On the Asymmetric User Perception of Transit Service Quality

International Journal of Sustainable Transportation - Tập 5 Số 4 - Trang 216-232 - 2011
Cinzia Cirillo1, Laura Eboli2, Gabriella Mazzulla2
1Department of Civil and Environmental Engineering, University of Maryland College Park, Maryland, USA
2Faculty of Engineering, Department of Land Use Planning, University of Calabria , Rende, Italy

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