis M. H., 1983, Journal of Personality, 51, 167, 10.1111/j.1467-6494.1983.tb00860.x

Desmarais S., 1994, Entitlement and the affectional bond: Justice in close relationships, 43, 10.1007/978-1-4899-0984-8_3

Diener E., 2000, American Psychologist, 55, 34, 10.1037/0003-066X.55.1.34

DiMaggio P., 1983, American Sociological Review, 48, 147, 10.2307/2095101

Domagalski T. A., 1999, Human Relations, 52, 833

Donovan M. A., 1998, Journal of Applied Psychology, 83, 683, 10.1037/0021-9010.83.5.683

Dutton J. E., 2002, Harvard Business Review, 80, 55

Dweck C. S., 2000, Self-theories: Their role in motivation, personality, and development

Easterbrook J. A., 1959, Psychological Bulletin, 66, 183

Edmondson A. E., 2001, Administrative Science Quarterly, 26, 685, 10.2307/3094828

Eisenberg N., 2000, Annual Review of Psychology, 51, 665, 10.1146/annurev.psych.51.1.665

Eisenberg N., 2002, Journal of Personality and Social Psychology, 82, 993, 10.1037/0022-3514.82.6.993

Ekman P., 1993, American Psychologist, 48, 384, 10.1037/0003-066X.48.4.384

Ferguson T. J., 1998, Guilt and children, 19, 10.1016/B978-012148610-5/50003-5

Festinger L., 1957, A theory of cognitive dissonance, 10.1515/9781503620766

Fineman S., 2000, Emotion in organizations, 2, 10.4135/9781446219850

Fiske A. P., 1997, Political Psychology, 17, 255, 10.1111/0162-895X.00058

Fleming J. H., 1989, Journal of Personality and Social Psychology, 56, 27, 10.1037/0022-3514.56.1.27

Folger R., 1998, Academy of Management Journal, 41, 79, 10.2307/256899

Folger R., 2001, Justice in the workplace: From theory to practice, 2, 97

Foot P., 1978, Virtues and vices and other essays in moral philosophy, 19

Foot P., 1985, Morality and objectivity: A tribute to J. L. Mackie, 23

Fredrickson B. L., 2001, American Psychologist, 56, 218, 10.1037/0003-066X.56.3.218

Fredrickson B. L., 2003, American Scientist, 91, 330, 10.1511/2003.4.330

Frost P., 2000, Emotion in organizations, 25

Gawande A., 2002, Complications: A surgeon's notes on an imperfect science

Gilbert D. T., 1991, American Psychologist, 56, 107, 10.1037/0003-066X.46.2.107

Gilbert D. T., 2002, The wisdom in feeling: Psychological processes in emotional intelligence, 114

Gilbert D. T., 1995, Psychological Bulletin, 117, 21, 10.1037/0033-2909.117.1.21

Gilbert D. T., 1989, Journal of Personality and Social Psychology, 57, 940, 10.1037/0022-3514.57.6.940

Gilbert D. T., 1988, Journal of Personality and Social Psychology, 54, 733, 10.1037/0022-3514.54.5.733

Gilligan S. G., 1984, Emotions, cognition, and behavior, 547

Gist M. E., 1987, Academy of Management Review, 12, 472, 10.5465/amr.1987.4306562

Gist M. E., 1992, Academy of Management Review, 17, 183, 10.5465/amr.1992.4279530

Goffman E., 1959, The presentation of self in everyday life

Goffman E., 1974, Frame analysis

Goleman D., 1995, Emotional intelligence

Gonzales M. H., 1992, Journal of Personality and Social Psychology, 62, 958, 10.1037/0022-3514.62.6.958

Greenberg J., 1987, Academy of Management Review, 12, 9, 10.5465/amr.1987.4306437

Greenberg J., 1990, Research in Organizational Behavior, 12, 111

Greenberg J., 1993, Organizational Behavior and Human Decision Processes, 54, 81, 10.1006/obhd.1993.1004

Griffin R. W., 1983, Administrative Science Quarterly, 28, 184, 10.2307/2392617

Griffin R. W., 1987, Research in Organizational Behavior, 9, 79

Groopman J., 2002, The New Yorker, 28, 62

Gross J. J., 1998, Review of General Psychology, 2, 271, 10.1037/1089-2680.2.3.271

Hackman J. R., 1970, Social and psychological factors in stress, 202

Hackman J. R., 1985, Doing research that is useful for theory and practice, 126

Hackman J. R., 1986, Psychology and work: Productivity, change, and employment, 89, 10.1037/10055-003

Hackman J. R., 1971, Journal of Applied Psychology, 55, 259, 10.1037/h0031152

Hackman J. R., 1980, Work redesign

Halpern J., 2001, From detached concern to empathy: Humanizing medical practice, 10.1093/acprof:osobl/9780195111194.001.0001

Hochschild A. R., 1983, The managed heart: Commercialization of human feeling

Hoffman M. L., 1982, The development of prosocial behavior, 281, 10.1016/B978-0-12-234980-5.50016-X

