Staying Connected In The COVID-19 Pandemic: Telehealth At The Largest Safety-Net System In The United States

Health Affairs - Tập 39 Số 8 - Trang 1437-1442 - 2020
Jen Lau1, Janine Knudsen2, Hannah Jackson3, Andrew Wallach4, Michael Bouton5, Shaw Natsui6, Christopher Philippou7, Erfan Karim8, David M. Silvestri9, Lynsey Avalone10, Milana Zaurova11, Daniel Schatz12, V. Z. Sun13, Dave A. Chokshi14
1Jen Lau () is a senior director in the Office of Population Health, New York City Health + Hospitals, in New York, New York.
2Janine Knudsen is a medical director of primary care transformation in the Office of Population Health, NYC Health + Hospitals, and a clinical assistant professor in the Department of Medicine, NYU Grossman School of Medicine, in New York, New York.
3Hannah Jackson is an assistant vice president in the Office of Ambulatory Care, NYC Health + Hospitals, and a clinical assistant professor in the Department of Medicine, NYU Grossman School of Medicine.
4Andrew B. Wallach is the ambulatory care chief medical officer at NYC Health + Hospitals and an associate professor in the Department of Medicine, NYU Grossman School of Medicine.
5Michael Bouton is chief medical informatics officer and an emergency medicine physician at NYC Health + Hospitals.
6Shaw Natsui is an emergency medicine physician and the director of emergency medicine innovation, Office of Quality and Safety, NYC Health + Hospitals.
7Christopher Philippou is a senior director of strategic operations in the Office of Quality and Safety, NYC Health + Hospitals.
8Erfan Karim is a senior director of strategic operations in the Office of Quality and Safety, NYC Health + Hospitals.
9David M. Silvestri is an emergency medicine physician and senior director of care transitions and access, Office of Ambulatory Care, NYC Health + Hospitals.
10Lynsey Avalone is an associate director in the Office of Behavioral Health, NYC Health + Hospitals.
11Milana Zaurova is the palliative care task force lead for OneCity Health and an emergency medicine physician at Elmhurst Hospital at NYC Health + Hospitals. She is also an assistant professor in the Department of Emergency Medicine, Icahn School of Medicine at Mount Sinai, in New York, New York.
12Daniel Schatz is a director of program and policy in the Office of Behavioral Health, NYC Health + Hospitals, and an adjunct assistant professor in the Department of Population Health, NYU Grossman School of Medicine.
13Vivian Sun was the system chief experience officer in the Office of Quality and Safety, NYC Health + Hospitals, at the time this work was completed.
14Dave A. Chokshi is a physician at NYC Health + Hospitals and a clinical associate professor in the Department of Population Health, NYU Grossman School of Medicine.

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