Patterns of Health Services Utilization by Recent Immigrants

Casimir GJ, Morrison BJ: Rethinking work with multicultural populations. Commun Ment Health J 1993; 29(6):547-559 Cornelius LJ: Access to medical care for black Americans with an episode of illness. J Natl Med Assoc 1991; 83(7):617-626 Fox SA, Stein JA: The effect of physician-patient communication on mammography utilization by different ethnic groups. Med Care 1991; 29(11):1065-1082 Jackson JC, Do H, Chitnarong K, Tu SP, Marchand A, Hislop G, Taylor V: Development of cervical cancer control interventions for Chinese immigrants. J Immigrant Health 2002; 4(3):147-157 Ivanov LL, Buck K: Health care utilization patterns of Russian-speaking immigrant women across age groups. J Immigrant Health 2002; 4(1):17-27 Massé R: Culture et Santé Publique: Les Contributions de l'Anthropologie à la Prévention et à la Promotion de la Santé. Montréal: Gaétan Morin éditeur; 1995 Meikle SF, Orleans M, Leff M, Shain R, Gibbs RS: Women's reasons for not seeking prenatal care: Racial and ethnic factors. Birth 1995; 22(2):81-86 Padgett DK, Patrick C, Burns BJ, Schlesinger HJ: Ethnicity and the use of outpatient mental health services in a national insured population. Am J Public Health 1994; 84(2):222-226 Ross-Lee B, Kiss L, Weiser MA: Should healthcare reform be color-blind? Addressing the barriers to improving minority health. Healthcare Policy 1994; 94(8):664-671 Wen SW, Goel V, Williams JI: Utilization of health care services by immigrants and other ethnic/ cultural groups in Ontario. Ethnicity Health 1996; 1:99-109 Zambrana R, Ell K, Dorrington C, Waschman L, Hodge D: The relationship between psychosocial status of immigrant latino mothers and use of emergency pediatric services. Health Soc Work 1994; 19(2):93-102 Andersen RM, Giachello AL, Aday LA: Access of hispanics to health care and cuts in services: A state-of-the-art overview. Public Health Rep 1986; 101(3):238-252 Lieu TA, Newacheck PW, McManus MA: Race, ethnicity and access to ambulaotry care among US adolescents. Am J Public Health 1994; 83(7):960-965 Kelley MA, Perloff JD, Morris NM, Liu W: Primary care arrangements and access to care among African-American women in three Chicago communities. Women Health 1992; 18(4):91-106 Mitchell JB, Ballard DJ, Matchar DB, Whisnant JP, Samsa G: Racial variation in treatment for transient ischemic attacks: Impact of participation by neurologists. Health Serv Res 2000; 34(7):1413-1428 Barclay J: The multicultural society: Shaping the care of the future. Nursing 1991; 4(3):20-22 Flaskerud JH: The effects of culture-compatible intervention on the utilization of mental health services by minority clients. Commun Ment Health J 1986; 22(2):127-141 Gul V, Mackenzie M: Medical counselling and patient compliance in Turkish and Greek speaking communities in Haringey and Enfield. J R Soc Health 1993; December:286-287 King J, Fairbrother G, Thompson C, Morris DL: Influence of socioeconomic status, ethnicity and an educational brochure on compliance with a postal faecal occult blood test. Aust J Public Health 1994; 18(1):87-92 Sellwood W, Tarrier N: Demographic factors associated with extreme non-compliance in schizophrenia. Soc Psychiatry Psychiatr Epidemiol 1994; 29:172-177 Usual sources of health care and barriers to care in USA in 1996. Stat Bull 1998; (1):11-17 Vivier PM, Lewander WJ, Block SH, Simon PR, Alario AJ, Linakis JG: Is continuity of care preserved in children who utilize the pediatric emergency department? Pediatrics 1995; (1):37-41 Jacob A: Le processus d'intégration des réfugiés, facteur explicatif majeur dans l'intervention. Santé Mentale au Québec 1993; XVIII(I):193-210 Riberdy H, Kapetanakis C, Provencher P: Regroupement des données par territoire de CLSC, Recensement 1996, Direction de la santé publique et Direction de la programmation et de la coordination, Régie régionale de la santé et des services sociaux de Montréal-Centre; 1998 Meintel D, Piché V, Juteau D, Fortin S: Le quartier Côte-des-Neiges à Montréal: Les interfaces de la pluriethnicité. Paris, L'Harmattan; 1997 Blanc B: Problématique de la localisation des nouveaux immigrants à Montréal. études ethniques au Canada 1986; 18(1):89-108 Piché V, Bélanger L: Le quartier Côte-des-Neiges: Fiction statistique ou milieu d'insertion pour les groupes d'immigrants? In Meintel D, Piché V, Juteau D, Fortin S (eds): Le Quartier Côte-des-Neiges à Montréal: Les interfaces de la pluriethnicite. Paris, L'Harmattan; 1997: 77-101 Groulx LH: Contribution de la recherche qualitative à la recherche sociale. In: Poupart J, Groulx LH, Deslauriers JP, Laperrière A, Mayer R, Pires AP, eds. La Recherche Qualitative: Enjeux épistémologiques et Méthodologiques. Boucherville, Québec: Gaétan Morin éditeur; 1997 Assael H: Consumer Behavior and Marketing Action, Boston: 2nd edn. Kent Publishing Company; 1984 Assael H: Marketing. Forth Worth, TX: Dryden Press, 1998 Kotler P, Clarke RN: Consumer analysis. In: Marketing for Health Care Organizations. England Cliffs, NJ: Prentice-Hall: 1987; Chapitre 10, 