Jedrey C. M., 1994, The art and craft of teaching, 103

Jones E. E., 1967, Journal of Experimental Social Psychology, 3, 1, 10.1016/0022-1031(67)90034-0

Kahn W. A., 1990, Academy of Management Journal, 33, 692

Kahn W. A., 1993, Administrative Science Quarterly, 38, 539, 10.2307/2393336

Keashley L., 1994, Violence and Victims, 9, 341, 10.1891/0886-6708.9.4.341

Kelman H., 1973, Journal of Social Issues, 29, 25, 10.1111/j.1540-4560.1973.tb00102.x

Kets de Vries M. F. R., 1997, Human Relations, 50, 11

Latané B., 1981, American Psychologist, 36, 343, 10.1037/0003-066X.36.4.343

Lazarus R. S., 1991, American Psychologist, 46, 352, 10.1037/0003-066X.46.4.352

Lazarus R. S., 1984, Stress, appraisal, and coping

Leary M. R., 1995, Self-presentation: Impression management and interpersonal behavior

Lee F., 1993, Journal of Applied Psychology, 77, 571

Lee F., 2001, Organizational Behavior and Human Decision Processes, 84, 254, 10.1006/obhd.2000.2925

Lerner M. J., 1981, Justice motive in social behavior: Adapting to times of scarcity and change, 11, 10.1007/978-1-4899-0429-4_2

Lerner M. J., 1996, Quality Management Journal, 3, 22, 10.1080/10686967.1996.11918756

Lerner M. J., 1976, Advances in experimental social psychology

Lewicki R. J., 1998, Academy of Management Review, 23, 438, 10.5465/amr.1998.926620

Lief H. L., 1963, The psychological basis of medical practice, 12

Lind E. A., 2000, Administrative Science Quarterly, 45, 557, 10.2307/2667109

Locke E. A., 1990, A theory of goal setting and task performance

Locke E. A., 1981, Psychological Bulletin, 90, 125, 10.1037/0033-2909.90.1.125

Loewenstein G., 1996, Organizational Behavior and Human Decision Processes, 65, 272, 10.1006/obhd.1996.0028

Luthans F., 2002, Academy of Management Executive, 16, 57

Maslach C., 1982, Burnout: The cost of caring

Metcalfe J., 1999, Psychological Review, 106, 3, 10.1037/0033-295X.106.1.3

Meyer J. W., 1977, American Journal of Sociology, 83, 340, 10.1086/226550

Mikula G., 1990, European Journal of Social Psychology, 20, 133, 10.1002/ejsp.2420200205

Milgram S., 1974, Obedience to authority

Mineka S., 1999, Handbook of cognition and emotion, 747

Mischel W., 1996, Social psychology: Handbook of basic principles, 329

Morris J. A., 1996, Academy of Management Review, 21, 986, 10.5465/amr.1996.9704071861

Muir W. K., 1979, Police: Streetcorner politicians, 10.7208/chicago/9780226218663.001.0001

Muraven M., 2000, Psychological Bulletin, 126, 247, 10.1037/0033-2909.126.2.247

Noer D. M., 1993, Healing the wounds: Overcoming the trauma of layoffs and revitalizing downsized organizations

Nussbaum M. C., 1988, Oxford Studies in Ancient Philosophy, 1, 145

Nussbaum M. C., 2000, Women and human development: The capabilities approach, 10.1017/CBO9780511841286

Palmer P. J., 1998, The courage to teach: Exploring the inner landscape of a teacher's life

Pichanick J. S., 2003, The regulation of well-being: Growth and action orientations

Rafaeli A., 1989, Research in Organizational Behavior, 11, 1, 10.1016/0167-2681(89)90061-9

Repenning N. P., 2002, Administrative Science Quarterly, 47, 265, 10.2307/3094806

Roseman I. J., 1996, Cognition and Emotion, 10, 241, 10.1080/026999396380240

Rosenbaum E. E., 1988, A taste of my own medicine: When the doctor is the patient

Rothbard N., 2001, Administrative Science Quarterly, 46, 655, 10.2307/3094827

Ruden R., 2000, The craving brain

Ryan R. M., 2000, American Psychologist, 55, 68, 10.1037/0003-066X.55.1.68

Ryan R. M., 2001, Annual Review of Psychology, 52, 141, 10.1146/annurev.psych.52.1.141

Ryff C. D., 1995, Journal of Personality and Social Psychology, 69, 719, 10.1037/0022-3514.69.4.719

Sajkovic A. D., 1998, Psychological Bulletin, 124, 240, 10.1037/0033-2909.124.2.240

Salas E., 1996, Stress and human performance, 1

Salovey P., 1990, Imagination, Cognition, and Personality, 9, 185, 10.2190/DUGG-P24E-52WK-6CDG

Schlenker B. R., 1980, Impression management: The self-concept, social identity, and interpersonal relations

