Book Review “Daniel R. Fesenmaier and Zheng Xiang (editors): Design Science in Tourism: Foundations of Destination Management”

Information Technology & Tourism - Tập 17 - Trang 249-251 - 2016
Irene Cheng Chu Chan1, Rob Law1
1School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Kowloon, Hong Kong

Tài liệu tham khảo

Hwang H, Seo S (2016) A critical review of research on customer experience management. Int J Contemp Hosp Manag 28(10):2218–2246. doi:10.1108/ijchm-04-2015-0192 Kotler P (1973) Atmospherics as a marketing tool. J Retail 49(4):48–64