256-288 Leduc N: La recherche sur l'utilization des services de santé pour comprendre le comportement des consommateurs. Ruptures 1999; 6(1):104-118 Blais R, Maïga A: Do ethnic groups use health services like the majority of the population? A study from Québec, Canada. Soc Sci Med 1999; 48:1237-1245 Venema HPU, Garretsen HFL, Van Der Maas PJ: Health of migrants and migrants health policy: The Netherlands as an example. Soc Sci Med 1995; 41:809-818 Klinkman MS: The process of choice of health care plan and provider: Development of an integrated analytic framework. Med Care Rev 1991; 48(3):295-330 Rudd J, Glanz K: How individuals use information for health actions: Consumer information processing. In: Glanz K, Lewis FM, Rimer BK, eds., Health Behavior and Health Education: Theory, Research and Practice. San Fransisco: Jossey-Bass 1990: Chap 6, 115-139 Stewart DW, Hickson GB, Pechmann C, Koslow S, Altemeier WA: Information search and decision making in the selection of family health care. J Health Care Mark 1989; 9(2):29-39 Murray KB: Health care service decision influences: An exploratory investigation of search and nonsearch criteria for professionals and patients. J Health Care Mark 1992; 12(1):24-38 Babakus E, Remington SJ, Lucas GH, Carnell CG: Issues in the practice of cosmetic surgery: Consumers' use of information and perceptions of service quality. J Health Care Mark 1991; 11(3):12-18 Boscarino J, Steiber SR: Hospital shopping and consumer choice. J Health Care Mark 1982; 2(2):15-23 Spector RE: Cultural Diversity in Health and Illness, 4th edn. Stanford, CT: Appleton and Lange Editors: 1996 Hoerger TJ, Howard LZ: Search behavior and choice of physician in the market for prenatal care. Med Care 1995; 33(4):332-349 Murray KB: A test of services marketing theory: Consumer information acquisition activities. J Mark 1991; 55:10-25 Béland F: Utilization of health services as events: An exploratory study. Health Serv Res 1988; 23(2):295-310 Béland F: The effect of past utilization of medical care services on current utilization of medical care: A dynamic analysis. Int J Health Sci 1991; 2:3-14 Béland F: Introduire la durée dans la conception et la mesure de l'utilization des services médicaux. Ruptures 1994; 1(1):28-44 Gabel LL, Lucas JB, Westbury RC: Why do patients continue to see the same physician ? Fam Pract Res J 1993; 13(2):133-147 Duncan L, Simmons M: Health practices among Russian and Ukrainian immigrants. J Commun Health Nurs 1996; 13:129-137 Battaglini A, Gravel S: Les Mères Immigrantes: Pareilles, Pas Pareilles! Facteurs de Vulnérabilité Propres aux Mères Immigrantes en Période Périnatale. Unité d'écologie Sociale et Humaine, Direction de la Santé Publique, Régie Régionale de la Santé et des Services Sociaux de Montréal-Centre; 2000 Chakraborty G, Gaeth GJ, Cunningham M: Understanding consumers' preferences for dental services. J Health Care Mark 1993; Fall:48-58 Dant RP, Lumpkin JR, Bush RP: Private physicians or walk-in clinics: Do the patients differ? J Health Care Mark 1990; 10(2):23-35 Dawson S: Health care consumption and consumer social class: a different look at the patient. J Health Care Mark 1989; 9(3):15-25 Headley DE, Miller SJ: Measuring service quality and its relationship to future consumer behavior. J Health Care Mark 1993; 13(4):32-41 Lim JS, Zallocco R: Determinant attributes in formulation of attitudes toward four health care systems. J Health Care Mark 1988; 8(2):25-30 Myers JH, Alpert MI: Determinant buying attitudes: Meaning and measurement. J Mark 1968; 32:13-20 Scotti DJ, Bonner PG, Wilman AR: An analysis of the determinants of HMO reenrollment behavior: Implications for theory and policy. J Health Care Mark 1986; 6(2):7-16 Berns, SD, Linakis JG, Lewander WJ, Alario AJ, Oh W: Appropriate use of a pediatric emergency department: Is the pediatrician called before the visit? Pediatr Emerg Care 1994; 10:13-17 Costello KJ: Evaluating consumer perceptions of emergency medical services: An exploratory study. J Ambulatory Care Mark 1988; 1(2):9-21 Bopp KD: How patients evaluate the quality of ambulatory medical encounters: A marketing perspective. J Health Care Mark 1990; 10(1):6-15 Fitzpatrick TR, Freed AO: Older Russian immigrants to the USA: Their utilization of health services. Int Social Work 2000; 43:305-323 Gagnon E, Saillant F, Montgomery C, Paquet S, Sévigny R: Pratiques de soin et figures de lien. étude des services des organismes intermédiaires dans le domaine de l'aide et des soins à domicile au Québec. Rapport de recherche, Centre de recherche sur les services communautaires et Centre de recherche et de formation du CLSC Côte-des-Neiges; 1999. Clarkson, M, Dahan, I: La famille comme protection; Enquête Santé Québec auprès de la communauté du Magreb et du Moyen-Orient: rapport de la phase 1. Montréal, Santé Québec: Ministère de la santé et des services sociaux, Gouvernement du Québec; 1997. Guberman N, Maheu P: Les Soins aux Personnes Âgées dans les Familles d'Origine Italienne et Haitienne. Montréal: Les éditions du Remue-Ménage; 1997