Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement

Transport Policy - Tập 18 - Trang 318-325 - 2011
Wen-Tai Lai1, Ching-Fu Chen2
1Department of International Trade & Business Administration, Wenzao Ursuline College of Languages, 900 Mintsu 1st Road, Kaohsiung 80793, Taiwan
2Department of Transportation & Communication Management Science, National Cheng Kung University, 1, Ta-Hsueh Rd., Tainan 701, Taiwan

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