Schon D., 1983, The reflective practitioner: How professionals think in action

Seeman M., 1997, Social Psychology Quarterly, 60, 4, 10.2307/2787008

Sen A., 1985, Journal of Philosophy, 82, 169

Sen A., 1992, Inequality reexamined

Sen A., 1993, The quality of life, 30, 10.1093/0198287976.003.0003

Silver M., 1978, Journal of Social Issues, 34, 125, 10.1111/j.1540-4560.1978.tb00779.x

Sitkin S. B., 1993, Human Relations, 46, 349, 10.1177/001872679304600303

Skarlicki D. P., 1997, Journal of Applied Psychology, 82, 434, 10.1037/0021-9010.82.3.434

Smith C. A., 1985, Journal of Personality and Social Psychology, 48, 813, 10.1037/0022-3514.48.4.813

Smith L., 1994, Fortune, 25, 44

Snow D. A., 1986, American Sociological Review, 51, 464, 10.2307/2095581

Staw B. M., 1981, Administrative Science Quarterly, 26, 501, 10.2307/2392337

Suchman M. C., 1995, Academy of Management Review, 20, 571, 10.5465/amr.1995.9508080331

Suls J., 1996, Journal of Personality, 64, 711, 10.1111/j.1467-6494.1996.tb00942.x

SUPPORT (principal investigators), 1995, Journal of the American Medical Association, 274, 1591, 10.1001/jama.1995.03530200027032

Sussman S. W., 1999, Information Systems Research, 10, 150, 10.1287/isre.10.2.150

Sykes G. M., 1957, American Sociological Review, 22, 664, 10.2307/2089195

Tangney J. P., 1991, Journal of Personality and Social Psychology, 61, 598, 10.1037/0022-3514.61.4.598

Tangney J. P., 1995, American Behavioral Scientist, 38, 1132, 10.1177/0002764295038008008

Tesser A., 1975, Advances in experimental social psychology, 8, 193

Tetlock P. E., 1994, Journal of Behavioral Decision Making, 7, 1, 10.1002/bdm.3960070102

Tetlock P. E., 2000, Journal of Personality and Social Psychology, 78, 853, 10.1037/0022-3514.78.5.853

Tetlock P. E., 1985, Psychological Review, 92, 59, 10.1037/0033-295X.92.1.59

Toffler B. L., 1986, Tough choices: Managers talk ethics

Triandis H. C., 1980, Nebraska Symposium on Motivation, 27, 195

Tversky A., 1974, Science, 211, 453, 10.1126/science.7455683

Tyler T. R., 1990, Applied social psychology and organizational settings, 77

Tyler T. R., 1992, Advances in Experimental Social Psychology, 25, 115, 10.1016/S0065-2601(08)60283-X

Vallacher R. R., 1987, Psychological Review, 94, 3, 10.1037/0033-295X.94.1.3

Van Hook F., 1988, Journal of Personality and Social Psychology, 55, 625, 10.1037/0022-3514.55.4.625

Vaughan D., 1996, The Challenger launch decision

Vaughan D., 1999, Annual Review of Sociology, 25, 271, 10.1146/annurev.soc.25.1.271

Vaughan K. B., 1981, Journal of Experimental Social Psychology, 17, 16, 10.1016/0022-1031(81)90003-2

Wachtel P. L., 1967, Psychological Bulletin, 68, 417, 10.1037/h0025186

Walster E., 1966, Journal of Personality and Social Psychology, 3, 73, 10.1037/h0022733

Walzer M., 1974, War and moral responsibility, 62

Watson D., 1988, Journal of Personality and Social Psychology, 54, 1063, 10.1037/0022-3514.54.6.1063

Weick K., 1979, The social psychology of organizing, 2

Weick K., 1995, Sensemaking in organizations

Weick K., 1999, Journal of Management Inquiry, 8, 134, 10.1177/105649269982005

Weiner B., 1995, Judgments of responsibility

Weiner B., 1982, Personality and Social Psychology Bulletin, 8, 226, 10.1177/0146167282082007

Weltman G., 1971, Human Factors, 13, 99, 10.1177/001872087101300202

Wiesenfeld B. M., 2000, Organizational Behavior and Human Decision Processes, 83, 1, 10.1006/obhd.2000.2894

Williams B., 1983, The good lawyer: Lawyers' roles and lawyers' ethics, 256

Wood R., 1989, Academy of Management Review, 14, 361, 10.5465/amr.1989.4279067

Wright B., 1998, Canadian Journal of Administrative Sciences, 15, 339, 10.1111/j.1936-4490.1998.tb00176.x

Wrzesniewski A., 2001, Academy of Management Review, 26, 179, 10.5465/amr.2001.4378011

Zimbardo P. G., 1995, Research in Social Psychology, 11, 125

Zimmerman M. A., 2002, Academy of Management Review, 27, 414, 10.5465/amr.2002.7389921

Zucker L. G., 1987, Annual Review of Sociology, 13, 443, 10.1146/annurev.so.13.080187.002303

Zucker L. G., 1991, The new institutionalism in organizational analysis, 83

Zuckerman M., 1979, Journal of Personality, 47, 245, 10.1111/j.1467-6494.1979.tb00202.x